Business Applications

New solutions and enhancements to line-of-business applications bring the power of AI to business users and improve operational efficiency.

Finance

Finance professionals gain new Joule Agents to support compliance and more robust decision-making, enabling them to focus on strategic growth. Read the executive finance blog for further details.

New Joule Agents Automate Core Finance Functions

SAP is introducing two new Joule Agents that will help automate specific, time-consuming tasks within finance departments. They will enable professionals to focus on strategic analysis by facilitating faster, more informed decisions, increasing financial resilience, and allowing employees to concentrate on more strategic work.

• Cash Management Agent: Analyses daily bank statements and acts to automate reconciliation tasks, identify potential cash shortfalls and surpluses, and suggest optimisations. SAP research using customer data estimates that this agent can help save finance professionals up to 70 per cent of the time spent on manual reconciliation. General availability is planned for Q1 2026.
• International Trade Classification Agent: Assesses product characteristics and trade regulations and acts to classify goods for international shipping, recommending customs tariff numbers and commodity codes. This agent will help ensure compliance with global trade regulations and reduce the risk of manual errors with robust governance and a clear, audit-ready decision-making process. A beta version will be available in December 2025 and the solution is expected to be generally available in 2026.

These Joule Agents will help improve user experience, enhance compliance, and move towards automating routine finance processes. Building on the Joule Agents for finance released at the SAP Sapphire event in 2025 (including the Accounting Accruals Agent), these latest announcements demonstrate SAP's commitment to delivering AI innovation to the office of the CFO.

Spend Management

New AI capabilities and Joule Agents support procurement and spend management to drive savings, compliance, and efficiency. Read the executive spend management blog for more details.

New AI Capabilities Added to SAP Ariba Solutions for Source-to-Pay

SAP is launching the next generation of its SAP Ariba solutions for source-to-pay. New capabilities will help procurement professionals improve cost savings, ensure compliance, and build supply chain resilience by automating and supporting key processes such as purchasing, sourcing, supplier management, contracts, and invoicing. SAP Ariba solutions are now built on SAP Business Technology Platform (SAP BTP), making it easier to integrate them with SAP Business Suite, the SAP ERP application, and third-party ERP systems using open APIs.

The forthcoming release introduces several key capabilities:

• A new, simplified user experience through a central SAP Ariba launchpad will provide clear navigation, tasks to be completed, and insights.
• Artificial intelligence is integrated directly into workflows to assist with tasks such as contract analysis, sourcing event creation, bid analysis, and the generation of supplier summaries.
• Automated sourcing by aggregating demand and analysing bids in complex scenarios will become simpler with embedded AI capabilities.
• Supplier management will be updated to include enhanced 360-degree supplier profiles, performance evaluations, and AI-based risk analysis to help manage partnerships. Contract management will be more deeply integrated with Icertis Contract Intelligence, adding native contract authoring tools. A new central intake management feature will serve as a single starting point for all spending requests, from simple goods to complex sourcing events.

These updates will be generally available in February 2026, with incremental updates throughout the year.

New Skills-Based Hiring Feature for SAP Fieldglass

SAP announced new AI enhancements to the SAP Fieldglass portfolio that make it easier to match potential contractors with available positions by automatically analysing role descriptions to determine the skills required for each position. SAP estimates that this can reduce the time taken to source potential candidates by up to 50 per cent, enabling teams to focus on strategic tasks, including skills-based recruitment, and reducing unconscious bias. The new capability works in conjunction with existing AI features in the portfolio — including CV analysis and job description creation — to provide a faster, more cohesive and efficient recruitment process.

This feature is now generally available.

New Joule Agent and Generative AI Capabilities Simplify Key Procurement Processes in SAP Ariba

SAP continues to incorporate agentic and generative AI capabilities across its source-to-pay solutions, helping customers optimise productivity and decision-making at scale — an approach aligned with market trends. A recent Economist Impact study, sponsored by SAP, found that procurement professionals are embracing AI, with 89 per cent of respondents expressing confidence in their ability to leverage AI for efficiency and productivity gains.

SAP has introduced a new Joule Agent for bid analysis that can automatically compare supplier bid data, including total cost — taking into account unit prices, shipping, and payment terms. This tool will highlight trade-offs and insights often missed during manual processes, giving procurement teams immediate access to critical information.

General availability for the Bid Analysis Agent is scheduled for release in Q1 2026.

SAP has also added three AI features to its SAP Ariba Procurement portfolio:

• AI supplier response summary: Joule, SAP’s AI copilot, will help review, analyse, and summarise supplier responses to questionnaires. Consolidating information in one place will help procurement specialists make more informed decisions regarding category management, sourcing, and contracting. This feature will be generally available in Q1 2026.
• Joule for simplified invoice creation: Joule will help employees outside accounts payable to easily submit invoices from SAP Cloud ERP solutions for processing with minimal input. Integrating Joule-driven invoice creation and the procure-to-pay process will speed up invoice processing and supplier payments. This feature will be generally available in Q4 2025.
• Intelligent contracting: Joule will automatically extract key information, generate summaries, and search historical contracts for discrepancies and compliance issues. The new feature will help reduce manual effort and contract review time, and support contract negotiations. This feature will be generally available in Q4 2025.

SAP Concur Launches Next Wave of AI Innovation for Travel and Expenses

SAP announced new AI capabilities that will make it quicker and easier for SAP Concur solution users to book budget- and policy-compliant business trips and submit accurate, complete expense reports. These advancements will streamline time-consuming processes, minimise manual effort, and enhance financial safeguards against expense fraud.

