Deliver value on your own terms
Power your success with support that creates business continuity in the cloud
A comprehensive digital experience across all deployment scenarios and included with cloud solutions from SAP.
With SAP Enterprise Support services, you can:
Receive guidance and realise value through continuous innovation, value maps, best practice content, remote quality checks, and embedded services
Upskill your team using the SAP Enterprise Support Academy program to gain knowledge and skills
Collaborate with experts in real time or at your convenience for answers to support-related questions
Protect business continuity with proactive and preventative mission-critical support, backed by SLAs
Transform your landscape and monitor system health with application lifecycle management solutions for implementation and operations
Unlock Innovation with SAP Change Makers
Check out the latest episode on how AI is transforming support without replacing the people behind it.
Build the skills your team needs to perform their roles and prepare for an SAP Certification
Be ready with self-paced learning content to get started, stay up to date, and continually deliver value to the business.
With SAP Learning Journeys, you can:
Build the skills your team needs to perform their roles and prepare for SAP Certification.
Dive into a wide range of topics, from software development and UX to data and analytics.
Build skills at your own pace with easy-to-follow lessons.
Take advantage of the latest in AI, best practices, and new features packed into your cloud solutions from SAP.
Learn more about SAP Learning Journeys.
Latest support highlights
Introducing a comprehensive tool that helps make your business transformation easier
Leverage a transformation suite approach with a methodology and toolchain to transform your business. Get the tools and the guidance you need from knowledgeable support teams at SAP to enhance your process modelling, data transformation, test automation, implementation, and operations processes. Hear from Stefan Steinle, Executive Vice President and Head of Customer Support and Innovation, as he speaks about the transformation suite approach.
SAP Business Transformation Center helps empower intelligent enterprises
Hear Stefanie Kuebler, Vice President, Head of Business and Data Transformation Solutions, introduce the SAP Business Transformation Center solution. It is fuelled by the SAP Cloud ALM solution, a cloud-based tool that helps enhance your data operations, making it an innovative way to transform your organisation. Harnessing the full potential of SAP Business Technology Platform, our guided approach to digital transformation can lead you toward becoming an intelligent enterprise. Optimise the steps of your data transformation journey and embrace agility and innovation with SAP Business Transformation Center.
SAP ALM Summit EMEA 2025
Experience the new horizons of SAP Cloud ALM! Interact with SAP experts, leverage integrated tools, and accelerate your business transformation. October 21 - 23, 2025
See how customers are succeeding with SAP
Get the latest news and trends from experts
How Customers Win with SAP’s Proactive, Autonomous, and Seamless Support
Learn how SAP Business AI boosts productivity with innovative technology to offer proactive assistance, smarter support, and an effortless customer experience.
SAP Enterprise Support Academy Newsletter
Check out the latest edition of the SAP Enterprise Support Academy newsletter, featuring the latest news, training courses, upcoming sessions, and educational offerings.
Black Friday & Beyond: Revolutionising Support with AI Prevention
Learn about the transformative role of customer support in driving business success and how SAP Black Friday Cyber Monday (BFCM) Readiness Program helped customers thrive during peak demand.
Explore more SAP Services and Support offerings
From self-service resources to premium engagements, you choose how SAP helps you reach your business goals.
Success plans and services
Looking to accelerate your path to the cloud? Fast track your path to the cloud and get continuous value and personalised guidance from success plans and services.
Premium engagements
Need a tailored engagement to drive transformation? Address strategic opportunities and enable business transformation through a premium partnership that provides tailored engagement from dedicated experts.