Learning journeys
Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses and exams that are tailored to different roles.
Provide great service and earn customer trust
Deliver fast and reliable service experiences that build customer loyalty.
Get started with SAP Service Cloud
Explore the features of SAP Service Cloud as well as SAP Sales Cloud, both part of the SAP Cloud for Customer solution.
Learn more about SAP Service Cloud
Webcasts
Join our live webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous webcasts on demand.
Community and Events
Join your regional customer community
Network with other SAP Service Cloud and SAP Customer Experience solutions customers, get insights from product experts, share your knowledge, and attend year-round events by joining the SAP Customer Experience User Community in your region.
Meet our online community
Connect with our solution experts, as well as customers and partners, to share information and access key product details on SAP Service Cloud.
Product Details
Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.
Road map
Learn about your current options, planned innovations, and future features.
Product documentation
Find documentation on product onboarding, implementation, extensibility, and more in the SAP Service Cloud help portal.
SAP Customer Experience Services
Put your customer experience project on the path to success from day one.
Expert guidance and advice
Rely on experts when creating your own connected customer experience. Reduce time-to-value, transform your front office, and derive maximum value from our solutions – with SAP Customer Experience Services.
CX Works
Access a complete source of field-tested, SAP-verified expertise and carefully curated content with all the information you need to succeed with SAP Customer Experience solutions.