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Susanne Adams
Industry Solutions Expert
SAP
SAP
Combine human brain power with machine learning
Find out how machine learning models apply historical data to assign an incoming service ticket to the right category and propose feasible solutions.
Sai Giridhar Varanasi
Solution Expert
SAP
SAP
Automate ticket sorting with machine learning
Look at how deep learning neural networks helps SAP Service Ticket Intelligence, in SAP Cloud for Customer, deliver intelligence ticketing capabilities.
Scott Hirst
SAP Hybris Center of Excellence APJ
SAP
SAP
Enhance customer experiences with smart ticketing
Handle tickets from your CRM system better by training your model against historical problem descriptions, service categorization,
and related resolutions.