Support and Success Plans
Get the resources you need to help ensure your success in the cloud
Build on the value delivered through SAP Enterprise Support, cloud editions, with additional services that meet the precise needs of your business.
Get results fast with SAP Preferred Success
Accelerate outcomes for your SAP cloud solution with add-on services and a plan that is dynamic to the changing needs of your organisation and combines insight-driven recommendations, a continuous learning strategy, and change-management guidance.
- Onboarding recommendations and release guidance
- Tailored training with access to SAP Learning Hub
- Success checks for best-practice delivery
- Prioritized incident handling
Benefit from insight-driven outcomes
New resources
Gain exclusive access to resources for accelerated adoption of cloud solutions, role-based learning, and enhanced incident handling with SAP Preferred Success.
Cloud adoption
Drive continuous cloud solution adoption and usage with SAP Preferred Success as an add-on to SAP Enterprise Support, cloud editions.
Portfolio support
Get add-on support services across the SAP solution portfolio, including SAP Cloud Platform, SAP SuccessFactors, SAP C/4HANA, and SAP S/4HANA Cloud.
Derive maximum value with advice from a designated Customer Success Manager
A Customer Success Manager will work closely with you to align your cloud solutions with your business priorities and promote user adoption.
See how customers are succeeding with SAP
Delivering happiness with harmonised data
Learn how real-time insights help pladis consistently craft hundreds of acquired confections across factories in 13 countries.
Supporting customers’ digital ambitions
See how Atos maintains its status as a global leader in digital transformation by creating a shared experience with customers.
Managing risk for patient and data safety
Find out how UCB engaged expert guidance to strengthen its IT security strategy and smooth business operations while saving lives.
Get the latest news and trends from experts
SAP
Turning ambitious ideas into reality
Discover how SAP Preferred Success earns the confidence of thousands of businesses worldwide by helping them deliver significant business outcomes.
SAP
Realising the potential of intelligent talent
See how HR organisations are setting the business on the right path to long-term advantage and innovation with help from SAP Preferred Success.
SAP
Getting on the fast track to innovation success
Find out how SAP Preferred Success supports successful deployment and adoption of cloud technologies to accelerate innovation.