The Receipt Analysis Agent, a newly embedded Joule Agent in ExpenseIt (an AI-enabled solution in Concur Expense that creates expense entries from pictures of receipts), will go beyond basic receipt scanning by identifying and automatically completing missing information. This agent will transform expense workflows by utilising multiple tools — including maps, supplier databases, web searches, and trip itineraries from the Concur Travel solution — to fill critical gaps in expense entries, determine appropriate expense types, and verify supplier details, even for previously unknown suppliers. Most importantly, the Receipt Analysis Agent will provide accurate results immediately without the need for iterative learning.

General availability of these features is expected in Q4 2025.

SAP Concur is also introducing new capabilities that will help identify potentially fraudulent receipts created by generative AI and streamline budget estimation for business travel:

• AI-generated receipt checker: Verify, the automated expense-audit service from SAP Concur, now inspects receipt images, including metadata, to identify receipts likely created by AI or online generators, and flags them for review. This new capability helps auditors safeguard against fraudulent expenses. The service is currently generally available.
• Pre-spend planner: Generative AI will help users more easily estimate budget requirements based on their travel plans and company policies, such as daily allowances and airfare class restrictions. The new tool will also keep travellers informed about relevant travel advisories, including airport strikes and natural disasters, helping to ensure they are well-prepared for their journey. It will also make sharing travel cost estimates with managers easier. General availability is planned for early 2026 and Concur Expense customers can take advantage of the pre-spend planner at no additional cost. It will be available to Concur Travel customers later in the first half of 2026.

SAP Concur and Uber for Business Simplify Ride and Meal Expense Reporting

Integration for Uber for Business and Concur Expense has been updated to further automate how journey and meal expenses are processed. The system now automatically sends ride and meal receipts to Concur Expense, extracts relevant details, and improves expense matching. New features include automatic itemisation of taxes and fees, automatic inclusion of tips in original receipts, and automatic routing to the correct expense categories, such as journeys and meals. The result is cleaner data, fewer manual corrections, and faster reimbursements, benefiting both travel managers and travellers. This update also provides greater visibility for executives and business users, helping them manage travel expenditure while remaining compliant.

This update is generally available.

SAP Concur and Amex GBT Announce Strategic Alliance for a New Era of Business Travel and Expenses

SAP Concur is announcing a strategic alliance with American Express Global Business Travel (Amex GBT) and launching Complete by SAP Concur and Amex GBT. This jointly developed solution will combine booking, servicing, payments and expenses into a single experience with AI at its core. Complete will benefit from each entity’s technology and business travel expertise. Complete customers will also have access to Amex GBT’s unrivalled marketplace, software and services via Complete, offering greater incentives and cost savings.

Later this month, it is expected that mutual customers will have access to Complete, with additional features to follow in the coming months. Future co-innovations will continue to be introduced in core areas including content availability and display, travel manager capabilities, utilising AI to create a new booking experience, manage travel disruptions and provide programme insights.

Supply Chain Management

New intelligent orchestration and Joule Agents will empower supply chains to predict, prevent, and respond to disruptions, connecting global networks with real-time insights and embedded AI. Read the executive supply chain management blog for further details.

SAP Announced Supply Chain Orchestration to Predict and Prevent Disruptions

SAP introduces SAP Supply Chain Orchestration, a new solution designed to empower customers with a single synchronised supply chain system that will help enhance risk detection, deliver actionable insights, and enable coordinated responses across supply chains. An intelligent impact analysis capability will help manage upstream supply chain risks and disruptions, and both external and internal supply chain signals will be contextualised into prioritised actions. The solution will also provide multi-tier supply chain insights that extend beyond traditional boundaries.

Built on SAP Business Technology Platform (SAP BTP), SAP Supply Chain Orchestration can leverage data from SAP Business Network and the SAP Business Data Cloud solution — expanding insights across every tier of the supply chain.

A significant part of this new offering, SAP Business Network will help identify potential exposures in supply chains, contextualise risks, and provide notifications about which suppliers, materials, or orders could be affected. AI-native decision-making will trigger appropriate actions across all supply chain domains — such as planning, logistics, procurement, and manufacturing — to resolve or mitigate identified disruptions. An analysis conducted after the event will help enhance risk and compliance management intelligence for future disruptions.

By centrally managing the moving parts of a supply chain across people, processes, systems, and partners, organisations can help ensure that goods, information, and finances flow smoothly from suppliers to customers, while also increasing visibility, driving efficiency and compliance, and enhancing customer satisfaction.

General availability is planned for the first half of 2026.

SAP Reimagines Supply Chain Planning with Advanced AI and Unified Scenario Simulations

SAP is introducing a comprehensive set of new AI-driven capabilities in the SAP Integrated Business Planning (SAP IBP) solution that will enhance planning, decision-making, and the ability to act swiftly across supply chains.

