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Healthcare

Improve patient outcomes and deliver cost-effective care by becoming an intelligent enterprise.

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Realize the full potential of IT to empower your healthcare community

Our vision for the Intelligent Enterprise is to help healthcare providers become highly efficient at saving and improving lives, deliver a seamless patient experience, and ensure value-based care with innovative technologies.

Health Engagement to Experience Patient Diagnosis to Recovery Healthcare Provider Admission to Cash Health Data to Insights

Patient Engagement

Deliver engaging patient experiences across multiple  interaction channels to ensure patients take an active, involved role in their journey.

Products

SAP Marketing Cloud

SAP Qualtrics Digital CX

Provider Engagement

Manage the entire end-to-end caregiver experience through coordination and management while continuously collecting customer feedback.

Products

Qualtrics Customer Experience

SAP S/4HANA

Surgeries and Interventions

Streamline one of the central processes in your organization.

Products

Cerner i.s.h.med from SAP

SAP Qualtrics Digital CX

Care Delivery

Support timely, transparent, and successful responses to patient needs through better care delivery.

Products

Cerner i.s.h.med from SAP

SAP Qualtrics Digital CX

Drug Safety and Compliance

Ensure drugs are safe and compliant using traceability solutions.

Products

SAP Advanced Track and Trace for Pharmaceuticals

Patient Administration and Billing

Timely response to inpatient and outpatient needs through cross-functional process integration.

Products

SAP Patient Management

Health Business Intelligence

Gain real-time insights into structured and unstructured healthcare information and use predictions to make informed decisions.

Products

SAP Analytics Cloud

SAP BusinessObjects Enterprise

Health Data Integration

Unlock maximum value from all of your healthcare organization’s data with exceptional functionality for data integration.

Products

SAP Analytics Cloud

See how customers are succeeding with SAP

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Logo for ESKENAZI Health, An SAP Customer
Logo for Mercy, a SAP Customer

Transform healthcare for patients and providers

Delivering value-based, patient-centered care

Learn how intelligent technologies are creating new opportunities for healthcare providers to deliver a seamless patient experience and value-based, affordable services.

Embracing disruption in healthcare

See how SAP is helping healthcare providers move from volume to value to improve health outcomes and efficiencies with intelligent technologies.

Winning the race to vaccinate the world

Discover how major vaccine producers run SAP solutions to manage manufacturing, controlled distribution, administration, and post-vaccine monitoring processes.

SAP Road Map for Healthcare

SAP is committed to helping healthcare organizations deliver value-based, patient-centered services. We are enhancing our solutions to automate processes, enable data-driven decisions, and empower employees – with ease and intelligence.

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Current release highlights

  • Cloud-based portal for patient applications
  • Waiting time prediction for emergency rooms and ambulatory care
  • First version of patient accounting solution using artificial intelligence to automate patient billing
  • Improved administration and monitoring of multiple data sources
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Upcoming innovations

  • Broader patient self-service offering
  • First version of cloud-based patient administration solution and clinical information system (partner solution)
  • Simplified Big Data analytics through enhanced connection of live and imported data sources
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Future plans

  • Enable front- to back-end integration of operational and user experience data to optimize workflows along the patient journey
  • Deliver a modular healthcare provider solution to orchestrate and integrate end-to-end processes using healthcare standards 
  • Digitalize central healthcare data via a secure, patient-centric health cloud

Find healthcare software tailored to your needs

Provide the best care to patients at an affordable cost, promote patient engagement, and optimize clinical outcomes with mobile self-service processes.

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Qualtrics Customer Experience

Qualtrics Customer Experience

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Qualtrics CustomerXM

Gain powerful patient experience insights in less time and deploy feedback collection mechanisms across all touch points to better understand behavior and take action to improve the entire patient experience.

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SAP Digital Boardroom

SAP Digital Boardroom

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SAP Digital Boardroom

Enable your users to more readily monitor, simulate, and support business change to meet the expectations of your customers, business partners, and employees.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

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Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

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Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

Enable your business to thrive in a changing world

Innovate with industry cloud solutions from SAP

Find out how industry cloud solutions built on SAP Business Technology Platform by SAP and our partners foster innovation and collaboration between our customers, partners, and SAP.

Shorten the road to recovery

Learn how life sciences companies can make, distribute, and monitor vaccines more efficiently and affordably with a unified solution for vaccine supply chain transparency.

Get the facts

30 x

faster response times for patient scheduling.

Kardinal Schwarzenberg Hospital customer journey

80 %

decrease in usage of preventative antibiotics.

SAP Performance Benchmarking

Communities and Events

Transforming the patient experience

Watch Vishal Bhalla, Parkland’s Chief Experience Officer, and Susan Haufe, Qualtrics’ Chief Industry Advisor of Healthcare, share how transforming the patient experience can impact business outcomes.

Manage your healthcare organization enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.

Procurement and Networks

Streamline procurement processes across your organization, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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