Omnichannel Customer Experience
Commerce Management and Personalisation
Give your customers a better shopping experience and win their loyalty by relying on an industry-leading omnichannel commerce platform.
Customer Service
Exceed customer expectations by delivering a personalised, omnichannel customer service experience.
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13%
higher cross-selling and up-selling through greater customer insight.
SAP Benchmarking
58%
increase in cross-sell and up-sell revenue when customer-facing employees have ready access to product and competitive information.
SAP Benchmarking
29%
improvement in operating margin when monitoring sales trends and proactively addressing revenue shortfalls.
SAP Benchmarking