This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, as well as the process approach and continuous improvement.
SAP Cloud Trust Center
Compliance
Get the assurance you need to know that our cloud offerings meet the latest compliance and security standards. We regularly check compliance through external reviews and audits and follow one common framework, including data security and privacy regulations, worldwide.
ISO/BS Certificates
SAP has developed and implemented an integrated framework based on several international standards. This approach provides a consistent, secure service that meets customer and applicable regulatory requirements. We address client satisfaction and continuous, as well as secure operation of our services, through the effective application of the framework, which includes continuous improvement and the prevents nonconformity. All cloud units certified against ISO/BS standards are annually audited by our certification body.
Service Organization Control Reports
SAP offers Service Organization Control (SOC) reports to provide assurance and detailed insight into the design and operating effectiveness of internal control systems implemented within cloud delivery units. SOC reports are industry independent and well-known. Cloud solutions from SAP are audited by our external auditor at least once a year.