Skip to Content
Kontaktirajte nas
Kontaktirajte nas
Pišite nam email z vprašanji, komentarji in povratnimi informacijami.

SAP Commerce Cloud

At a Glance Features Plans and Pricing Technical Information Get Started
At a Glance Features Plans and Pricing Technical Information Get Started

Provide a superior omnichannel commerce experience

Win business and build loyalty with unique experiences, fast time to value, and lower total cost of ownership.

How Everything5Pounds maximised the use of SAP Commerce

SAP welcome Portaltech Reply and Everything5Pounds on a panel discussion about upgrading and migrating to SAP Commerce Cloud V2. Join the interactive discussion and Q&A on 16th July 2020

Register here

SAP is named a Leader in the 2019 Gartner Magic Quadrant for Digital Commerce

Read the report

Creating great experiences at Pentland Brands

Watch the Webinar

Benefit from using a single commerce solution with SAP Commerce Cloud

Ensure a personalised, comprehensive e-commerce experience with end-to-end commerce processes.

Enlarge
Previous

Two computer monitors demonstrating SAP Commerce Cloud solutions

Web page displaying a product catalogue for electronics

Preview of a Web page for an online apparel catalog

Online order fulfilment properties form

Next
  • Simplify your commerce setup and reduce your total cost of ownership
  • Increase your commerce team's productivity
  • Support end-to-end e-commerce processes, including cart checkout, product content and experience management, promotions, and order management
  • Achieve seamless integration and interaction with components built natively on the same platform 

Support all go-to-market models

Go to market faster with solutions for retail, direct to consumer (B2C), indirect via distributors or resellers (B2B2C), and selling to organisations (B2B).

Enlarge
Previous

Commerce sites on two different mobile devices

Landing page from an e-commerce site

Web page with product categories and search results from an e-commerce site

Web page with search results for snow jackets

Web page with search results and categories for filtering the results

Next
  • Deliver a consistent commerce experience across all your go-to-market models
  • Eliminate the need to build and maintain integrations between your B2C and B2B commerce platforms
  • Increase your organisation's agility by using a single digital platform
  • Reduce your cost of ownership with one digital commerce platform

Leverage industry-specific capabilities

Accelerate your time-to-value with built-in, industry-specific capabilities including financial services, travel, telecommunications, media, and public sector.

Enlarge
Previous

Notebook displaying merchant e-commerce solutions

Web page with options for requesting a product

Travel booking Web site displaying a drop-down menu for flights

Next
  • Include extensive industry-specific capabilities
  • Follow built-in best practices embedded within industry-specific accelerators
  • Reduce your total cost of ownership

Realise a fast ROI with prebuilt integrations

Benefit from many prebuilt integrations with SAP S/4HANA, SAP ERP, SAP C/4HANA, and other SAP applications.

Enlarge
Previous

Two computer monitors displaying sales automation software

SAP Cloud Platform integration page

SAP Cloud Platform integration page with mapping information

Next
  • Enable end-to-end commerce processes for more transparent and customer-centric commerce experiences
  • Reduce your cost and risks from integrating your commerce platform with your core SAP applications
  • Accelerate your time-to-value by reducing your effort to integrate your commerce platform to your core SAP business systems

Exceed expectations with built-in flexibility

Drive conversions through robust, configurable capabilities and an extension framework with microservices.

Enlarge
Previous

Two computer monitors displaying an omnichannel platform

Service instances page for viewing and configuring service instances

Customer-registered-function details page

Next
  • Deliver unique commerce experiences that differentiate you from the rest
  • Innovate at market speed to capitalise on opportunities without being constrained by your commerce platform
  • Extend the platform to meet your specific requirements without buying more niche solutions

What are analysts saying about commerce solutions from SAP?

2019 Gartner Magic Quadrant for Digital Commerce: SAP is named a Leader

Are you evaluating next generation Digital Commerce Platforms? Find out why Gartner again recognised SAP as a Leader in the 2019 Magic Quadrant for Digital Commerce.*

See how customers are succeeding with SAP Commerce Cloud

NewEra logo
Office Depot logo
Maxim logo
Shilla Duty Free logo
Maui Jim logo

Training and Certification

Realise business results fast with expert-led training, hands-on experience, and best practices for SAP Commerce Cloud.

Image of a pinpoint and a person sitting in a chair with a laptop, representing mobile learning

Train where it suits you best

Training courses are available at select SAP offices, your own location, and online to meet your needs and preferences.

