flex-height
text-black

A person holds a tablet in front of an industrial robot, manipulating the robot by using its digital twin.

Digital twins at work: 9 examples

Here’s how nine organizations are using digital twins to simulate factories, products, stores, water systems, and more.

The U.S. Apollo 13 spacecraft may not have made it to the moon in 1970, narrowly avoiding tragedy when one of its oxygen tanks ruptured and exploded en route, but some count its rescue as the first documented example of what was essentially the digital twin. Both the crew and mission control had trained using various simulators controlled by a network of digital computers. When Houston realized there was a problem, mission control teams turned to those same simulators to work out plans on the fly to get the astronauts safely home.

Fifty years later, thanks to advances in analytics, AI, and computing power, digital twin technologies—virtual replicas of systems that can model, simulate, monitor, analyze, and optimize the physical world—are being deployed across many industries. The vast majority (96%) of business leaders said they see value in digital twins, with 62% saying they see immense value, according to a 2024 survey by Hexagon. Those who had deployed digital twins reported an average of:

Progress continues as researchers around the globe, from the Netherlands-based Digital Twin group to the Digital Twin Consortium in the United States, are partnering with industry to tame some of the complexity and further put these approaches into operation.

Let’s dive into nine examples of digital twins at work in different settings today.

Example 1: BMW’s digital twin factories support sustainability, efficiency, and digital transformation goals

BMW is all revved up. The German automaker first began developing virtual replicas of aspects of its production line in 2014. Before rolling out the drivetrains for its electric vehicles in 2021, BMW had created a fully operational virtual version at its Regensburg, Bavaria, factory. The real-time digital twin can simulate production and scheduling at the factory, down to the work-order level.

Today, BMW is fully supportive of digital twins, with a virtual version of all 31 of its production sites so that anyone can “walk through” the factories in real time, across locations and time zones, and from any device. In its official announcement, the company said this project rolls up under its global “iFactory” strategy, noting that with digital twins as a foundation, the automaker can reduce production planning by nearly a third.

Takeaways

For BMW, this is an efficiency play, supporting its sustainability and digital transformation goals. According to the company’s original announcement, the iFactory initiative “focuses the BMW Group’s production expertise on three key topic areas: Lean, Green, and Digital.”

Nvidia’s Omniverse software helps BMW teams collaborate across all its virtual factories from anywhere and make global changes in real time.

Learn more

Example 2: Lowe’s uses digital twins, augmented reality to sharpen retail operations

U.S. home improvement retailer Lowe’s has created digital duplicates of individual stores, combining spatial data with other information such as product location and order histories. Lowe’s says these store twins give its employees “superpowers to optimize operations and localize plans.”

The system was built by Lowe’s Innovation Labs unit, which explores new technologies and applications for the chain. Supercharged by AI that can understand the weight, depth, and size of products ranging from tiny screws to massive refrigerators, the digital twins are now updated multiple times a day to more accurately mirror what’s going on in the real-world brick-and-mortar locations. Lowe’s operates roughly 1,700 stores nationwide.

The integration of real-time product location data, together with the use of augmented reality (AR) headsets to view the digital twin while standing anywhere in the store, hints at how the use of digital twin technology goes well beyond the simple replication of a physical facility.

Consider, for example, the standard retail task of resetting and restocking shelves. A store employee can use the AR headset to overlay what the shelf is supposed to look like and adjust the products accordingly. Employees can also use the AR overlay for a complete view of an item that is partially out of sight on an upper shelf.

Takeaways

Retailers of all sorts, as well as event spaces and multi-tenant building operators, can garner potential lessons in operational improvement from Lowe’s digital twin work.

Learn more

Example 3: Tata Steel turns to digital twins to support radical innovation in a centuries-old industry

One of the world’s biggest steel companies is also an ardent fan of digital twin technologies, evaluating the approach’s value for everything from remote factory management to keep production going during a pandemic, to identifying factory process failures that might affect quality before products go into production, and supporting smart mining.

