Easier and more reliable than build expensive integration

The eCommunicator, as part of the Allos S-Core HR Suite, is an SAP SuccessFactors extension natively integrated with SAP Employee Central that allows to automate and simplify communications to specific departments, either in-house or outsourced.

Overview

Monitor service level from your third parties

It monitors and catches all the events and transactions that occur in SuccessFactors Employee Central, evaluating them based on company-specific rules, and digitalizes the communication

Eliminate paper and off-line communication

Automate and simplify communications to specific departments, either in-house or outsourced, regarding events that happened during the entire employee lifecycle.

Unique point of access

Unique point of access for administrators, both internal or external, to monitor changes occurred. Automated ticket creation and assignment to the correct owner. In-product visual reporting and KPIs to effectively monitor ticket status and SLA adherence.

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Details

Solution Type

Extensions and Add-ons

Industry

Cross-Industry, Consumer Products, Chemicals, Public Sector, Telecommunications

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Integration SuiteSAP SuccessFactors Employee Central

Features

Get a clear view of all the events of interest for each third party

A cockpit for any internal or external third party is used to display all the events of interest in a ticket model. Every ticket reports all the new or changed information where the operator can easily paste and copy them into its own third-party procedure.

Get a clear view of all the events of interest for each third party
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Ticket notification through the tool but also via mail

Notifications can be managed via the dashboard or direct mail. Third parties must simply click on the email button in order to either take them or reject them.

Ticket notification through the tool but also via mail
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Monitor ticket status into the dashboard

Tickets status monitoring tool. It catches and monitors all the events and transactions that occur in SAP SuccessFactors Employee Central, evaluating them based on Company-specific rules, and digitalizing the communication.

Monitor ticket status into the dashboard
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