Reduce cost to serve, enhance customer retention & boost CSA morale

All plans include:

• Pricing model allows you to get CCS solution deployed in your landscape & enhance to your specific needs, optionally avail service from Wipro
• O Data Services Deployment for Data Exchange between Service cloud (OR) S/4 HANA Customer management to ML Model
• CCS UI5 integration with S/4 HANA Customer management (OR) Service Cloud Customer Interaction Center
• Set up CCS application in SAP Cloud Platform including SAP business rules
• Set up ML model in platform of your choice. ( Custom / SAP Leonardo ML BYOM / SAP DI)

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• The edition allows set up of Wipro CCS solution into Clients existing systems and provides instant intelligence for incoming customer call. SAP Cloud

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• Indicative Cost of 97K USD to integrate CCS application in your landscape . Price excludes Software Licenses and subscriptions.
• CCS application in SCP and its integration with Service cloud/S/4 HANA customer management.
• ML Model hosting and training on customer data.
• Setup API endpoints for ML consumption by CCS application.
• Configure SCP Business Rules for Next Best Actions functionality.
• Cost is only for our implementation services for up to 10 weeks
• Implemented on Customer environments and subscriptions (SCP, S/4 HANA / Service Cloud, SCP Business Rules)

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