The new capabilities include:

• Harmonised planning area: Supports time-series and order-based planning, enabling users to move smoothly between strategic, tactical, and operational horizons, and supports telescopic planning.
• Configurable planner workspace: Centralises analysis and decision-making, allowing users and decision-makers to monitor performance, simulate scenarios, and take action.
• Harmonised scenario simulations: Provides enhanced smart scenarios across time-series and order-based planning, supported by SAP’s AI copilot, Joule and new scenario comparisons.
• Embedded AI capabilities: Uses machine learning-assisted forecasting and inventory management to enhance planning processes and improve accuracy daily, weekly, and monthly.
• Joule integration: Provides contextual assistance and natural-language navigation, allowing planners to ask questions and receive instant, actionable insights from forecasts, supply plans, or multi-echelon stock.
• Post-planning intelligence: Monitors performance against key performance indicators (KPIs) and identifies deviations early, helping to close the loop between planning and execution.
• Characteristic-based planning: Includes powerful, high-fidelity supply planning, which assigns attributes that optimise stock and capacity matching, reducing master data complexity while maintaining compliance.

This significant evolution of SAP IBP introduces intelligent automation, streamlined planning and decision-making processes, a harmonised data model, and a unified, intuitive interface designed for modern planners. Intelligent automation of job scheduling and inventory optimisation frees planners to focus on strategic decisions. The integrated solution also enhances collaboration across business networks, connecting partners, suppliers, and customers in real time.

AI capabilities are currently in beta mode and scheduled for general availability in Q2 2026. All other enhancements are now generally available.

New Joule Agents Automate Key Supply Chain Management Tasks and Accelerate Decision-Making

SAP introduces three new Joule Agents for supply chain management, designed to automate critical, time-consuming tasks and empower teams to focus on strategic decision-making. These agents will embed AI-native automation into production planning, change management, and supplier onboarding workflows, reducing manual effort, minimising errors, and boosting operational efficiency.

• Production Planning and Operations Agent: Available in SAP Cloud ERP solutions, this agent will support production planners and supervisors by automating prerequisite checks for releasing production orders (including material, capacity, and scheduling availability), recommending workarounds, and releasing production orders when ready. The agent will validate and release orders when conditions are met, accelerating production start times and shortening order-to-delivery cycles. It will also help reduce operational costs by eliminating manual validations and preventing costly rework, while improving planners’ productivity and satisfaction through streamlined workflows. General availability is planned for Q1 2026.
• Change Record Management Agent: Available in the SAP Cloud ERP solutions, this agent will support product managers and product engineers by reasoning over problem reports, change requests, and change notices, and acting to recommend next steps and initiate the change process. This will enable faster and more confident decision-making across engineering and manufacturing teams, improve governance and traceability, and reduce delays caused by fragmented change data. General availability is planned for Q2 2026.
• Supplier Onboarding Agent: Offered as part of SAP Business Network, this agent will help streamline how buyers bring suppliers onto the network by reasoning over supplier details and acting to orchestrate invitations, monitor supplier progress, and handle escalations. It will make supplier onboarding faster, simpler, and more scalable by automating data validation, compliance checks, and other routine administrative tasks. This will enable procurement teams to focus on strategic sourcing and supplier development. General availability is planned for Q2 2026.

New SAP Logistics Management Solution Helps Regional Warehouses Automate and Connect to Global Distribution Networks

SAP Logistics Management is a new cloud-native solution designed to complement the operations of large distribution centres with capabilities to support smaller, local and regional warehouses. This will help companies establish multi-tier distribution networks to strengthen resilience and increase delivery speed.

Now companies can use a single platform to manage stock, shipments, and freight collaboration with carriers. The solution will help logistics teams replace fragmented processes with coordinated execution and proactive shipment management through the integration of warehouse and transport management, with built-in carrier collaboration capabilities from SAP Business Network for Logistics.

Unlike standalone logistics tools, SAP Logistics Management will connect directly to SAP Cloud ERP Private solutions, extending ERP capabilities to satellite operations without costly customisations. The solution will also use the Joule copilot to guide operational decisions and trigger actions.

By replacing manual tools with intelligent automation and providing real-time visibility, the solution is expected to enhance delivery performance and operational efficiency.

General availability is planned for Q1 2026.

SAP Business Network Enhanced with Integrated AI, Suite Integration, and Supplier Discovery

SAP announced significant innovations that enhance SAP Business Network with intelligence, reach, and usability. These updates provide embedded AI, seamless integration with SAP Business Suite, and ERP-native supplier discovery.

SAP Business Network Now Available on SAP Business Technology Platform

SAP Business Network now runs on SAP Business Technology Platform (SAP BTP), providing customers with a technical foundation that enables faster speeds, easier integration, collaboration at scale, and continuous innovation. This will enhance customers’ existing investment in SAP Business Network, adding value without disruption.

Operating on SAP BTP offers the following functional benefits:

• Scalability: Customers can maintain speed while adding the scalability required to support increased trading partner volumes and go-lives for new regions, without any reduction in performance.
• System-agnostic SAP Business Network: SAP and third-party systems can connect more easily so customers can begin operating quickly across different IT landscapes.
• A single global directory of trading partners: A unified global directory with guided onboarding enables partners to be activated at scale, allowing customers to operate confidently across regions with consistent safeguards and regional data controls.
• Customisation: The SAP Build solution and its open APIs help users quickly customise workflows. The consistent SAP Fiori user experience minimises clicks and reduces training time.
• Joule integration: SAP’s AI copilot, Joule, will enable analytics and automation across multi-tier networks and flexible account models, turning real-time signals into earlier insights and swifter approvals.

SAP Business Network on SAP BTP is now generally available, except for Joule integration, which will be generally available in January 2026.

