Give business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve more agile business operations.
SAP Operational Process Intelligence
SAP Operational Process Intelligence offers end-to-end process monitoring combined with pattern detection, analytics, alerting, and response management.
Operational Process Intelligence Software
Give business users real-time visibility into processes spanning multiple systems and the means to respond quickly to emerging situations.
Key Benefits
Gain operational agility
Give line-of-business users and process operators and participants insights that support more-informed, faster decisions during daily business operations.
Keep costs down
Identify and remediate potential bottlenecks before they become problems that result in unnecessary costs, or negatively affect service-level agreements.
Improve process governance
Define targets for cycle times and specify operating thresholds that your line of business employees can use to identify and address issues quickly.
Key Capabilities
Comprehensive process monitoring
Gather, filter, analyze, correlate, and contextualize huge volumes of process data from a variety of both SAP and third-party systems.
Real-time view into current performance and trends
Gain real-time insights into each business process with data displayed in clear phases, milestones, and KPIs configured to meet each user’s specific information needs.
Alerts about process issues
Track current performance and trends, such as cycle times or specific operating thresholds, and receive automatic alerts to highlight areas where attention is needed.
Rapid access to detailed information
Drill down into the details of a specific process to quickly view what is happening in each phase, or access supporting business systems for more detailed information.
Rule-based triggers
Set up automated responses or coordinated resolution processes that include human actions, triggered by rule-based processors, process orchestration, and workflow engines.
Built-in response management
Create tasks and take direct action to remediate issues before they become problems that impact your operational effectiveness.
Build a business case
Redefine business process management
Enhance the success of your digitalization projects with use cases for process mining and monitoring.
Transform your business with SAP Services and Support
Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.
Simplify and accelerate your digital transformation
Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.
Transform your business with unparalleled service support
Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.
Additional Products
Looking for more IT infrastructure management products to meet your business needs?
SAP Process Mining software by Celonis
Visualize and assess how your business processes are actually being executed using data-based process discovery.
SAP Process Orchestration
Integrate, automate, and optimize your business processes – from simple workflows to complex processes.
SAP Cloud Platform Integration Suite
Integrate cloud and on-premise applications at scale, while connecting processes, data, people, and devices.