SD Worx: Transforming finance operations for future growth
Explore SD Worx’s finance journey with SAP
When professional services company SD Worx People Solutions SA sought to reshape its complex finance software landscape to deliver more value to the business, it invested in SAP S/4HANA Cloud Public Edition. SAP cloud ERP solutions enable a single source of financial truth for its Pan-European operations, providing a key foundation for realizing growth ambitions.
| Industry | Region | Company Size | Partner |
| Professional services | Antwerp, Belgium | 8,500 employees | delaware Consulting CV |
invoice lines.
reduction in time for intercompany reconciliations.
system availability.
Manager Financial Systems, SD Worx People Solutions SA
Delivering new efficiencies in finance service levels
A leading provider of HR and payroll solutions with a European focus and global reach, SD Worx People Solutions SA is dedicated to turning HR into a source of value for businesses and the people in them. The company’s people solutions finely calibrate major aspects of the employee journey – from attracting, rewarding, and developing people to paying them. SD Worx sparks success through its four core capabilities of technology, outsourcing, expertise, and data-driven insights.
The company bolstered its solid foundations in Belgium through mergers and acquisitions, expanding the international footprint of SD Worx across Europe in the last five years. With this growth came more complexity from a diverse IT landscape of different accounting applications used by various entities within the group. This made it time-consuming and laborious for the finance team to consolidate accounting activities and deliver accurate intercompany reconciliations.
Intent on moving to a standardized, best-practice operating model, SD Worx sought to position its finance operations for the future. To get there, it needed the right tools to simplify and automate accounting processes, reduce the potential for human error, and enable real-time reporting.
Manager Financial Systems, SD Worx People Solutions SA
Transforming intercompany reconciliations with a single source of truth
To reshape its finance operations to deliver more efficiency, visibility, and value to the business, SD Worx sought a modern solution in the cloud. Evaluating market-leading solutions, SD Worx was impressed by the robust and scalable technology foundation offered by SAP S/4HANA Cloud Public Edition and so seized the opportunity to transform its legacy software landscape with the advanced ERP. It also invested in the SAP Analytics Cloud solution for advanced analytics functionality to analyze external data sources.
Joining forces with delaware Consulting CV to guide the implementation, SD Worx had confidence in the IT firm’s expert understanding of the solutions and commitment to a fit-to-standard approach that meant avoiding customizations wherever possible. In delaware’s capable hands, a decisive pilot and go-live of integrated finance, controlling, procurement, and budgeting modules of SAP S/4HANA Cloud Public Edition in the Netherlands foreshadowed successful rollouts across Europe.
Manager Financial Systems, SD Worx People Solutions SA
Serving more customers without additional headcount
Streamlined finance operations and automated workflows on SAP S/4HANA Cloud Public Edition combined with billing data received from various existing tools now forms the operating model for the company’s many business entities. This allows the team at SD Worx to serve more customers without adding to its headcount. The new model is live in Belgium, the Netherlands, Luxembourg, France, the United Kingdom, Germany, Austria, Switzerland, Denmark, Finland, Norway, and Sweden, as well as in Spain and Italy.
The adoption of a fit-to-standard approach for its implementation of SAP S/4HANA Cloud Public Edition allowed for a smooth and accelerated rollout of the solution across the company’s many businesses using a templated onboarding format. It also allowed the company to decommission legacy applications and deftly avoid the cost and ongoing maintenance challenges of customization.
Thanks to harmonized data and consistent business processes across its group of companies, SD Worx transformed the speed and accuracy of intercompany postings and reconciliations. These critical accounting tasks now take just minutes to complete, compared to days previously. Likewise, with consistent data, SD Worx now has greater visibility across its organization, as well as more powerful forecasting capabilities, and it can more accurately benchmark the performance of its business entities.
By investing in a future-ready business foundation that supports standardization, automation, speed, and precision in its accounting practices across the group, SD Worx eliminated many manual tasks from its finance processes. In doing so, the company helps maximize its accountants’ efficiency, enables greater flexibility during peak workloads or staff absences, and promotes global collaboration and learning. And with the automation of finance processes, SD Worx is now able to handle six million invoice lines every month. The automation of many manual tasks also means SD Worx has been able to reinvest people’s time and capacity into higher-value work.
Exploring innovative business models and opportunities
As SD Worx continues its digital transformation, it can take advantage of a robust financial engine that can support the growth of the company, enable stronger business controls, and lower the cost of IT ownership.
Having streamlined accounting, reporting, and decision-making processes and automated sales workflows, the company is now planning to integrate the lead-to-cash process. It also wants to simplify expense management and is assessing the value of integrating SAP Concur solutions with the advanced ERP.
Opportunities for introducing innovative business models, such as subscription billing, are also a high priority for SD Worx. The company is considering implementing the SAP Billing and Revenue Innovation Management solution to support it on its journey to meet customer expectations for convenience and personalization.
Elsewhere, SD Worx is using SAP Analytics Cloud for budgeting processes. And the SAP CPQ solution is integrated as part of the lead-to-cash process, with plans to integrate SAP CPQ and the SAP Subscription Billing solution.
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Featured partner
delaware Consulting CV is part of a global company that delivers advanced information and communications technology solutions and services for customers undergoing business and digital transformation. An SAP platinum partner with proven experience implementing SAP S/4HANA Cloud Public Edition, it led the deployment adhering to a fit-to-standard approach to minimize customizations and ongoing maintenance requirements.