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SAP Customer Relationship Management (CRM)

SAP CRM solutions integrate sales, service and marketing through business processes and enterprise applications. These solutions help organizations manage important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility. Join the community!


Featured Content

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New enhancements for SAP CRM On-Premise as part of SAP Customer Connection in 2019

Read more about customer-requested enhancements delivered as part of CRM2019 that is ongoing through 2019.

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Simplifying troubleshooting with Guided Answers

New Guided Answers tool can help you to more easily find solutions for typical issues or questions. Varun shares some insights on how this new tool is used to support CRM Webclient UI troubleshooting.

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SAP Fiori Visual Theme now available for SAP CRM 7.0 EHP4

The latest support package of SAP CRM 7.0 EHP4 includes Belize skin which introduces Fiori 2.0 look and feel. Belize is not just a skin but a theme itself. It introduces new features and slight changes to existing features.

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Latest Questions and Answers
Cutover Strategy

Hi All Masters, In Cutover Strategy after uploading the Customer and Material master data through LSMW. What are the things/changes i need to do. Do i needs to update the customer and material master ...

June 5th, 2019
Access BPIDENT Search view in CRM WebUI using URL

HI, I was wondering if ist possible to access BPIDENT via URL in such a way that a search parameter is filled with the value handed over via the URL(that works fine) and the Search gets executed in th...

How To Alter Your Workable Account Currency Using Facebook Customer Service?

If you want to alter your privacy settings so that you could work on Facebook in a safe environment, you are able to do so in an obstacle free manner. You must have to avail Facebook customer service ...

KUNNR NEW and KUNNR legacy

Hi.Which t-code or table can be used to extract a list containing new KUNNR and correlating legacy KUNNR based on legacy customer number (I want to use legacy KUNNR to find new KUNNR)?Thanks.

LTMC Customer Master Migration error in 1709 S/4 HANA system

Hello Experts, I am trying to migrate customer master by the process of LTMC in 1709 system. I am getting an error related to the Partner functions. Mandatory partner function BP is missing for sales ...

June 4th, 2019
How to Recommendations Analytic in Marketing cloud

Hello dear experts, there are some analytic metrics in Recommendation scenario overview like CTR and Conversion Rate. We would like to create customer Recommendation Analytic Query or Story, but I cou...


Latest Blogs
CRM Marketing Automation: Starting from Scratch

The advance of technology has brought advantages on a scale that was once imperceptible for both businesses and marketers—new platforms to advertise on, worldwide outreach and market growth, just to n...

May 23rd, 2019
1905: What's new for mobility on smartphones in SAP Business ByDesign Cloud ERP?

The newly introduced Android and iOS Apps for smartphones have been enhanced in 1905 release and new capabilities have been added: Developers of partners and customers can extend and build own mobile ...

April 26th, 2019
SAP Business ByDesign Cloud ERP mobile app development and extension

SAP Business ByDesign – SAP’s Cloud ERP for the midmarket – supports with release 1905 to build custom apps and to extend SAP standard apps using the SAP Cloud Applications Studio. This enables custom...

April 26th, 2019
Creating Key Figures - Data Operators

Hi, This blog will approach Data Operators for creating new key figures. If you want to check another available operators, please check the blog posts below: Boolean Operators: https://blogs.sap.com/2...

April 24th, 2019
How to Create a Winning CRM Strategy?

The growth of customer relationship management (CRM) has become inevitable compelling software development companies worldwide to make the most out of it by putting customers first and driving a more ...

April 11th, 2019
SAP CRM On-Prem: New Enhancements for CRM2019

"Cloud native. Blockchain. 5G. 8K. Robotic process automation. Generation Z. Gigonomics. Move the needle? Open the kimono? Goat milk soap?" If like me, you were alive in the 1970's, you might look aro...

March 27th, 2019

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