Reduce miscommunication about shifts and boost efficiency
The solution centralizes shift updates, tasks, and issues in a single digital logbook, helping to streamline handovers between production teams. It delivers real-time visibility, reduces downtime, and improves compliance through auditable communication. The solution is fully embedded as a Production Operator Dashboard (POD) plugin within SAP Digital Manufacturing.
Overview
Improve shift handovers and operational continuity
Ensure smooth and consistent shift transitions by centralizing updates, tasks, and issue tracking in a single, structured platform. Operators and managers gain real-time visibility into ongoing activities, reducing delays, miscommunication, and production downtime.
Enhance compliance and traceability of shift operations
Capture and store all operational updates, tasks, and issue resolutions in an auditable digital logbook. Structured records provide full traceability for shift activities, supporting regulatory compliance and enabling faster, fact-based investigations when incidents occur.
Increase team productivity and cross-shift collaboration
Provide all shift teams with a shared, real-time view of operational priorities, open tasks, and recent changes. Seamless information flow between shifts enables faster decision-making, reduces duplicated work, and fosters a more collaborative work environment.
Details
Solution Type
Extensions and Add-ons
Industry
Industrial Manufacturing
Compatibility
Works with
SAP Digital Manufacturing
Features
Capture and share shift information in a single digital logbook
Enable operators and supervisors to record updates, assigned tasks, and reported issues in one centralized platform. Consolidating essential shift information in a single source reduces miscommunication, ensures alignment, and accelerates problem resolution.

Provide real-time visibility into shift activities and status
Display up-to-date information on ongoing tasks, production issues, and shift priorities through an intuitive digital interface. Real-time insights help managers and teams identify bottlenecks quickly, make informed decisions, and keep operations running smoothly.

Integrate seamlessly with SAP Digital Manufacturing as a POD plugin
Operate directly within the SAP Digital Manufacturing environment through a fully embedded POD plugin. This native integration enables users to access shift handover data alongside production information, eliminating system switching and improving workflow efficiency.

Plans and pricing
Monthly subscription – plant-based pricing
First plant: €800/month. Plants 2–5: +€650 each. Plants 6–9: +€450 each. 10+ plants: +€200 each. Pricing is cumulative based on total plants in use.
- Minimum contract 3 years
- Has prerequisite
First plant: €800/month. Plants 2–5: +€650 each. Plants 6–9: +€450 each. 10+ plants: +€200 each. Pricing is cumulative based on total plants in use.
Technical Information
| Solution Type | Extensions and Add-ons |
| Category | Manufacturing |
| Industry | Industrial Manufacturing |
| Works with |
SAP Digital Manufacturing |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Solution Datasheet with Key Capabilities and Benefits
Syntax ShiftBook: Digital Shift Handover and Operations Log for SAP Digital Manufacturing
Digital Factory and Smart Manufacturing Services
Publisher
Syntax Systems USA LP
Syntax is a leading global technology solutions and service provider for cloud mission-critical application implementations and management. Our team of more than 2,800 experts offer companies unparalleled, end-to-end technical and functional SAP solutions and expertise. With our verticalized consulting services, world-class monitoring, and automation, we deliver in SAP capabilities in Manufacturing, Construction, Natural Resources, Consumer Goods, Life Sciences and Canadian Public Sector to more than 650 mid-market and large enterprise clients globally.