Network Centricity for Supply Chain Management

SAP is also providing deeper network collaboration that supports end-to-end value streams across SAP Business Network and SAP Cloud ERP, SAP Ariba and SAP Fieldglass solutions, and the SAP Transportation Management application. This will synchronise fragmented workflows across services, procurement, logistics, and asset maintenance — enabling faster dispute resolution, emissions tracking, and AI-assisted navigation within the system.

These enhancements will benefit a variety of business users. Procurement teams can manage services across categories with fewer manual steps. Logistics teams can resolve freight disputes more efficiently, and sustainability leaders can generate audit-ready Scope 3 emissions reports. Maintenance technicians can use natural language capabilities in Joule to locate equipment and work orders quickly.

Joule is now available in SAP Business Network for Logistics and SAP Business Network for Asset Management, introducing embedded emissions tracking and dispute resolution directly into the network experience.

General availability for these enhancements and features is planned for the end of 2025.

Searchable Supplier Profiles in SAP Cloud ERP

Users of SAP Cloud ERP solutions will be able to search SAP Business Network for Suppliers by company name, goods, or services — directly from their ERP interface. This will eliminate the need to switch systems or manually onboard suppliers, enabling procurement professionals to discover and engage new suppliers more quickly.

Suppliers with active accounts will benefit from increased visibility, whilst buyers can enjoy a streamlined experience with no activation costs. The capability will prioritise verified profiles in search results and integrate the purchasing process within ERP workflows.

General availability is planned for Q4 2025.

Intelligent Services Help Modernise and Optimise Supply Chain Operations

SAP announced new support to help customers modernise and optimise their supply chains with intelligent, cloud-based services that combine master data management and inventory optimisation enabled by AI. These applications — delivered as consulting solutions on SAP Cloud ERP and SAP Business Technology Platform (SAP BTP) — enable technical users, supply chain teams, and production planners to improve planning accuracy, reduce costs, and accelerate clean core adoption across SAP and third-party systems.

New Consultancy Solutions for SAP Cloud ERP Private

The new consulting solutions offer built-in use cases for supply chain management customers using SAP Cloud ERP Private and leveraging SAP BTP. These solutions help reduce implementation effort and enable a quicker time to value. With a multi-system view of material requirements planning (MRP) — covering master and transactional data, actual stock, and global safety stock visibility — these services provide supply chain leaders with insights to act with confidence.

Updates to the MRP monitor tool in the form of AI-generated alerts and rule-based automation proactively identify and resolve data issues, improving master data quality and streamlining operations.

Customers have been shown to benefit from stock reduction at the same service level. Other benefits include reduced waste, increased forecast accuracy, and a lower total cost of ownership.

These consulting solutions are generally available now.

Human Capital Management

Innovations in human capital management assist HR professionals in attracting, developing, and retaining top talent, including new Joule Agents, a workforce knowledge network, and data-driven insights. Read the executive human capital management blog for further details.

New Joule Agents in SAP SuccessFactors Help Boost Productivity for Human Resources Processes

SAP introduces four new Joule Agents to SAP SuccessFactors solutions designed to make core HR processes more efficient and personalised:

• Career and Talent Development Agent: Automates the succession planning process and helps managers identify and develop future leaders within their organisations. The agent reasons about success plans and acts to prompt managers for updates, recommend successors, and generate personalised development plans for future leaders.
• HR Service Agent: Serves as a direct point of contact for employees and reduces the time HR staff spend responding to routine enquiries. The agent considers employee questions and company policies and acts to provide immediate answers or raise a ticket in the SAP SuccessFactors Enterprise Service Management solution. It reduces the time employees spend on HR policy enquiries and helps increase organisational productivity, reduce support costs, and improve the employee experience.
• People Intelligence Agent: Connects the People Intelligence application in the SAP Business Data Cloud solution with Joule capabilities and SAP SuccessFactors to enable managers and HR teams to ask questions in their own words and receive intuitive, accessible workforce analytics. The agent analyses people data to identify trends, uncover problems, and takes action to recommend tailored measures to address organisational issues such as employee retention, remuneration, and skills distribution.
• Payroll Agent: Helps employees to better understand their pay by combining payslip details with time data, enabling intelligent “explain pay” scenarios (such as highlighting unexpected overtime), and suggesting follow-up actions. For administrators, it enhances payroll accuracy by detecting and correcting pre-payroll issues before processing. The agent analyses payroll and time data to provide clear explanations, proactive alerts, and guided resolutions, reducing errors while enhancing both employee trust and administrator confidence.

Building on the launch of the first Joule Agent in SAP SuccessFactors (the Performance and Goals Agent, generally available in November 2025), these new agents advance SAP’s vision for agentic AI by enhancing productivity, agility, and decision-making across organisations.

General availability is expected in May 2026.

Joule Utilises New Workforce Knowledge Network for Industry Expertise and Best Practices

SAP announced a first-of-its-kind workforce knowledge network, an ecosystem of external content providers that will integrate broader business data context, the latest HR research, and relevant HR best practices into Joule.

Content from leading human capital management (HCM) industry experts from G-P (Globalisation Partners) and The Josh Bersin Company will flow directly into Joule. With these integrations, Joule can ingest third-party content and interact with various agents, providing employees with guidance grounded in real-world insights and trusted research. For example, HR leaders can access G-P Gia, an HR agent developed by G-P, directly within Joule, providing access to expert global employment guidance.  Additionally, HR professionals can ask Joule for information about topics such as “best practices for recruiting engineers in a high-cost location.” Joule can provide insights supported by extensive research from Galileo, an HR-specific AI agent developed by The Josh Bersin Company.