Pictogram of four people with a lightbulb over their heads, representing empowerment through knowledge

Empower your team

Role-based training equips your team with knowledge needed to adopt and optimise SAP Commerce Cloud quickly and effectively.

Pictogram of a play button and book, representing a variety of training resources

Access the latest resources

Comprehensive, up-to-date resources are available when you need them by accessing SAP Learning Hub with a subscription.

Start your learning journey

Find the best training and certification for you and your team using our visual learning guides. Plan your learning journey to get started quickly.

Get started with SAP Commerce Cloud

Pictogram showing two levels of a business with different commerce teams and functions
  • View how-to videos on using software features and functions
  • Watch Webinars and attend expert events for the latest updates, insights, and advice
  • Get information about our quarterly release cycles, service availability, and cloud support

SAP Customer Experience Services

Transform your business faster with help from SAP Digital Business Services.

Get an overview of services for SAP Commerce Cloud solutions and discover how we can help you address key aspects of your project, enforce best practices, and set up your own operations for ongoing success.

Partner Ecosystem

Image of a handshake, representing a successful partnership

Benefit from specialist expertise to guide your SAP Commerce Cloud project. SAP Customer Experience solution partners provide the service and support you need to meet your enterprise goals.

Included Products

Learn about products in the SAP Commerce Cloud portfolio.

SAP Upscale Commerce

SAP Upscale Commerce is a mobile-first next-generation commerce solution designed for midsize retail, consumer goods, and direct-to-consumer industries.

SAP Commerce Cloud, context-driven service

SAP Commerce Cloud, context-driven services enable you to design and deliver a highly personalised commerce storefront.

SAP Commerce Cloud Resource centre

Customer Stories Webinars and Product Videos Industry Research and Product Information
Customer Story
New Era Cap

See how New Era implemented SAP Commerce Cloud to give B2B and B2C customers a responsive and easy-to-use omnichannel experience. 

Read the story
Customer Story
Office Depot

Find out how Office Depot implemented SAP Commerce Cloud for its B2B customers to pace online orders and modernize its e-commerce platform. 

Read the story
Customer Story
Maxim Integrated

Find out how Maxim uses SAP C/4HANA to up-sell and cross-sell solutions to its expanding customer base through a global digital store.

Read the story
Customer Story
The Shilla Duty Free

Discover how The Shilla Duty Free lowered its total cost of ownership and launched an extensible platform to execute its ambitious digital strategy.

Read the story
Customer Video
Maxim Integrated

Hear how this Fortune 500 semiconductor manufacturer is driving higher revenues by providing a seamless e-commerce experience.

Watch the video
Customer Story
Maui Jim

Hear how Maui Jim is providing unique shopping experiences to fill the gap between e-commerce and physical customer engagement.

Read the story
Customer Story
DAIMANI

Explore how DAIMANI runs a multinational VIP hospitality marketplace that offers the highest level of personalised customer service through SAP Customer Experience solutions.

Read the story
Customer Story
Yell

Take a look at how the managed digital marketing services leader streamlined and improved its overall customer experience by implementing cloud solutions from SAP.

Read the story
Webinar
Get the A to Z on how to create amazing experiences

Create meaningful customer experiences built on trust with ideas, strategies, techniques, and tips.

Watch the Webinar
Webinar
Meet customer expectations in an evolving world

Discover what it means to “platform your business” from platform pioneer Christian Agger, Head of Digital and Business Transformation at Satair.

Watch the Webinar
Webinar
How content excellence made Victorinox win in digital commerce

See how mastering data and content gives Victorinox the “cutting edge” in delivering great customer experiences.

Watch the Webinar
Webinar
Ecommerce Foundation research: Key trends in e-commerce

Explore real-world examples of businesses driving more sales by placing customers at the centre of the shopping experience.

Watch the Webinar
Webinar
Build customer relationships to drive revenue

Learn three steps that best-run brands can take to build better customer relationships.

Watch the Webinar
Webinar
Creating great customer experiences

See how Pentland Brands delivers great customer experiences by adopting a customer-centric digital strategy.

Watch the Webinar
Webinar
Three keys to digital transformation success

Discover how SAP Customer Experience solutions help Maxim Integrated drive world-class digital experiences with first-party data.

Watch the Webinar
Webinar
Grow B2B and B2C e-commerce with your own marketplace

Join Jess Iandiorio, CMO of Mirakl, as she uncovers the opportunities that online marketplaces offer.

