Service Parts Planning and Procurement

Balance your procurement, software, and planning needs with your service parts demands

Deliver better service levels while reducing costs with SAP service parts planning and procurement software. Our software provides capabilities for parts demand forecasting, inventory planning, and distribution modeling. Designed to the demanding needs of your business, it supports planned inventory across a distribution network.

  • Implement complete inventory visibility across the entire parts supply chain
  • Improve parts demand forecasting, including planning for sporadic parts demand
  • Execute parts lifecycle planning, including supersession
  • Fulfill multi-echelon inventory planning
  • Collaborate with customers and suppliers using out-of-the-box business process
  • Realize parts supply analysis and monitoring
Man completing paperwork for shipment ordered with service parts planning and procurement software
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Featured Resources

Man on forklift moving automobile seats delivered through service parts planning and procurement software

Coordinate and Collaborate in Real-time

To meet customer expectations, companies must be able to coordinate and collaborate in real-time across all service parts processes, including planning, procurement, transportation, warehousing and fulfillment – globally, across the entire service supply network. See how SAP can help.

Close up of jet engine, procured using service parts planning and procurement software

Ford: Overhauling Service Parts Management

When Ford Motor Company decided to overhaul its service parts management systems, the auto giant teamed with SAP to develop a world-class service parts planning solution. Ford was able to enhance the quality of its customer service, while improving planning capabilities and supply chain visibility.

Man closing box on conveyer belt, part of a shipment enabled by service parts planning and procurement software

Cat Logistics: Optimizing Demand Planning

Learn how Cat Logistics has developed best-in-class demand planning processes for service parts management. The company is now able to proactively address customer demands and drive profitable growth.

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*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers' experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.