The workforce knowledge network will help reduce information gaps for executives, managers, and employees by offering them resources on a variety of topics related to their work, helping to inform their daily tasks and decisions.

General availability is planned for the first half of 2026.

Integrating Time Tracking Data from SAP SuccessFactors into Joule Helps Employees Better Understand Their Pay

SAP announced enhancements to its “explain pay” feature in Joule by integrating data from the SAP SuccessFactors Time Tracking solution. This update will enable employees to receive instant, easy-to-understand answers to questions regarding pay changes. With the integration of time tracking data, Joule can provide more accurate, context-specific pay explanations to employees by linking pay changes to time entries such as hours worked, absences, or overtime.

Additionally, the explain pay feature will provide expanded geographic support to employees in Germany and Mexico in the H2 2025 release in November, with future expansions to Brazil and the Netherlands to follow.

This enhancement will improve the employee experience, making it easier, quicker, and more transparent for workers to understand their pay while also fostering organisational trust. SAP estimates that this update could potentially reduce payroll-related help desk tickets by up to 50 per cent, which significantly lessens administrative burden and frees up time for more strategic tasks.

General availability is planned for Q2 2026.

New People Intelligence Capabilities in SAP Business Data Cloud

SAP announced several new capabilities for People Intelligence in SAP Business Data Cloud that will help organisations break down data silos, harmonising their HR and business data.

New prebuilt insights are now available for recruitment, learning, succession, career development planning, and performance and goals management. These updates provide HR and business leaders with AI-driven, actionable insights in People Intelligence to address critical workforce questions throughout the employee lifecycle. For example, they help determine whether successors have been identified for key positions, track the progress of employee development goals, ensure goals are aligned with business strategy, and assess whether high performers are being adequately rewarded.

All prebuilt insights are generally available.

SAP plans to add more capabilities to People Intelligence that will provide insights on use cases including rewards and recognition, benefits, time management, and induction. These further enhancements are expected to be generally available by May 2026.

Initial capabilities announced at SAP Sapphire in 2025 for the People Intelligence application in SAP Business Data Cloud are now generally available.

New Workforce Management Capabilities Help Optimise Shift Scheduling and Simplify Global Compliance

SAP introduces two enhancements designed to modernise shift scheduling and time-off processes, empowering organisations to streamline operations and minimise compliance challenges.

• New SAP SuccessFactors Workforce Scheduling: This solution will assist shift planners and supervisors in manufacturing and production industries to create smarter schedules by matching staffing levels with real-time business demand and required skills. The new solution will analyse demand signals, staff capabilities, and labour rules to propose optimised rotas for shifts. SAP SuccessFactors Workforce Scheduling will reduce the administrative burden on managers by creating rotas that match the right people with the right skills for each shift — helping to prevent costly overstaffing and understaffing while supporting compliance. SAP SuccessFactors Workforce Scheduling will be available for early adopters in January 2026. General availability is planned for Q2 2026.
• Enhanced holiday capabilities: The SAP SuccessFactors Employee Central solution will address country-specific compliance and support for complex leave regulations. For example, a new update for the Family and Medical Leave Act (FMLA) makes it easier for organisations in the United States to smoothly connect with FMLA service providers to automate leave deductions and share inbound data, such as case IDs and dates, for more accurate leave management. This update will enable HR teams to automatically enforce local absence regulations and reduce compliance risks, whilst providing employees and managers with clear, location-specific guidance on absence and leave requests. Enhanced leave capabilities in SAP SuccessFactors Employee Central will be generally available in November 2025.

With localisation support in more than 100 countries, SAP SuccessFactors Employee Central provides a strong foundation for global HR. These updates build on that reach, helping customers manage timetables and absences efficiently while supporting compliance across diverse regions.

CRM and Customer Experience

Newly unified engagement platforms and Joule Agents benefit customers and businesses with personalised, connected experiences — building loyalty and accelerating sales through actionable insights and automation. Read the executive customer experience blog for more details.

SAP Engagement Cloud Unifies Personalised, AI-Driven Engagement Across the Enterprise

SAP announced SAP Engagement Cloud, a solution offering a unified system of engagement designed to help organisations use data for AI-driven segments, triggers, and campaigns that can improve customer loyalty, strengthen stakeholder relationships, and accelerate business outcomes. Working with SAP Business Data Cloud, it will enable companies to orchestrate secure, real-time engagement across every channel and stage of the lifecycle to deliver consistent, personalised experiences at enterprise scale.

With SAP Engagement Cloud, organisations can transform enterprise data into actionable insights that marketing, commerce, sales, and service teams can use immediately to improve their customer engagement approach. With the Joule copilot and embedded AI, businesses can accelerate campaign execution, automate decisions, and scale personalisation to a large customer base — ensuring interactions are consistent, connected, and meaningful. AI-driven insights can show which messages and channels generate the most engagement, enabling the team to apply these learnings across the business.

By uniting customer data with operational data, the solution will help ensure every engagement is rooted in the same information that drives finance, logistics, and supply chain — making interactions more accurate, contextual, and connected to core business processes.

SAP Engagement Cloud includes an API-first architecture, enabling partners, IT teams, and software vendors to extend capabilities and integrate with existing systems more easily. This will help organisations innovate more quickly, streamline workflows, and maximise the value from their existing technology investments. The new system also features enterprise-grade data security and global compliance that will provide a trusted foundation.

