SAP Services and Support
Discover success plans and services that deliver the results your business needs to be future-ready.
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Orchestrating your success
SAP Services and Support offerings empower you to adopt the latest innovations and achieve your most complex transformations while maintaining business continuity along the way.
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In a world of nonstop change, our portfolio helps your business move securely with speed and agility, enabling you to cut through complexity, deliver a simpler and more powerful experience, and adapt faster while driving measurable results.
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Guidance towards your every goal
Unearth new opportunities to innovate and drive real-world, measurable outcomes with proactive guidance for your business strategy and technology landscape.
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Continuous engagement
Elevate your capabilities with in-depth content and learning, and access SAP expertise when you need it through a lasting partnership that thrives beyond go live.
Choose the success plan that fits your needs
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Foundational Success Plan
This plan is centered around SAP Enterprise Support and is expanded with onboarding and technical cloud operations. It’s included with every SAP cloud solution.
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Advanced Success Plan
This plan offers proactive guidance supported by experts and AI as you deploy solutions and adopt new innovations. It builds on the Foundational Success Plan.
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Max Success Plan
This plan enables a large and complex business transformation through a strategic partnership that provides end-to-end guidance from dedicated experts. It’s inclusive of the Advanced Success Plan.
Compare the success plans
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More service offerings
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Professional services
Address project-based needs with fixed-scope engagements at pivotal moments throughout your SAP adoption journey with expert knowledge, direction, and hands-on assistance.
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Development services
Development services deliver tailored AI solutions, SAP Business Suite extensions and enhancements, and new applications designed to meet your unique requirements and built to SAP standards.
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Application management
Get expert cloud application management with predictable outcomes—freeing your team to focus on your business and transformation.
Customer stories
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Driving dairy operations with Advanced Success Plan
See how Agropur, Canada’s largest dairy cooperative, accelerates business adoption and improves North American operations.
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Powering global growth with success plans
See how VINCI Energies sustains security, performance, and innovation across more than 2,200 decentralized business units worldwide.
Joule now integrated for faster support in SAP for Me
Get simplified AI support with Joule in SAP for Me helping you answer questions faster through personalized guidance, intelligent self-service, and accelerated task execution.
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Resources
SUBSCRIBE
Innovation and transformation newsletter
Get the latest news to support your ongoing adoption success with the latest services and support-related news.
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SUPPORT
SAP Support Portal
Manage your SAP products, get support, access documentation, and more.
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COMMUNITY
SAP Community
Connect and engage with our community to get answers, discuss best practices, and continually learn more about SAP solutions.
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Frequently asked questions
We’ve evolved the SAP Services and Support portfolio to deliver a simpler, more powerful experience that meets your individual needs while driving measurable results.
Whether you are a new or existing SAP customer, you expect choice, clarity, and simplicity, backed by a consistent experience across your SAP journey. And you can expect predictable costs and reliable ROI—not only at go-live, but throughout your entire innovation journey with SAP.
With our success plans, you can expect a stronger, tiered engagement model. Designed for transparency, speed, and flexibility, the plans make adopting SAP solutions—and continuously innovating with them—easier than ever.