Estimate the expected real duration of activities based on time efforts logged.
Provide natural language filters simplifying the search process for service requests and allowing users to express queries in a more intuitive manner, overcoming the complexity of traditional search methods.
Overview
Field Resource Optimization
Identify high-priority jobs, thereby optimizing allocation of field resources and improving customer satisfaction and loyalty
Field Resource Productivity
12.5% increase in dispatcher productivity
Field Resource Allocation Accuracy
5% reduction in erroneous field service resource allocations
Details
Solution type
AI Feature
Compatibility
Works with
SAP Field Service Management
Plans and pricing
Choose a base plan
SAP Field Service Management, Intelligent Filtering
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
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Resources
AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
SAP Field Service Management, Intelligent Filtering
SAP Field Service Management, Intelligent Filtering Demo
Product - Security