By replacing disconnected systems and outdated engagement models that can erode trust and limit growth, SAP Engagement Cloud turns engagement into a strategic advantage — uniting data with AI to deliver smarter, connected experiences across the SAP ecosystem.

The solution will be generally available in February 2026.

SAP Customer Loyalty Management Links Loyalty to Business Outcomes

SAP introduces SAP Customer Loyalty Management, a solution that will help organisations foster customer loyalty, resulting in the development of long-term relationships that lead to business growth. The solution will capture customer data and loyalty engagement in a cloud-based wallet that serves as a “loyalty profile” for analysis. These profiles will help loyalty programme architects understand individual customer motivations and enhance segmentation and targeted marketing processes.

Additionally, the solution will support multiple loyalty models — including points-based programmes, segmented offers, personalised rewards, and engagement incentives — through a unified interface. This flexibility will enable teams to manage partner-coalition programmes and tailor rewards for specific customer segments. With a single loyalty system, organisations can design promotions more efficiently, driving more personalised and competitive offers, resulting in deeper, long-lasting customer engagement.

Integration with SAP Cloud ERP Private solutions and SAP Business Suite will provide visibility into loyalty-related financial metrics, helping to guide future investments in effective loyalty programmes.

Marketing teams can track promotion performance, redemption rates, and redemption liabilities. This integration will support the measurement and scaling of loyalty strategies within existing enterprise systems.

General availability is planned for November 2025.

New Joule Agent for SAP Customer Experience to Automate Customer Support

SAP introduces Digital Service Agent, designed to streamline service operations within its customer experience (CX) applications. The agent integrates directly with existing SAP workflows, enabling rapid adoption and immediate impact.

• Digital Service Agent: Delivers intelligent, conversational customer support by reasoning through complex queries and taking action to provide accurate responses based on customer context, history, and relevant data within an organisation’s knowledge base. The agent provides round-the-clock personalised, multilingual assistance using natural language processing, and can escalate issues to human agents when necessary. It also integrates with existing business portals and e-commerce platforms through flexible APIs and uses machine learning to continuously improve its response quality. Digital Service Agent is now generally available.

Additionally, the Catalogue Optimisation Agent is now available in beta, further expanding the SAP Customer Experience portfolio of AI agents with advanced catalogue automation capabilities

WalkMe Solution Integration Accelerates Customer Experience Adoption to Maximise SAP ROI

SAP announced that WalkMe solutions are now integrated into SAP Customer Experience (SAP CX) solutions, helping to address the gap between software investment and user adoption. This integration will provide real-time, role-based guidance and automation within the SAP Sales Cloud, SAP Service Cloud, and SAP Commerce Cloud solutions, enabling teams to use their SAP CX solutions more effectively from the outset.

WalkMe solutions will overlay SAP Customer Experience interfaces without requiring system changes or IT involvement. Customer experience teams can independently create and update guidance flows using no-code tools, which support faster onboarding, reduce support requests, and improve data accuracy.

In practical terms, users can receive step-by-step guidance tailored to their roles — such as sales representatives navigating quoting processes, service agents resolving tickets, or merchandisers launching promotions. These integrated workflows will help users to complete tasks efficiently and accurately.

WalkMe Premium for SAP CX solutions will also offer analytics that help CX leaders identify where users encounter difficulties and where automation can improve outcomes. These insights will support the ongoing optimisation of user adoption strategies.

The embedded version of this WalkMe solution is available at no cost, offering a limited, trial-like experience within SAP CX solutions to help customers explore core capabilities before upgrading to the full, customisable WalkMe Premium solution. Leaders can benefit from a clearer picture of ROI, reduced transformation risk, and faster achievement of strategic business objectives, helping to ensure that the organisation’s technology investment is maximised to its fullest potential.

General availability is expected in Q4 2025.

Revenue Intelligence in SAP Business Data Cloud Empowers Sales Teams with Actionable Insights

Revenue intelligence is an intelligent application designed to provide sales leaders with a clear, real-time view of their sales pipeline and customer health. Built on SAP Business Data Cloud and integrated with SAP Business Suite, it will provide actionable insights and recommendations that go beyond traditional KPIs — helping teams manage risk, identify growth opportunities, and drive deal closure.

General availability of revenue intelligence is expected in Q2 2026.

Cloud ERP and Industries

Innovation accelerates with enhancements to SAP Cloud ERP solutions, streamlined data migration tools, and new industry-specific solutions.

SAP Launches Dedicated Cloud ERP Testing, Demonstration, and Development Environment for Partners

SAP introduces the cloud test, demonstration, and development for SAP Cloud ERP Private, discovery package, a new service that provides partners with a dedicated environment to test, demonstrate, and build extensions for SAP Cloud ERP Private. The offering comes with pre-integrated AI features, such as Joule capabilities, and helps ensure smooth connectivity and simplified integration with SAP Business Technology Platform.

Previously, SAP partners often had to work in shared environments that limited personalisation and flexibility. The discovery package now enables them to experiment with new SAP Cloud ERP Private capabilities using the system’s existing configuration or by developing their own content and processes, helping partners more easily tailor or customise solutions to their clients’ specific needs. They can add specific content, users, and configurations at their own pace without the constraints of shared systems.

By providing a highly specialised, preconfigured environment, the discovery package enables SAP partners to access ready-to-use tools to enhance operational efficiency, demonstrate value more effectively, and foster continuous innovation in their ERP implementations.

