Improving time to market and enhancing operational efficiency
By enabling its workforce to learn about the most recent industry trends within minutes, The Body Shop is improving time to market and empowering employees to deliver optimal customer consultations.
The company is also using online training to better engage its millennial-centric workforce and increase productivity by providing learning opportunities during quiet periods of their shifts. Through online training, The Body Shop is reducing its carbon footprint by minimising domestic travel.
Keeping employee satisfaction in mind, The Body Shop transformed HR into a strategic role focused on providing actionable insights and leadership direction by effectively monitoring and managing employee performance. Today, The Body Shop is efficiently managing 1,270 employees across 42 cities in Indonesia with SAP SuccessFactors solutions.