Watch the Webinar
Webinar
Forrester: Engaging the digitally empowered buyer

See why digital transformation continues to shape B2B and B2C buying behaviour, and how a winning digital experience drives growth, converts sales, and improves client satisfaction.

Watch the Webinar
Webinar
Create amazing in-store and online experiences

Learn about the future of commerce as we explore cross-channel strategies for grocery retailers and direct-to-consumer tactics for B2C and B2B companies.

Watch the Webinar
Webinar
How to revolutionise m-commerce

Learn how to build intuitive mobile UX that customers love.

Watch the Webinar
Virtual Demo
Omnichannel commerce

Learn how to leverage core digital commerce capabilities to engage and transact with your customers across all channels.

Watch the demo
Virtual Demo
Context-driven services

Enable real-time intelligent segmentation, personalisation, remarketing, and merchandising for a context-driven customer experience.

Watch the demo
Virtual Demo
Product content management

Present the right products to the right customers at the right time with engaging details that drive conversions.

Watch the demo
Virtual Demo
Experience management

Design and manage a highly personalised commerce experience that drives conversion.

Watch the demo
Virtual Demo
Order management

Deliver a true omnichannel buying experience by enabling customers to fulfill orders and make returns anywhere, anytime.

Watch the demo
Webinar
How Milliken puts credibility and simplicity at the core of its B2B e-commerce sites

Learn how to exceed B2B “superbuyer” expectations.

Watch the Webinar
Webinar
Everywhere commerce

Find out how to make every interaction shoppable across the entire customer journey.

Watch the Webinar
Webinar
How do you meet evolving B2B buyer expectations?

Learn how Pentland Brands found success with a customer-centric strategy based on agility and
pace.

Watch the Webinar
Video
Personalising the customer experience, globally

See how Maui Jim runs its digital business with SAP solutions to support e-commerce sites and pop-up stores.

Watch the video
Video
Is it time to migrate e-commerce to the cloud?

SAP partner EPAM shares advice for businesses that are considering moving their on-premise e-commerce system to the cloud.

Watch the video
Video
Solution overview for SAP Commerce Cloud

Find out how SAP Commerce Cloud can help your business reach new heights.

Watch the video
Webinar
Virtual demo series: SAP Commerce Cloud

Learn how to make every interaction shoppable across the entire customer journey.

Register for the Webinar
Video
EPAM: Why migrate to the cloud?

Hear SAP implementation partner EPAM explain why companies should embrace moving their e-commerce platforms to the cloud.

Watch the video
Video
Look into the future of commerce

Hear SAP product marketing expert and entrepreneur Charles Nichols discuss the future of commerce and how multiple innovations are converging on that goal.

Watch the presentation
Executive Brief
Reasons why executives choose SAP Commerce Cloud

See why market leaders choose this single platform for delivering consistent, personalised digital commerce experiences.

Read the executive brief
Toolkit
The digital disruptor toolkit

Take a brief “digital disruptor” assessment test, learn how to build great direct-to-consumer (D2C) channels, and see how Levi Strauss is reinventing its business model for the D2C era.

Get the toolkit
Toolkit
The experience economy is here

See how SAP can help manufacturers’ e-commerce initiatives thrive in this new age of industrial consumerism.

Get the toolkit
Solution Brief
SAP Upscale Commerce

Find out how you can build beautiful mobile-native and progressive Web experiences and deploy in days with SAP Upscale Commerce.

Read the solution brief
Executive Brief
Executive brief: Commerce reinvented

Learn to connect every moment for customers through holistic, intelligent commerce to deliver trusted experiences customers love.

Read the executive brief
Analyst Report
How to replatform your e-commerce system

Get comprehensive, best-practice advice from Ecommerce Foundation for managing complex and vital replatforming projects.

Read the report
Analyst Report
Gartner Magic Quadrant for Digital Commerce

Gain new insights into today’s commerce solutions with valuable research from
Gartner.

Read the report
Executive Brief
Commerce, reinvented

Drive demand, loyalty, and long-term growth as an intelligent enterprise.

Download the brief
Analyst report
E-commerce foundation: How to replatform your e-commerce system successfully

Get expert advice on planning, designing, and executing your e-commerce replatforming project.

Download the report

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

Image of a bullseye target with four arrows

SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

*Gartner, Magic Quadrant for Digital Commerce, Penny Gillespie, Christina Klock, et al., 21 August 2019. 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Back to top