Give business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve more agile business operations.

SAP Operational Process Intelligence
SAP Operational Process Intelligence offers end-to-end process monitoring combined with pattern detection, analytics, alerting, and response management.
Give business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve more agile business operations.
Give line-of-business users and process operators and participants insights that support more-informed, faster decisions during daily business operations.
Identify and remediate potential bottlenecks before they become problems that result in unnecessary costs, or negatively affect service-level agreements.
Define targets for cycle times and specify operating thresholds that your line of business employees can use to identify and address issues quickly.
Gather, filter, analyze, correlate, and contextualize huge volumes of process data from a variety of both SAP and third-party systems.
Gain real-time insights into each business process with data displayed in clear phases, milestones, and KPIs configured to meet each user’s specific information needs.
Track current performance and trends, such as cycle times or specific operating thresholds, and receive automatic alerts to highlight areas where attention is needed.
Drill down into the details of a specific process to quickly view what is happening in each phase, or access supporting business systems for more detailed information.
Set up automated responses or coordinated resolution processes that include human actions, triggered by rule-based processors, process orchestration, and workflow engines.
Create tasks and take direct action to remediate issues before they become problems that impact your operational effectiveness.
Enhance the success of your digitalization projects with use cases for process mining and monitoring.
Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.
Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.
Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.
Visualize and assess how your business processes are actually being executed using data-based process discovery.
Integrate, automate, and optimize your business processes – from simple workflows to complex processes.
Integrate cloud and on-premise applications at scale, while connecting processes, data, people, and devices.