Gain real-time inventory visibility based on a 360-degree view of customer purchase history and demand across all channels using SAP Customer Activity Repository applications bundle, which provides a powerful forecasting engine.
SAP Customer Activity Repository applications bundle
Orchestrate your omnichannel shopping experience
Gain a unified view of customer activity across channels to improve omnichannel
order management and power your planning applications.
Gain actionable business insight on inventory in all fulfilment locations, as well as a view of customer transactional history and demand across channels.
Improve customer service
Enable frictionless omnichannel commerce to provide accurate inventory and price information, as well as relevant personalised offers at all customer touch points.
Reduce inventory and write-offs
Reduce inventory, markdowns, and waste with consistent planning that spans customer-centric assortments to intelligent allocation and product replenishment.
Multichannel sales repository
Promotion management and omnichannel pricing
See how customers are succeeding with SAP
Learn how Foodstuffs North Island Limited is accelerating data-driven decision-making with a single source of real-time sales data.
See how Coop Genossenschaft unified demand forecasting to achieve high-quality promotional forecasts and reduce waste.
Discover how Qdama is reimagining the fresh food supply chain by speeding the process of purchasing, packaging, picking, and delivery.
This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.
Installation and setup
Follow the setup instructions so you can start running your SAP software quickly and confidently.
Optimise configuration of SAP Customer Activity Repository applications bundle with our comprehensive configuration guide.
Find out how you can seamlessly integrate SAP Customer Activity Repository applications bundle with your existing IT landscape.
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Security and compliance
Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data centre.