Get started with SAP Service Cloud
Simplify your path to superior, omnichannel customer service by understanding the features and integration capabilities of SAP Service Cloud.
Set the stage for comprehensive engagement and outstanding customer service through every touchpoint customers have with your brand with expert guidance from SAP Customer Experience services.
Oversee every phase of your project, from planning and implementation to operations, with confidence.
This SAP Learning Journey guides you through the process of integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA.
Find and plan the best training and certification for you and your team using our visual learning journey guides.
Engage with your customers on their terms while understanding their needs better, resolving their issues faster, and gaining their loyalty and trust.
Get the latest insights and advice on SAP Service Cloud from SAP and industry experts. Browse our library of videos or find videos that interest you based on your role.
Help and Support
Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.
View documentation on product onboarding, implementation, extensibility, and more in SAP Help Portal for SAP Service Cloud.
SAP Learning Journeys
Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses tailored to different roles.
SAP Support Portal
Run SAP solutions at peak performance with services, including onboarding resources, embedded teams, remote support, self-services, and innovation strategies.
Subscribe to the SAP Service Cloud newsletter to get the latest news, trends, and release information in your inbox.
Community and Events
SAP Customer Experience Customer Community North America
Join us virtually or live in Atlanta on November 9, 2022, to network with your peers; share best practices; and learn about SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud solutions.
Watch live and on-demand Webcasts
Join our live Webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous Webcasts on demand.
Join your regional customer community
Network with other SAP Service Cloud customers, get insights from product experts, share your knowledge, and attend year-round events.
Meet our online community
Connect with our solution experts, as well as customers and partners, to share information and access key product details on SAP Service Cloud.