What is SAP Commerce Cloud?
The SAP Commerce Cloud solution provides a trusted e-commerce platform that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction.
Our industry-tested software is built to help you innovate while optimising profitability and your customers’ experience.
Our industry-tested software is built to help you innovate while optimising profitability and your customers’ experience.
See how customers are succeeding with SAP Commerce Cloud
Discover how ARYZTA provides an efficient
purchasing experience for its online customers, enabling ongoing growth in new
markets.
Hear how Brakes responded to unforeseen circumstances by rapidly adjusting its business model and helping care for those in need.
Find out how Invacare enhanced its online commerce experience with 3D visualisation and powerful product customisation.
Learn how thyssenkrupp Materials Services is enhancing its e-commerce portal to introduce more products and scale sales.
See how Carhartt transformed its e-commerce experience to provide exceptional customer service and capture revenue opportunities.
Read how Carrefour Belgium NV future-proofed its e-commerce business by consolidating onto a single, agile, and scalable platform.
Learn how South Shore grew its direct-to-consumer sales by integrating advanced e-commerce and CX capabilities with an ERP.
Hear how Virgin Megastore regularly adds features to improve the customer experience and expand into new markets smoothly.
SAP Commerce Cloud has constantly allowed us to scale up with our services and it offers a seamless process of scalability.
Gauri Hiremath
Consultant, Experience Commerce
It’s being used specifically within certain silos within the business and is, effectively, the cornerstone of our digital client platform.
Ben Williams
Automation Developer, Admiral Group plc
The SAP Commerce Cloud solution has powerful content management that identifies products, catalogs, and promotions.
Zahit Bogus
Business Intelligence & Database Consultant, EMO A.Ş
It is a great platform for those looking to truly lean into digital and have a platform that can be modeled after their business versus the platform driving their decisions.
Verified User
Program Manager in Professional Services
SAP Customer Experience LIVE
View the visionary keynote and customer sessions from SAP CX LIVE: Exec Connect.
SAP Commerce Cloud is recognised with TrustRadius Awards
The cloud-based commerce solution earns multiple 2022 "Top Rated" and "Best of" awards based on feedback submitted by our customers to TrustRadius.
Webcast: Composable Commerce Debate
Is composable commerce an all-or-nothing proposition? Hear from the experts.
Build a business case for SAP Commerce Cloud
2022 Gartner® Magic Quadrant™ for Digital Commerce*
Discover why Gartner has named SAP a Leader in the Magic Quadrant for Digital Commerce in eight consecutive reports.
B2B e-commerce architecture, people, and processes
Build a successful digital business and learn how headless commerce, open APIs, and other technologies fit into your transformation journey.
2022 Paradigm B2B Combine for Digital Commerce
Learn why SAP Commerce Cloud medaled in 10 of 12 categories in the report and was praised for its ability to support complex business-to-business use cases.
Frequently Asked Questions
SAP Commerce Cloud is our proven commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. You can customise the solution to meet your specific needs and manage even the most complex catalogs, products, and configurations for creating exceptional, hyperpersonalised omnichannel experiences. The solution also comes with powerful and comprehensive B2B commerce capabilities.
SAP Commerce Cloud solutions can help you ease the buying process for your customers with a smooth experience – from search to sales. A combination of intuitive, self-service capabilities and AI-powered merchandising, guided selling, assisted service, and chatbots further aid the buying process and drive more profit at a lower cost of ownership.
SAP Commerce Cloud also simplifies complex commerce and order processes, so you can engage customers more effectively and connect the demand with your supply chain.
Prebuilt integration is based on SAP Integration Suite, which helps connect applications with other SAP and third-party cloud and on-premise applications.
Since SAP Commerce Cloud is based on open APIs, it can be quickly integrated with third-party solutions as well. We offer many prebuilt integrations to third-party solutions through SAP Store.
You can also use serverless microservices to extend the platform through the open-source project “Kyma.”
Yes, SAP Commerce Cloud can enable headless commerce scenarios through its API-first approach and the decoupled JavaScript-based storefront layer, known as project "Spartacus." This enables the creation of exceptional commerce experiences on every channel, device, or location, without requiring updates to the back-end core commerce platform.
Yes, SAP Commerce Cloud provides a fully embedded solution for product, content, and catalogue management.
The SAP Product Content Management solution enables you to consolidate product data and catalogs centrally and publish them in various channels. You can make edits through an intuitive user interface, enhance product content quality with built-in data validation and workflows, bulk-edit and mass-upload product data, and support multilingual catalogs for a global commerce site.
SAP Service Cloud (formerly SAP Hybris Service Cloud) is the advanced CRM solution from SAP for customer service processes. It supports enterprises with products that require aftersales services.