An integrated solution unlocking the potential of advanced metering infrastructure (AMI)

Next-generation solution for advanced metering infrastructure (AMI). It unifies AMI and the SAP Industry Solution for Utilities in an SAP certified, US patented solution, to simplify the architecture and business processes. This allows companies to offer new products, develop new services and achieve positive customer interactions.

Overview

Significantly reduce total cost of ownership by integrating systems

Eliminate outdated legacy systems, including dozens of complex interfaces, which greatly reduces the upfront and ongoing costs of deploying and operating smart meters. This greatly improves system efficiency, data security, and natural disaster response with seamless integration.

Achieve better customer service with real-time smart meter data

Reduce the time it takes to resolve customer inquiries by eliminating separate data storage requirements between multiple systems. This allows call center agents to have the customer's meter consumption data all in one place to leverage the SAP Industry Solution for Utilities without navigating throughout multiple systems.

Eliminate delays during customer billing cycles

The solution unifies customer and metering data which increases billing accuracy, reduces customer inquiries and optimizes billing scenarios. This helps to eliminate delays during customer billing cycles.

Details

Solution Type

Extensions and Add-ons

Industry

Utilities

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP S/4HANA UtilitiesSAP BuildSAP Utilities Customer Engagement

Features

Flexible rules engine optimizes service orders

Enables accurate and timely field dispatch decisions with access to both field operations and critical business data. Flexible rules engine creates service orders based on real-time metering events received from the field and by evaluating the customer's move in and move out status.

Flexible rules engine optimizes service orders
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Enables a holistic view of metering, billing, and customer data sets

Transform your business and upgrade customer service with a 360-degree view of the customer's electric, water and/or natural gas consumption. Meter data is combined within the SAP Industry Solution for Utilities to provide a holistic view of metering, billing, and customer data sets.

Enables a holistic view of metering, billing, and customer data sets
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Built-in validation rules

The solution has flexible ABAP-based validation framework that provides pre-built validations for both daily and interval data. Many validations are configurable, including load factor tolerance, negative consumption/roll over, tolerance limits, and energy usage on moved out devices.

Built-in validation rules
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Plans and pricing

Enterprise Edition

Smart meter and customer data in one comprehensive, patented solution, streamlining architecture and business processes for utilities

Smart meter and customer data in one comprehensive, patented solution, streamlining architecture and business processes

Price unavailable in this region
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Smart meter and customer data in one comprehensive, patented solution, streamlining architecture and business processes for utilities

Smart meter and customer data in one comprehensive, patented solution, streamlining architecture and business processes

Technical Information

Solution Type Extensions and Add-ons
Category Quote-to-Cash Management
Industry Utilities
Works with
  • SAP S/4HANA Utilities
  • SAP Build
  • SAP Utilities Customer Engagement

Resources

MeterData4U

A modern solution that unlocks the potential of AMI

MeterData4U receives a U.S. Patent

Publisher