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SAP Product Policies

SAP HANA Enterprise Cloud (HEC), SAP S/4HANA, and ERP Cloud Services Documentation

Welcome to the SAP HANA Enterprise Cloud (HEC) Services and SAP S/4HANA Cloud Documentation site, where you can find the various Roles and Responsibilities documents and Service Description Documentation for SAP’s HEC and SAP S/4HANA Cloud offerings. Where a service specification is not found on this site, please check the Cloud Service Specifications page. 

All Documentation is provided in PDF format only. Prior versions of Documentation, if applicable, are not displayed on this site but can be made available upon request. Please contact your SAP Sales Executive directly to request prior versions.

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