One of the areas in which these carbon copies may have the biggest effect is on Tata’s vision for a more sustainable steel industry. Companies in the industry are redesigning their production process to reduce emissions to meet the EU’s target of an 80% to 95% reduction (from 1990 levels) by 2050. Tata’s European unit was picked to lead a €75 million (approximately US$79 million) project to develop new technology, and its IJmuiden plant in the Netherlands became the testing ground for an alternative to using the blast furnace for iron making. The new method, called HIsarna, processes ore almost directly into liquid iron. If successful, it will be more energy efficient, have a lower carbon footprint, produce fewer emissions of nitrogen, sulfur oxides, and nitrogen oxides, allow more efficient use of raw materials, and lower the operating costs of steelmaking. But it’s a big if. Blast furnaces, which date back to the 14th century, are proven; HIsarna is not.

Takeaways

Tata Steel is counting on digital simulation to help overcome a huge hurdle to introducing a more energy efficient method to steelmaking. To commercialize the novel HIsarna steelmaking method, the company needs to stabilize it first.

Learn more

Example 4: Thames Water plugs leaks with a replica of its water supply network

Aside from the fable of the little Dutch boy who placed his finger in a hole in the dike and saved the town of Haarlem, there are few stories of quick and easy methods for finding and repairing leaks in complex, crucial water supply systems. Digital twins could change that.

The Thames Water network provides clean water for 15 million people who live within a 13,000-square-kilometer (5,000-square-mile) region in and around London, from Gloucestershire in the west to Kent and Essex in the east. Every day, the company supplies 2.6 billion liters of water, but as it notes on its website: “Not all of that gets to our customers.” Nearly a quarter of Thames Water’s supply is lost to leakage within the network and through its customers’ pipes.

Some of those leaks are visible, rising to the surface, reported by customers, and quickly fixed. But those don’t tend to lose as much water. The majority (95%) are insidious and invisible. The causes vary, including natural wear and tear on the infrastructure, heavy traffic causing ground instability, temperature changes and extreme weather events, and sudden changes in pressure. In addition to doubling down on some of the more conventional efforts to stem leaks—including increasing detection, repair, and plumbing field force; analyzing meter data to better manage demand on pipes; employing no-dig technology to prevent further water loss; and enhancing approaches to balancing water pressure—Thames Water is building a digital version of the full water supply network.

Takeaways

Learn more

Example 5: Battling rising tides, South Pacific nation Tuvalu taps digital twins in face of existential climate threat

Comprised of 124 islands and islets in the Pacific Ocean, Tuvalu is one of the world’s lowest-lying countries. Experiencing sea level rise at a rate 1.5 times faster than the global average, according to a NASA report, the country could find much of its land area and critical infrastructure covered by average high-tide levels by 2050. Indeed, a massive king tide flooded the country in 2024, cutting electricity to parts of the capital, Funafuti, leaving newly elected members of parliament stranded on their islands, and delaying the formation of the new government by almost a month. Recognizing the growing threat, Tuvalu’s government initiated a plan five years ago to digitally duplicate the nation.

Takeaways

Tuvalu’s digital twin project is part of its Future Now initiative, which includes migrating government administrative processes to a blockchain and “Digital Ark” project that will save copies of the country’s cultural and historical artifacts to a digital database.

Learn more

Example 6: Orlando Economic Partnership builds an immersive regional replica to guide future development

Digital twins are becoming the cornerstone of many smart-city initiatives from Singapore to Zurich. Because they allow simulation prior to implementation, digital twins provide insights across numerous key areas of city governance, from urban planning to land-use optimization.

The Orlando Economic Partnership (OEP) unveiled its own immersive 3D representation of its metropolitan area, created with input from multiple stakeholders. Project leaders at the private–public coalition say theirs is the first digital twin in use by an economic development organization for mapping out an entire region, recreating the 800 square miles of Orange, Seminole, and Osceola counties in virtual form. Developed by Unity, first known for creating a real-time 3D engine for gaming, the first iteration was built on municipal demographics, transportation, real estate, and education data, with the goal of incorporating additional datasets from public and private sources.

Takeaways

OEP’s goal is to create an essential urban planning tool for companies, local governments, and nonprofits—a scenario-testing engine for visualizing how decisions about infrastructure, utilities, and business development could play out.

Learn more

Example 7: Kaeser twins its way to a modern air compressor sales model

Coburg, Germany-based Kaeser entered the air compressor business in 1948, cut off from its original auto parts market in a divided Germany and sensing strong ​​demand for compressors in the post-war economy. Kaeser changed the game in air compressor sales in 2018 when it built digital replicas of its compressors; this technology became the basis for its networked compressor products, whose operating data can be monitored in real time, allowing predictive maintenance ahead of any equipment failures.

