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Napster Immersive and AI Experiences
Overview
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  • Plans and pricing
  • Technical Information
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Napster Corporation

Deploy powerful immersive and AI solutions at scale.

Interactive 3D virtual stores offer an immersive online shopping experience, integrating with SAP Commerce Cloud for mobile and desktop access. AI companions provide real-time, multilingual assistance, increasing session length, engagement, and average order values. A partner that is a member of SAP’s curated startup ecosystem.

By Napster Corporation

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Overview

Acquire new customers with engaging experiences

By offering a more engaging and memorable website experience, 67% of brands acquired new customers. When exploration is interactive, people stick around for much longer than on traditional websites.

Turn passive scrolling into conversions

With 3D product showcases, visitors don't just scroll, they engage. Seventy-seven percent of brands that leverage immersive 3D experiences drive more clicks. Greater customer engagement leads to them being likelier to take the next step.

Drive revenue with immersive product experiences

Eighty-eight percent of brands saw real sales growth when they brought their products to life on-site in 3D. When customers can feel the value before buying, conversions follow naturally.

Build personalized relationships with your customers

Easily discover exactly what you need and get real-time, expert assistance via video chat. Our AI companions are there to answer your questions and ensure a smooth shopping journey.

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Retail, Consumer Products, Media

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Commerce Cloud

Features

Easily feature your products in your virtual store

Prebuilt integrations with SAP Commerce Cloud enable you to automatically upload your product inventory and details and import cart options for a seamless shopping experience.

A beautifully designed 3D virtual retail store integrated with SAP Commerce Cloud.

Deeply understand customer shopping behavior

All user interactions within the virtual store are tracked in a privacy-first manner, creating a rich new data layer with insights that were previously unavailable through traditional e-commerce sites. These unique data sets allow you to further understand your customers’ shopping behavior.

Virtual store analytics dashboard displaying traffic, engagement metrics, and top-performing products.

Integrate AI agents for dynamic sales support

Human-like intelligence powers every interaction with AI agents, creating smarter, more dynamic web spaces. These agents create personalized content, assist customers with real-time support, and connect users to relevant products and information.

An AI agent providing real-time product information within an immersive virtual store.

Embed media content for an enhanced experience

The solution's built-in branded content interactions help create an engaging shopping experience. The platform supports unlimited branded content, including images, videos, text, links, labels, and music.

An immersive virtual store showcasing embedded branded content and an AI agent for an enhanced experience.

Engage customers through gamified experiences

Gamification can add an additional layer of engagement and help your brand appeal to younger audiences. We can incorporate custom gamification flows to suit your objectives. For example, several brands reward customers with points and discounts the more they interact with the brand.

Gamification in an immersive virtual store, displaying a product matching game.

Plans and pricing

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  • Hosting & Traffic: Includes high-performance hosting with unlimited traffic for one virtual store, ensuring a seamless experience for all your customers, no matter the volume.
  • Content & Products: Showcase up to 200 products and enrich your virtual store with unlimited branded content, including videos, images, graphics, and music, for a truly immersive brand experience.
  • Analytics: Gain valuable insights into customer behavior and store performance with a dedicated analytics dashboard.

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  • Price is dependent on how a customer chooses to design a store and how many features they choose to add

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Technical Information

Technical details

Solution type Extensions and Add-ons
Category Commerce
Industry Cross-Industry, Retail, Consumer Products, Media
Works with
  • SAP Commerce Cloud

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
  • Software-as-a-Service solution This product is delivered online as a subscription service.
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
Globalization
  • Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode).
  • Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
  • Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
  • Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.
  • Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels.
  • High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.
  • Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings.
  • Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction.

Security and compliance

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Security
  • Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.
Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

terms-and-conditions-url

https://www.napster.ai/terms-of-service

technical-name

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support-email

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Publisher

Napster Corporation

Napster powers next-gen digital media and ecommerce through immersive and AI technologies. Napster’s suite of software, production and marketing services empowers brands and creators to craft digital experiences, upleveling audience engagement, data ownership, monetization, and brand health metrics.

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