The package is now generally available.

Latest Release of SAP Cloud ERP Private Drives Cloud Transformation and Delivers AI at Scale

The 2025 release of SAP Cloud ERP Private solutions has been delivered, helping organisations integrate AI directly into business processes, unify data across the enterprise, and build the foundation for resilience and growth.

Key highlights:

• Extends SAP Business AI capabilities: The Joule copilot is now more deeply embedded into business processes as the natural user interface, supporting procurement, invoicing, service, and more. Expanded AI-enabled features streamline operations and surface insights, while Joule Agents automate tasks such as accounts receivable and maintenance planning.
• Delivers new industry-specific and core ERP capabilities: Hundreds of enhanced processes across industries and functions help ensure that AI and advanced features deliver real value. For example, value chain analysis enables customers to direct material and activity flows with real-time insight into financial impact, while enhancements to available-to-promise help simplify logistics and improve planning for complex, configurable products. These are just two highlights among the many innovations included in this release.
• Strengthens the technology foundation: The core technology layer receives ongoing engineering investment. Secure, user-friendly APIs connect heterogeneous IT landscapes, whilst master data governance helps ensure consistency. Data products included in this release are accessible through SAP Business Data Cloud, providing customers with richer insight.
• Reduces the upgrade effort and time to value: By including innovations from previous releases, organisations can accelerate their move to the new release with reduced upgrade effort and immediate access to the latest AI, data, and application innovations.

The solution is generally available. For more details about the latest release of SAP Cloud ERP Private, read this blog.

Accenture to Launch AI-Enabled Data Conversion Manager for SAP Cloud ERP

Accenture will introduce Accenture Data Conversion Manager for SAP Cloud ERP, an AI-driven solution that will reinvent the migration process for SAP Cloud ERP and SAP SuccessFactors solutions, the first of several migration accelerators as part of ADVANCE. By leveraging generative AI, Accenture Data Conversion Manager for SAP Cloud ERP can automatically derive data models, propose field mappings, and generate transformation rules to simplify and accelerate data migrations. The solution will help customers reduce manual effort, minimise complexity, and ensure smoother transitions by shifting focus from technical execution to functional business review and approval. With faster, more reliable migrations, organisations can accelerate their move to the cloud, adopt innovations sooner, and achieve greater business value.

General availability is planned for Q4 2025.

Learn more

New Joule Agent Enables Self-Service for Utilities Customers

SAP has announced a new Utilities Customer Self-Service Agent that enables utility companies to provide human-like customer service while significantly reducing operational costs. The Joule Agent features built-in integration with SAP Cloud ERP Private solutions for utilities, enabling the delivery of tailored customer experiences with a comprehensive understanding of customer context, including contracts, tariffs, product details, consumption data, and opportunities for up-selling.

Utility companies face market deregulation and the rise of prosumers, customers who both produce and consume electricity. The new agent, which is woven into SAP for Utilities solutions, will help ensure a tailored, personalised customer experience and addresses these specific industry challenges. These factors increase the complexity of customer interactions due to a wider variety of tariffs and products available, often leading to a higher volume of customer enquiries and rising service costs. The agent – available in a wide range of languages – will assist utility companies by providing significantly faster response times, reducing calls to contact centres. Additionally, the agent can maintain customer satisfaction levels on a par with human agents while reducing the overall service costs.

General availability is expected in Q4 2025.

New Intelligent Applications in SAP Business Data Cloud for Consumer Products

SAP expands its intelligent applications portfolio with revenue growth management use cases, designed for consumer products industries. The new application will help consumer goods manufacturers plan trade promotions with greater precision, manage expenditure more effectively, and streamline financial operations within SAP Cloud ERP and SAP Cloud ERP Private.

Built on SAP Business Data Cloud and integrated with SAP Business Suite, the new application will provide actionable insights by linking trade planning with logistics and production workflows through SAP Integrated Business Planning (SAP IBP) and the SAP Analytics Cloud solution.

General availability for the application is expected in Q1 2026.

Streamlining Fulfilment for Products Sold by Length

SAP announced a new product order capability that will improve fulfilment processing for length-based orders, such as cables, wires, ropes, and tubes. Customers can now check whether the order requirements can be met by available supply, giving manufacturers the ability to perform length-based checks during sales order processing. They can assess whether available stock meets customers’ length requirements or initiate production planning when suitable stock is not available. The functionality will directly integrate sales order processing with production planning and material availability checks.

Traditional systems treat stock in generic units of measurement without taking individual length requirements into account, which can result in incorrect stock allocation, inefficiencies, and increased complexity in the supply chain. The embedded length-based availability checks will help manufacturers avoid these issues and ensure accurate delivery promises and optimised production planning, while reducing waste and manual effort throughout the supply chain.

General availability for this new capability is expected in October 2025.

Business AI

Advancements for simplified AI agent management, cross-platform interoperability, AI robotics, and new Joule agents, together with updates to AI foundation tools, to enhance enterprise operations.

Product Innovation Drives SAP’s Agentic AI Vision Forwards

SAP uniquely creates AI solutions that support leaders and practitioners, designed to address their specific business challenges. These are delivered through a unified, intuitive AI experience that helps ensure omnipresent and governed AI, with solutions including Joule and Joule Agents. SAP introduces new solutions and capabilities that can equip customers with intuitive AI support across multiple modalities and channels, including in-depth research, persona-based AI assistants, robotics, and other innovative new features.

