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  • Acuiti Media Cloud for SAP S/4HANA
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Acuiti Media Cloud for SAP S/4HANA
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  • Features
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  • Technical Information
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Acuiti Labs Limited

Manage the complete media subscription lifecycle with SAP S/4HANA

Modernize subscription-led media operations with a solution built on SAP Business Technology Platform (SAP BTP) for offer management, renewal orchestration, subscriber self-service, and subscription analytics. It integrates with SAP S/4HANA, SAP Billing and Revenue Innovation Management, and SAP Subscription Billing to streamline media subscription lifecycle management.

By Acuiti Labs Limited

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Benefits

Enable subscription-led growth on SAP S/4HANA

Enable subscription-led business growth by managing offers, renewals, subscriber self-service, and subscription lifecycle processes with a solution built on SAP Business Technology Platform (SAP BTP). Improve operational efficiency, increase subscriber retention, and gain greater visibility across the subscription lifecycle.

Preserve SAP for Media capabilities during SAP S/4HANA transformation

Preserve and extend SAP for Media capabilities while transitioning to SAP S/4HANA with RISE with SAP or GROW with SAP. Continue managing subscription lifecycles, advertising, billing, and media operations without disrupting business processes or customer experiences.

Increase operational efficiency through intelligent automation

Automate renewal orchestration, bulk subscription processing, reminder strategies, and multilingual communications to reduce manual effort and support high-volume subscription operations.

Improve customer retention with subscription analytics and AI-enhanced insights

Utilize subscription analytics and AI-enhanced insights to identify renewal trends, cancellation reasons, and subscriber behavior. Make informed decisions that improve customer retention, optimize renewal strategies, and increase recurring revenue.

Features

Manage subscription offers and promotions

Create and manage subscription offers, promotional campaigns, validity periods, discounts, and pricing policies from a centralized interface with complete governance.

Strategy Setup interface showing renewal rules, scheduling, and communication settings

Orchestrate intelligent renewal journeys

Configure multi-step renewal strategies with automated reminders, multilingual templates, localization rules, promo codes, portal publishing, and scheduled communications.

Renewal Management screen showing subscription renewal offers and pricing

Process subscriptions and renewals at enterprise scale

Create subscriptions and renew contracts in bulk using spreadsheet-based uploads, configurable validation rules, and high-volume processing capabilities. Reduce manual effort and support enterprise-scale subscription processing with a solution built on SAP Business Technology Platform (SAP BTP).

Bulk Processing screen for creating orders and renewals from uploaded files

Gain real-time renewal analytics with embedded AI

Monitor renewal KPIs, cancellations, publication performance, and customer behavior through interactive dashboards with an embedded conversational AI assistant.

Renewal Analytics dashboard showing renewal performance metrics and trends
Application launchpad with modules for order processing, analytics, and renewal management
Renewal Analytics screen with charts, KPIs, and renewal performance data

Plans and pricing

All plans include:

  • Offer and Promotion Management module
  • Renewal Orchestration module
  • Bulk Subscription Processing module
  • Subscription Analytics and AI Insights
  • Media Distribution Integratio
  • Integration with SAP Billing and Revenue Innovation Management and SAP Subscription Billing

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  • Offer and Promotion Management
  • Renewal Orchestration
  • Bulk Subscription Processing
  • Subscription Analytics
  • Media Distribution Integration
  • Integrated with SAP Billing and Revenue Innovation Management & SAP Subscription Billing
  • Includes 1,00,000 customer accounts

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  • Offer and Promotion Management
  • Renewal Orchestration
  • Bulk Subscription Processing
  • Subscription Analytics
  • Media Distribution Integration
  • Integrated with SAP Billing and Revenue Innovation Management and SAP Subscription Billing

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Technical Information

Technical details

Solution type Extensions and Add-ons
Category Revenue Management
Industry Media
Works with
  • SAP S/4HANA Finance for receivables management
  • SAP S/4HANA Cloud Private Edition
  • SAP S/4HANA Cloud Private Edition, enterprise management
  • SAP Business Technology Platform
  • SAP Billing and Revenue Innovation Management
  • SAP S/4HANA Enterprise Management
  • SAP S/4HANA Cloud Public Edition

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Software-as-a-Service solution This product is delivered online as a subscription service.
  • Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
Globalization
  • Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
  • High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.
  • Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction.
  • Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels.
  • Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.

Security and compliance

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Security
  • Encrypted communication channels This product employs encryption to secure all communication channels.
  • Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
  • Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.
  • Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.
Compliance
  • Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.
Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

terms-and-conditions-url

https://www.acuitilabs.com/terms-and-conditions/

technical-name

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is-partner

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support-email

mailto:info@acuitilabs.com

Resources

Acuiti Media Cloud Solution Overview

Download PDF

Acuiti Media Cloud Product Brochure

Download PDF

The Evolution of Subscription Lifecycle Management for Media

Download PDF

Publisher

Acuiti Labs Limited

Acuiti Labs is a specialist SAP Partner focused exclusively on Quote-to-Cash and SAP Billing and Revenue Innovation Management (BRIM) solutions. With over 25 enterprise customers across North America and Europe, a team of more than 400 Q2C professionals, and a 100% successful project track record, we help organizations modernize their revenue management with SAP-certified products, cloud-native solutions, and deep implementation expertise across both SAP S/4HANA Cloud Public Edition and SAP S/4HANA Cloud Private Edition.

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