Easier and more reliable than build expensive integration
The eCommunicator, as part of the Allos S-Core HR Suite, is an SAP SuccessFactors extension natively integrated with SAP Employee Central that allows to automate and simplify communications to specific departments, either in-house or outsourced.
By Allos S.r.l.
Overview
Monitor service level from your third parties
It monitors and catches all the events and transactions that occur in SuccessFactors Employee Central, evaluating them based on company-specific rules, and digitalizes the communication
Eliminate paper and off-line communication
Automate and simplify communications to specific departments, either in-house or outsourced, regarding events that happened during the entire employee lifecycle.
Unique point of access
Unique point of access for administrators, both internal or external, to monitor changes occurred. Automated ticket creation and assignment to the correct owner. In-product visual reporting and KPIs to effectively monitor ticket status and SLA adherence.
Easily maintain information aligned between services
It drives your employees to fill accurately and effectively all data into Employee Central as it acts as unique communication channel to third parties that are not integrated through technical interfaces.
Details
Solution Type
Extensions and Add-ons
Industry
Cross-Industry, Consumer Products, Chemicals, Public Sector, Telecommunications
Compatibility
Works with
Features
Get a clear view of all the events of interest for each third party
A cockpit for any internal or external third party is used to display all the events of interest in a ticket model. Every ticket reports all the new or changed information where the operator can easily paste and copy them into its own third-party procedure.

Ticket notification through the tool but also via mail
Notifications can be managed via the dashboard or direct mail. Third parties must simply click on the email button in order to either take them or reject them.

Monitor ticket status into the dashboard
Tickets status monitoring tool. It catches and monitors all the events and transactions that occur in SAP SuccessFactors Employee Central, evaluating them based on Company-specific rules, and digitalizing the communication.

Plans and pricing
All plans include:
- Automate and simplify communications to specific departments
- Unique point of access for administrators to monitor changes occurred
- Automated ticket creation and assignment to the correct owner
- In-product visual reporting and KPIs to effectively monitor ticket status and SLA adherence
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- Includes all the features of the S-Core HR || eCommunicator solution
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- Includes deployment on up to one environment
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- Includes deployment on up to two environments
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- It also includes the "Standard Edition" of the S-Core HR || eProvisioning solution and its features
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Customer reviews
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Technical Information
Technical details
| Solution Type | Extensions and Add-ons |
| Category | Core HR and Payroll |
| Industry | Cross-Industry, Consumer Products, Chemicals, Public Sector, Telecommunications |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
terms-and-conditions-url
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technical-name
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support-email
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Resources
A unified solution to make your HR Core more strategic
Simplify all the main activities related to the employee lifecycle
Simplify operations and make your Core HR truly digital
Publisher
Allos S.r.l.
Allos is an international consulting company, founded in 1992 in Italy and a pioneer in the implementation of high-value HR projects. With hundreds of projects carried out in the HR Transformation field, we help you achieve your business goals with consolidated models, methodologies, and solutions
More solutions provided by {{publisher}} Allos S.r.l.
products
2001011040,2001011072,2001012545
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