Workforce management

Optimise time tracking, absence management, and contingent workforce management to achieve strategic business goals.
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Simplify and enhance your everyday workforce operations

SAP SuccessFactors workforce management homepage
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Boost productivity with workforce management

Optimise staffing, control labour costs, and help ensure compliance with automation, real-time insights, and seamless integration.

Manage absence requests all in one place

Enable employees to request time off from any device and give managers visibility into team absences.

Simplify time tracking for accurate payroll

Improve employee time and attendance processes with auto-approvals, alerts, and embedded reporting.

Achieve greater agility and resilience

Quickly add talent and resources to create a versatile contingent workforce and stay competitive while maximising business value and building the business.

Explore workforce management capabilities

Together, SAP SuccessFactors and SAP Fieldglass applications help you plan, manage, and track the work of your employees and contingent workforce.

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Comprehensive time administration
Improve employee time and attendance processes with auto-approvals, alerts, and embedded reporting.

 

Flexible time recording
Give employees the option to record time from a desktop, mobile device, or clock terminal.

 

Global and local coverage
Reduce compliance risk with configurations for local regulations, collective agreements, and company policies.

 

Integrated time and payroll ecosystem
Connect processes by using pre-delivered integrations with payroll systems from SAP.

Explore the product
PRODUCT ANNOUNCEMENT
SAP SuccessFactors Workforce Scheduling

Optimise workforce efficiency with smart scheduling that aligns labour to demand, matches skills, and helps ensure compliance.

Learn more

See how customers are succeeding with SAP

Complying with local labour legislation

Explore how Eurobank uses time tracking software to provide daily monitoring of its employees’ work schedules, shift planning, and overtime.

Read the story 

Empowering employees to work smarter and faster

See how Helvetia increases transparency, boosts efficiency, and improves employee experiences through a single HR portal.

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Making better decisions about how to get work done

Learn how Philips aligned its talent strategy to encompass its entire workforce: employees, contingent labour, and service providers.

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Managing specialist skills cost-efficiently

Atruvia relies on SAP Fieldglass solutions to manage an external workforce with expertise that complements its staff’s.

Read the story 

See what analysts are saying about SAP

SAP is named a Leader for cloud HCM suites market

Find out why Gartner® named SAP as a Leader in its 2025 Magic Quadrant™ report for cloud HCM suites for 1,000+ Employee Enterprises.

Read the report 

SAP recognised as a Leader in VMS

Read why Ardent Partners positioned SAP Fieldglass as a Market Leader for Vendor Management Systems (VMS) in 2024.

Read the report 
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Frequently asked questions

Workforce management from SAP comprises the activities and processes needed to manage and maintain a productive workforce—including budgeting, scheduling, forecasting, tracking employee time, and complying with regulations.

Time management capabilities in SAP SuccessFactors HCM provide robust and comprehensive coverage for various types of employees. SAP SuccessFactors Employee Central helps you manage employee absences on a single cloud platform while providing basic time sheets for the salaried workforce. Advanced and complex requirements for hourly and remote workforces are addressed in SAP SuccessFactors Time Tracking, which includes capabilities for digital punch clocks and clock terminal integration along with support for complex round-the-clock and cross-midnight schedules.

A vendor management system is a cloud-based platform used to procure and manage temporary, contract, or contingent workers. Most VMS applications integrate with other on-premises or cloud-based enterprise HR systems. VMS software helps enterprises gain clear insight into who is working for them, as well as where, why, when, and at which rates.

Contingent workers are individuals hired by a company to do role- or project-based work on its behalf, but not as traditional employees. They can be independent contractors, consultants, freelancers, temps, or other outsourced labour, such as gig workers. These workers can be contracted through suppliers or other talent pools, such as staffing agencies, freelance marketplaces, or a company’s HR or procurement department.

 

Disclaimer

*Gartner, Magic Quadrant for Digital Commerce, Mike Lowndes, Yanna Dharmasthira, Sandy Shen, Penny Gillespie, Aditya Vasudevan, Jason Daigler, 21 August, 2023. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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