Wipro's SmartBiz Bot for Write Off Process (Utilities)
SmartBiz SPA bot - This bot will enable the collection unit of utility businesses to do mass Write Offs by providing an external input file where they can process based on any one of the primary key entities like business partner, contract account, contract or a specific document number.
Overview
Easy automation solution for Utility Industries
Automation of a typical day to day process of the collection’s unit, leading to quicker turnaround times and help agents work better. The bot is targetted at productivity increase for collection team members.
Deploy and use immediately
Configure desktop agents and start using! Simple installation process and get the bot deployed to support big teams in matter of hours and days rather than weeks !
Increase customer satisfaction levels
Reduce turnaround time and increase customer satisfaction levels due to faster and successful process execution. Clear off backlogs at a much faster rate.
Details
Solution type
APIs and Technical Components
Industry
Utilities
Compatibility
Works with
Features
Deploy, Configure & Start Using. Effortlessly !
Deploy desktop agents, configure and get ready to use the bots! Simple, easy to use documentation to help initial setup. Configure desktop agents and start using the bots straightaway.

Streamline Write-Off Processes for Utilities in S/4 HANA / ERP
Users need to upload an excel file with the necessary details required for a write off and the bot will take care of the rest of the processes inside SAP ERP / S/4 HANA .

Streamline Collections & Reduce Complexity
Economical, simple and easy to use. The bot allows the collection wing of the utility company to increase their productivity immensely by reducing the complexity of executing the write off process. Economically priced, the bots only need SPA subscriptions for customers as prerequisite for usage.

Plans and pricing
Base Edition
Bot installation / Setup guides
User manuals and Knowledge transfer on how to use the bots
Bot package
Base package - Bot provided with deployment guides
Knowledge Transfer
Bot Package
- EUR per BOT
Bot installation / Setup guides
User manuals and Knowledge transfer on how to use the bots
Bot package
Base package - Bot provided with deployment guides
Knowledge Transfer
Bot Package
Technical Information
| Solution type | APIs and Technical Components |
| Category | Data and Analytics |
| Industry | Utilities |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode). |
| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Wipro's SmartBiz Bots
Wipro’s SmartBiz Intelligent Bots – Accelerate your day-to-day business process.
SmartBiz Bots
Publisher
Wipro Limited
Wipro Limited is a leading global IT, consulting, and business process services company with over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better, bolder future for our clients by helping adopt the Digital World.