Taking its cues from other digitally disrupted spaces, Kaeser’s leaders also seized the opportunity of a new way of selling its smart compressors: air as a service. Rather than making a large capital expense, customers can pay for compressed air through a monthly subscription, with additional as-needed top-ups for a fee. Kaeser owns, installs, and maintains the equipment. As the company says in its sales materials: “You simply give us a few square meters of floor space, and we’ll take care of the rest.”

document icon

The future of field service management

Field service workers can solve problems remotely, leading to efficiency, speed and even new business models.

Explore the insights

Takeaways

With the ability to monitor operating data in real time, Kaeser has been able to build a profitable as-a-service business. The company also uses the resulting insights to improve product quality.

Learn more

Example 8: GE Vernova gets more power with digital wind farms

When it made its first spins, gathering electrical power out of thin air, the wind turbine was a radical new way of harnessing a sustainable and natural source of energy. Some 125 years on, GE Vernova is innovating again by taking the whole process virtual. The company’s Digital Wind Farm—more accurately described as digital twin farms—is a project designed to create a replica for each of its wind farms to improve their design and ongoing operation.

GE, the former conglomerate, had been working at the forefront of digital twin adoption for some time, investing in the development of digital replicas of its massive, complex, and expensive industrial products that were often essential to crucial infrastructure: jet engines, locomotives, and healthcare equipment. In the mid-2010s, the company had ambitions to fully digitalize its resources so that it could shift from selling capital-intensive assets to selling their capabilities as a service instead (much like Kaeser is doing with air compression in the example above). That transformation ultimately stalled (and the GE Digital business unit that rose to support it, along with other energy-related businesses, was officially combined into GE Vernova in 2024), but digital twins still play a prominent role.

Which brings us back to the wind turbines. Company leaders thought that if they could capture more data from the machines about their interaction with the landscape and the wind, they could improve their design and performance.

GE Vernova uses the digital twin to design the most efficient turbine for each pad, and maximize the wind farm’s energy generation as conditions change. (It’s a method that’s worked before. The company used AI to build a simulation of its gas turbines that runs in the background to find optimal flame temperatures and fuel splits that minimize emissions and electrical noise.)

Takeaways

GE Vernova uses the digital twin to help design the most efficient turbine for each pad and improve the wind farm’s energy generation as conditions change. (It’s a method that’s worked before. The company used AI to build a simulation of its gas turbinesthat runs in the background to find the best flame temperatures and fuel splits that minimize emissions and electrical noise.)

Learn more

Example 9: NASA deploys digital twinning at massive scale for facilities management

Returning to the OG  of digital twins, NASA offers a modern example of deployment on a grand scale.

NASA’s oldest research site in Hampton, Virginia—the Langley Research Center, where the agency builds its colossal space shuttles—encompasses more than 300 buildings, housing 1,800 employees and unique equipment such as wind tunnels and industrial “shaker tables” to simulate reentry vibration. Dating back to the earliest days of aviation, the campus is now ground zero for digital virtualization.

The foundation for a digital double of the 764-acre campus was developed over three decades as technologists built a GIS to better manage operations and maintenance. The detailed map of Langley became the core of the center’s digital twin, which is used to manage most key tasks at the research center—from safety and flood prevention to daily maintenance and sustainability. A testament to the GIS team’s attention to detail: the mapping includes intricate facets of underground utilities. “We surveyed all of our visible features, all of our utilities, all of our roads, and then we backed that up with high-resolution aerial photography,” GIS team leader Brad Ball says in a blog post from GIS software maker ESRI. “We can compare the map to the aerial photo and they align exactly to where things are.”

Takeaways

As trust in digital twins  grows, new applications will emerge. NASA’s mapping began by digitalizing paper floor plans and employing optimization algorithms to determine the facility needs of each department, resulting in a first-of-its-kind space-allocation tool built in 2004. Since then, digital twin tools have taken off.

Learn more
document icon

Digital twins + AI

Digital twins continue transforming industries through smarter simulations and real-time analytics.

Read the article