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SAP Service Cloud

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Sean Li
Product Manager, SAP Cloud solutions

Integrate WeChat with SAP Cloud for Customer

Reply to a service request posted on WeChat by using SAP Cloud for Customer. Create customer accounts and resolve service tickets in the cloud.

Image of Lyda Osorio, CRM specialist at SAP, detailing how Cloud for Service simplifies case management
Lyda Osorio
CRM Specialist
SAP

Streamline case management in the cloud

Take a look at the latest case management offering from SAP. It is designed to support incident management by using master ticket and linking functionality.

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