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SAP Commerce Cloud

At a Glance Features Plans and Pricing Technical Information Get Started
At a Glance Features Plans and Pricing Technical Information Get Started

Provide a superior omnichannel commerce experience

Differentiate commerce experiences, speed your time-to-value, and reduce your total cost of ownership to win business and build loyalty.

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Build your customer relationships to drive revenue
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Rethink m-commerce to meet expectations and close sales
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Benefit from using a single commerce solution

Ensure a personalised, comprehensive e-commerce experience with end-to-end commerce processes.

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Two computer monitors demonstrating SAP Commerce Cloud solutions

Web page displaying a product catalogue for electronics

Preview of a Web page for an online apparel catalog

Online order fulfilment properties form

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  • Simplify your commerce setup and reduce your total cost of ownership
  • Increase your commerce team's productivity
  • Support end-to-end e-commerce processes, including cart checkout, product content and experience management, promotions, and order management
  • Achieve seamless integration and interaction with components built natively on the same platform 

Support all go-to-market models

Go to market faster with solutions for retail, direct to consumer (B2C), indirect via distributors or resellers (B2B2C), and selling to organisations (B2B).

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Commerce sites on two different mobile devices

Landing page from an e-commerce site

Product page with search results from an e-commerce site

Product page with search results from an e-commerce site

Product page with search results from an e-commerce site

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  • Deliver a consistent commerce experience across all your go-to-market models
  • Eliminate the need to build and maintain integrations between your B2C and B2B commerce platforms
  • Increase your organisation's agility by using a single digital platform
  • Reduce your cost of ownership with one digital commerce platform

Leverage industry-specific capabilities

Accelerate your time-to-value with built-in, industry-specific capabilities including financial services, travel, telecommunications, media, and public sector.

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Notebook displaying merchant e-commerce solutions

Notebook displaying merchant e-commerce solutions

Travel booking Web site displaying a drop-down menu for flights

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  • Include extensive industry-specific capabilities
  • Follow built-in best practices embedded within industry-specific accelerators
  • Reduce your total cost of ownership

Realise a fast ROI with prebuilt integrations

Benefit from many prebuilt integrations with SAP S/4HANA, SAP ERP, SAP C/4HANA, and other SAP applications.

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Screenshot of two computer monitors displaying sales automation software

SAP Cloud Platform integration page

SAP Cloud Platform integration page with mapping information

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  • Enable end-to-end commerce processes for more transparent and customer-centric commerce experiences
  • Reduce your cost and risks from integrating your commerce platform with your core SAP applications
  • Accelerate your time-to-value by reducing your effort to integrate your commerce platform to your core SAP business systems

Exceed expectations with built-in flexibility

Drive conversions through robust, configurable capabilities and an extension framework with microservices.

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Screenshot of two computer monitors displaying an omnichannel commerce platform

Service instances page for viewing and configuring service instances

Customer-registered-function details page

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  • Deliver unique commerce experiences that differentiate you from the rest
  • Innovate at market speed to capitalise on opportunities without being constrained by your commerce platform
  • Extend the platform to meet your specific requirements without buying more niche solutions

What are analysts saying about commerce solutions from SAP?

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SAP Commerce Cloud is a B2C commerce leader

Find out why Forrester rates SAP Commerce Cloud a leader among the 11 most significant B2C commerce suites, and cites its full-featured suite for enterprise clients.

SAP Commerce Cloud is a leader in B2B commerce analysis

Learn why Forrester reports that SAP Commerce Cloud is a best fit for firms looking for an industrial-strength, fully functional commerce platform.

Global enterprises benefit from SAP Commerce Cloud

See why Forrester found that businesses using SAP Commerce Cloud can expect 307% ROI, increased loyalty, and market-differentiating customer experiences.

See how customers are succeeding with SAP Commerce Cloud

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Training and Certification

Realise business results fast with expert-led training, hands-on experience, and best practices for SAP Commerce Cloud.

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Train where it suits you best

Training courses are available at select SAP offices, your own location, and online to meet your needs and preferences.

 

 

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Empower your team

Role-based training equips your team with knowledge needed to adopt and optimise SAP Commerce Cloud quickly and effectively.

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Access the latest resources

Comprehensive, up-to-date resources are available when you need them by accessing SAP Learning Hub with a subscription.

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Start your learning journey

Find the best training and certification for you and your team using our visual learning guides. Plan your learning journey to get started quickly.

Get started with SAP Commerce Cloud

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  • View how-to videos on using software features and functions
  • Watch Webinars and attend expert events for the latest updates, insights, and advice
  • Get information about our quarterly release cycles, service availability, and cloud support

SAP Customer Experience Services

Transform your business faster with help from SAP Digital Business Services.

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Get an overview of services for SAP Commerce Cloud solutions and discover how we can help you address key aspects of your project, enforce best practices, and set up your own operations for ongoing success.

Partner Ecosystem

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Benefit from specialist expertise to guide your SAP Commerce Cloud project. SAP Customer Experience solution partners provide the service and support you need to meet your enterprise goals.

Included Products

Learn about products in the SAP Commerce Cloud portfolio.

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SAP Product Content Hub

With SAP Product Content Hub, you can sell products through your own or external channels to deliver a superior customer experience and boost revenues.

SAP Upscale Commerce

SAP Upscale Commerce is a mobile-first next-generation commerce solution designed for midsize retail, consumer goods, and direct-to-consumer industries.

SAP Commerce Cloud, context-driven service

SAP Commerce Cloud, context-driven services enable you to design and deliver a highly personalised commerce storefront.

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

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SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

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