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SAP Operational Process Intelligence

Operational Process Intelligence Software

Give business users real-time visibility into processes spanning multiple systems and the means to respond quickly to emerging situations.
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SAP Operational Process Intelligence

SAP Operational Process Intelligence

SAP Operational Process Intelligence

SAP Operational Process Intelligence

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SAP Operational Process Intelligence

SAP Operational Process Intelligence offers end-to-end process monitoring combined with pattern detection, analytics, alerting, and response management. It gives business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve more agile business operations.

  • On-premise deployment
  • Advanced process tracking and automated alerts
  • Drill-down search functionality
  • Ability to create tasks and take direct action
Read the solution brief

Product Demo

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Screenshot from a video showing how SAP Operational Process Intelligence provides businesses with up-to-the-minute situational awareness

Gain up-to-the-minute situational awareness

Learn how SAP Operational Process Intelligence serves as a fitness tracker for your processes to ensure smooth running.

Key Benefits

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Image of a signpost showing a fork in the road, representing the way that SAP Operational Process Intelligence helps you gain operational agility

Gain operational agility

Give line-of-business users and process operators and participants insights that support more-informed, faster decisions during daily business operations.

Image of scissors with currency symbols, representing how SAP Operational Process Intelligence helps you reduce operational costs

Keep costs down

Identify and remediate potential bottlenecks before they become problems that result in unnecessary costs, or negatively affect service-level agreements.

Image of three arrows in a circle, representing how SAP Operational Process Intelligence can help you define targets for cycle times to improve process governance

Improve process governance

Define targets for cycle times and specify operating thresholds that your line of business employees can use to identify and address issues quickly.

Key Capabilities

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SAP Operational Process Intelligence

SAP Operational Process Intelligence

SAP Operational Process Intelligence

SAP Operational Process Intelligence

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Comprehensive process monitoring

Gather, filter, analyze, correlate, and contextualize huge volumes of process data from a variety of both SAP and third-party systems.

Real-time view into current performance and trends

Gain real-time insights into each business process with data displayed in clear phases, milestones, and KPIs configured to meet each user’s specific information needs.

Alerts about process issues

Track current performance and trends, such as cycle times or specific operating thresholds, and receive automatic alerts to highlight areas where attention is needed. 

Rapid access to detailed information

Drill down into the details of a specific process to quickly view what is happening in each phase, or access supporting business systems for more detailed information.

Rule-based triggers

Set up automated responses or coordinated resolution processes that include human actions, triggered by rule-based processors, process orchestration, and workflow engines.

Built-in response management

Create tasks and take direct action to remediate issues before they become problems that impact your operational effectiveness.

Product Release Highlights

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Image of Ramana Mohanbabu, who writes about new features delivered in the latest release of SAP Operational Process Intelligence
Ramana Mohanbabu
Chief Product Owner, Business Rules
SAP Labs India

Take advantage of recent innovations

Learn about new features delivered in the latest release of SAP Operational Process Intelligence.

Pricing and Packaging

Deployed on premise, this product requires a perpetual license and allows you to license and pay for only the functionality and number of users you need.

Explore the SAP ecosystem

Extend product capabilities by using APIs and applications from SAP and our ecosystem to build sample apps, extensions, and open integration with SAP.

Security and Compliance

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Keep your solution secure

Get an overview of security information related to your use of SAP Operational Process Intelligence.

Transform your business with service support

Evolve your business with SAP Digital Business Services – your trusted adviser for digital transformation strategy and execution.
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Arrows forming a circle representing support for end-to-end processes

Simplify and accelerate your digital transformation

Secure critical business processes on your path to innovation and digital transformation with holistic, end-to-end service support that reflects over 40 years of unparalleled knowledge, experience, and innovation.

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Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

Build a business case

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Boost customer experience with real-time insights

Find out how public utilities operator Acea Spa uses real-time process monitoring to improve customer satisfaction.

Optimize billing with process intelligence

Explore how you can use SAP Operational Process Intelligence with SAP Billing to monitor and optimize the billing process.

Create data-based process excellence

Enable agile, efficient business processes by using an operational intelligence  platform to analyze and monitor ongoing processes.

Additional Products

Looking for more IT infrastructure management products to meet your business needs?
SAP Process Mining by Celonis
SAP Process Orchestration
SAP Cloud Platform Integration
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