Taking a big bang approach to meet an ambitious go-live strategy
ADB SAFEGATE wanted greater flexibility and the ability to take advantage of more advanced solutions from SAP. It also wanted to extend them with third-party applications using SAP Business Technology Platform (SAP BTP), so it saw immediate value in the RISE with SAP offering.
Calling on the expertise of implementation partner TheValueChain, the company set about planning to adopt RISE with SAP, including SAP S/4HANA Cloud, private edition in a Microsoft Azure cloud environment, with the scope of the project requiring the go-live in 25 countries at the same time. With this aggressive implementation strategy, ADB SAFEGATE also drew assistance from the Private Cloud Customer Center team from the SAP Enterprise Cloud Services organization to support the migration of everything from finance data and processes to human experience management records. In addition, ADB SAFEGATE participated in the customer care program, which shared knowledge from the regional implementation team and provided advice from a project coach on functionality and project plans.
Working as one team, business process owners were assigned to confirm scope across its five lines of business, and a strict schedule of delivery, testing, and training was set up. The company defined four iterative testing periods combined with data migration, with the first user acceptance testing for a specific part of the scope being performed just two months after the project kicked off. This and subsequent dress rehearsals proved to be crucial in quickly identifying and resolving issues.
ADB SAFEGATE also adopted the SAP Cloud ALM solution to manage the application lifecycle. This tool helps support business continuity through proactively detecting upcoming problems, using root-cause analysis to identify the source of disruptions, and providing accelerated problem resolution to minimize downtime.