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Offer a superior HR service delivery experience

SAP SuccessFactors Employee Central Service Center enables employees to contact HR via their preferred channel and empowers HR agents with an integrated knowledge base.
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Ask HR and Employee Self-Services

Find a solution, open a ticket, or contact your HR Service Desk – from anywhere within your SAP SuccessFactors HXM Suite.

HR Service Delivery Analytics

Gain insight into employee interactions, service levels, frequent issues, and the quality of the resolutions provided.

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