FAQ & contact us
SAP Sapphire Virtual
Questions about the event? Find the answers to our most common event questions.
SAP Sapphire Virtual is an online event taking place on May 20 and May 21, 2025. Registration is free and provides full access to livestreams of executive keynotes and exclusive interviews from the show floor as well as on-demand content including solution demos, road maps, strategy talks, and customer stories. The event is delivered in English through an intuitive online platform that offers a personalized and interactive experience.
Anyone interested in learning more about our technology, strategy, and customer innovations should attend SAP Sapphire Virtual.
SAP supports a diverse and inclusive culture where everyone can feel welcome to participate free from harassment or summary judgment. All participants in the online event and virtual networking channels are expected to be respectful, maintain the privacy of others, adhere to copyright laws, and refrain from promoting business services while on the platform. Failure to comply may result in the participant’s removal.
General information
Register now for the event and you’ll have access to the full experience — and remember, it’s free!
You will need an SAP.com account to register. With an SAP.com account, you can register for SAP events and access resources such as trial software, analyst reports, and product road maps.
Register with an existing SAP.com account:
- Select the Register now link below.
- Enter the email linked to your SAP.com account. You'll be redirected to the SAP Universal ID login page.
- Enter your SAP account credentials. You may be prompted to review and update your account data if required information is missing.
- Accept the Conference Terms & Conditions.
Register by creating a new SAP.com account:
- Select the Register now link below and enter your email address. Shared email addresses will not be accepted.
- Complete and submit the account registration form. A challenge-response test may be required for security verification.
- Check your email for an account activation link, which will be valid for 15 minutes. If it expires, restart the registration process, resubmit the form, and request a new activation email by selecting the corresponding link under the email field.
- Select the activation link in your email. You’ll be prompted to create a password and accept the SAP Universal ID terms of use. After you submit your password, you'll be redirected back to the event registration page.
- Accept the Conference Terms & Conditions.
Your SAP Universal ID serves as a wallet for managing your SAP user identities. It ensures easy access to your account, learning certificates, and community content.
- Using a Google Chrome browser, open an incognito window and go to account.sap.com.
- Enter your email address and Universal ID password. Select Verify Account.
- You’ll receive an email with a verification code; enter the code.
- Add noreply-uid@sap.com to your safe sender list. If you don’t receive the account activation email, you may request a code up to three times by resubmitting the account registration form. If you exceed the number of attempts, contact the support team.
Use the SAP Universal ID Account Manager to manage your linked accounts, personal data, and security and privacy settings.
Learn how to change or reset your SAP Universal ID password. If you need help, contact the support team.
Contact the support team.
You can make changes in the SAP Universal ID Account Manager. If you use multiple email addresses, be sure to assign one as your primary address and to maintain the email addresses of any users linked to your SAP Universal ID.
Contact the support team.
Registration, account management, and support information
SAP Sapphire Virtual will feature live keynotes and programming each day on May 20 and May 21, 2025. In addition, there will be on-demand content always available for registrants. More details will be shared soon.
The interactive features of the platform include live chat, Q&A, reactions, and polls. Attendees can also favorite sessions in the catalog and create their own session calendar.
Agenda
Contact us
For registration and general questions, email us at: