Jan Gilg Official Bio
Official bio of Jan Gilg, Global President Customer Success & Americas Descargue el documento
Official bio of Jan Gilg, Global President Customer Success & Americas Jan Gilg
Global President Customer Success & Americas
Learn more about Jan Gilg:
• At SAP since 2005
• Nationality: German
• Based in New York, USA
Jan Gilg is a member of the SAP Extended Board and co-leads Customer Success, which is
responsible for the totality of SAP cloud revenue, customer growth, and plays a key role in helping
customers adopt AI and public cloud solutions.
He also leads the SAP Americas region and has oversight of the global SAP Business Suite
organization, which provides an end-to-end operating model from customer advisory for customers
deciding on SAP technology, to sales of SAP cloud solutions, to customer success management
and engagement.
Gilg has spent more than 20 years as an enterprise software executive. Before joining the SAP
Extended Board, Gilg served as President and Chief Product Officer of Cloud ERP. In that role, he
was responsible for Product Management, Product Marketing, Engineering and Operations for the
entire flagship of the S/4HANA product suite, Supply Chain, Finance and Industry Solutions.
Gilg has served in a variety of global and regional executive leadership roles at SAP. He previously
spent nearly 10 years living in the United States, where he contributed to SAP’s cloud and portfolio
strategy and helped to establish SAP’s Enterprise Architecture practice in North America.
He has a deep customer-facing consulting, business development, value management, and pre-
sales background having played instrumental roles in driving multi-million dollar deals for SAP in
North America.
Gilg holds a master's degree in business information systems from Liechtenstein University and is
the Chairman of the Board of Directors for Taulia, LLC.
Follow Jan on social media:
https://www.linkedin.com/in/jan-gilg/
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-
notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Global President Customer Success & Americas
Learn more about Jan Gilg:
• At SAP since 2005
• Nationality: German
• Based in New York, USA
Jan Gilg is a member of the SAP Extended Board and co-leads Customer Success, which is
responsible for the totality of SAP cloud revenue, customer growth, and plays a key role in helping
customers adopt AI and public cloud solutions.
He also leads the SAP Americas region and has oversight of the global SAP Business Suite
organization, which provides an end-to-end operating model from customer advisory for customers
deciding on SAP technology, to sales of SAP cloud solutions, to customer success management
and engagement.
Gilg has spent more than 20 years as an enterprise software executive. Before joining the SAP
Extended Board, Gilg served as President and Chief Product Officer of Cloud ERP. In that role, he
was responsible for Product Management, Product Marketing, Engineering and Operations for the
entire flagship of the S/4HANA product suite, Supply Chain, Finance and Industry Solutions.
Gilg has served in a variety of global and regional executive leadership roles at SAP. He previously
spent nearly 10 years living in the United States, where he contributed to SAP’s cloud and portfolio
strategy and helped to establish SAP’s Enterprise Architecture practice in North America.
He has a deep customer-facing consulting, business development, value management, and pre-
sales background having played instrumental roles in driving multi-million dollar deals for SAP in
North America.
Gilg holds a master's degree in business information systems from Liechtenstein University and is
the Chairman of the Board of Directors for Taulia, LLC.
Follow Jan on social media:
https://www.linkedin.com/in/jan-gilg/
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-
notice for use terms, disclaimers, disclosures, or restrictions related to this material.