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Speak with one powerful, international voice through SUGEN

Take your SAP user group membership a step further by joining leaders from multiple user groups worldwide in the SAP user group executive network (SUGEN). With a mission to provide a powerful, international voice, SUGEN unites regional user groups in an open, honest dialogue between members and SAP.

Join SUGEN to drive the market toward excellence, innovation, and success

Mission and Charter Purpose Deliverables

About SUGEN

SUGEN’s mission is to be a powerful, international voice that unites regional SAP user groups in an open, honest dialogue between members and SAP that ultimately drives the market toward excellence, innovation, and success.The charter of SUGEN is to be the global network of SAP user groups that provides a collective view of strategic issues that need to be addressed by SAP.

The purpose of SUGEN is to create and sustain collaborative bodies that foster the sharing of information, expertise, and experience users and SAP cannot find anywhere else by:

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Identifying strategic priorities and acting on programs to advance and apply technology for the greatest gain of the SAP customer community

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Fostering international market views, including customers’ short- and long-term demand drivers, major challenges, and business imperatives

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Guiding and inspiring SAP in delivering worldwide, aligned support for the mutual benefit of SAP User Groups and SAP

As the collective voice of SAP User Groups, SUGEN provides SAP with a consolidated view on influence priorities. These can vary from case to case on SAP products, services, or anything else from the SAP ecosystem. If applicable, charters are founded to build a task force of SAP User Group members and SAP employees working on a particular topic for a certain period of time.

In addition, SUGEN provides a method for communication among SAP User Groups and SAP. New and urgent topics from both sides can be addressed in an open dialog, assuring a proper documentation of priorities.

Furthermore, SAP User Groups that are members of SUGEN share best practices with each other and SAP. These best practices can focus on the organization of the groups and different programs that are executed.

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