Meet new customer expectations with efficient, omnichannel banking

Renew your customer relationships – even out of the branch – with omnichannel banking solutions that meet their changing expectations. Bring value to customers and increase profitability with new, channel-specific services. And achieve customer satisfaction with convenient, simple, and harmonized transactions.

  • Provide customers mobile on-demand access to banking services – on any device
  • Let customers get information and handle transactions when and where they choose
  • Ensure your call center operations provide the highest-quality, integrated service
  • Turn your automated teller machines into personalized customer touch points for new transactions
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Dutch-Bangla Bank: Reaching the Unbanked

How did Dutch-Bangla Bank Limited (DBBL) attract the unbanked in Bangladesh – where 87% of the population doesn’t have bank accounts? By adopting a Sybase solution that lets customers manage their money via their mobile phones. The result? DBBL has now drawn 300,000 new customers to its mobile money service.*

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Mobile Commerce Guide, 3rd Edition

Find out how you can effectively use mobile commerce to drive customer engagement and loyalty – with our mobile commerce guide, “Engage Customers & Build Loyalty in Developed and Emerging Markets.” Learn successful mobile commerce strategies from analysts, industry experts, and innovative early adopters.

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Bank Anytime, Anywhere with SAP Mobile Solutions

See how your customers can easily bank anytime, anywhere with mobile solutions from SAP. Accelerate, virtualize, and transform your banking business by taking your branch to your customers. Personalize their experience and empower your employees to partner with them – and become their trusted advisors.

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Solutions for Omnichannel Banking

* All implementation results are for informational purposes only and the examples provided while based on actual SAP customers’ experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.