In-depth Research Capability in Joule

At the SAP Connect event, SAP advanced its business AI strategy by introducing the deep research capability in Joule, allowing users to go beyond the quick answers they are accustomed to receiving from AI. This will assist users at every level of an organisation to ask complex questions and receive in-depth, strategic research, analysis, and reporting in a single, connected experience. The in-depth research capability is designed to combine internal SAP data, external intelligence, and trusted resources so users can access multiple sources — without ever leaving Joule.

Beta testing for in-depth research is scheduled to commence in December 2025.

Role-Based AI Assistants in Joule Gain Traction with New Agentic Orchestration

Also at SAP Connect, SAP introduced a new generation of role-based AI assistants, each designed to partner with an individual in their specific business role. These AI assistants in Joule access the appropriate agents for the task, eliminating guesswork and helping users achieve greater insight and productivity.

Building on this announcement, SAP has enhanced the capabilities of Joule with new agentic orchestration. This capability will enable Joule to plan and execute multi-step workflows independently. Joule can interpret users’ intentions and autonomously orchestrate ad hoc combinations of assistants, Joule Agents, and Joule skills to meet requests. This capability significantly broadens the range and complexity of business challenges that employees can address with AI assistants.

General availability is planned for H1 2026.

New Joule Agents Introduced Across SAP Business Suite

Supporting AI assistants in Joule is a growing library of specialised Joule Agents designed to help carry out specific tasks. The latest Joule Agents are listed below, with links for further information.

Business Transformation Management

• Screen Guide Agent: Helps to simplify the user experience by providing live, on-screen guidance to assist with navigating the SAP Signavio Process Transformation Suite.
• Value Case Creation Agent: Automatically converts insights from process mining into structured business cases to help organisations prioritise transformation opportunities according to their expected value.
• Dashboard Analyser Agent: Autonomously interprets complex process mining dashboards and event logs to identify trends and inefficiencies. By contextualising KPIs and simplifying data analysis, the agent helps organisations shift focus from data crunching to strategic decision-making, making process insights accessible to a broader range of business users.
• Process Content Recommender Agent: Accelerates transformation initiatives by reasoning over relevant business process artefacts and guiding enterprise architects to make faster, insight-driven decisions.
• Workspace Administration Agent: Enables quicker onboarding to process modelling and process mining analysis by actioning administrator requests and enrolling multiple users with the correct access levels.

Learn more

Finance

• International Trade Classification Agent: Helps ensure regulatory compliance by analysing product details and acting to accurately classify goods for shipping and proposing customs tariff numbers and commodity codes.
• Cash Management Agent: Enhances the efficiency of finance operations by collecting and analysing daily bank statements, and taking action to automate reconciliation tasks and identify potential cash shortfalls and surpluses.

Learn more

Spend

• Bid Analysis Agent: Streamlines sourcing events by reasoning over complex bid data and acting to generate an accurate, objective, and comprehensive bid analysis summary for review by stakeholders and executives.
• Receipt Analysis Agent: Fills crucial gaps in expense entries, determines appropriate expense types, and verifies supplier details.

Learn more

Supply chain

• Production Planning and Operations Agent: Keeps production moving by reasoning over production order details, checking material, capacity, and scheduling availability, recommending workarounds, and automating production order release.
• Change Record Management Agent: Saves time on engineering change management by reasoning over problem reports, change requests, and change notices, and acting to recommend next steps and initiate the change process.
• Supplier Onboarding Agent: Accelerates supplier onboarding by reasoning over supplier details and acting to orchestrate invitations, monitor supplier progress, and handle escalations, helping to ensure successful go-live dates.

Learn more

 Human capital management

• HR Service Agent: Saves time and costs spent on HR policy enquiries by reasoning over employee questions and providing immediate, accurate answers, keeping HR staff focused on high-value work.
• People Intelligence Agent: Assists HR teams in addressing organisational challenges by reasoning over people data to identify trends and uncover issues, and then acting to recommend tailored actions for employee retention, remuneration, and skills distribution.
• Career and Talent Development Agent: Transforms succession planning by reasoning over succession plans and acting to prompt managers for updates, recommend successors, and generate personalised development plans for future leaders.
• Payroll Agent: Helps employees better understand their pay and helps administrators strengthen payroll accuracy by detecting and correcting payroll issues before processing.

Learn more

Customer experience

• Digital Service Agent: Enhances customer contact centre efficiency by reasoning over complex queries and providing accurate responses based on customer context, history, and an organisation’s knowledge base.

Learn more

Cloud ERP and industries

• Utilities Customer Self-Service Agent: Saves customer service costs by reasoning over enquiry details and context to deliver tailored answers and service task guidance in seconds.

Learn more

Joule and Microsoft 365 Copilot Now Integrated

Bidirectional integration between Joule and Microsoft 365 Copilot has been completed. Originally announced at the SAP Sapphire conference in 2024, this integration helps deliver a unified user experience across enterprise systems. Users can now access Joule capabilities directly from within Microsoft 365 Copilot and bring Microsoft-powered insights into the generative AI environment in Joule. This close interoperability will help strengthen how organisations work, collaborate, and make decisions within their SAP and Microsoft landscapes.

General availability is planned for late November 2025.

Agentic AI Administration Simplified with New Capabilities and Solutions

At SAP Sapphire in 2025, SAP introduced new capabilities and solutions that help make AI agents easier to deploy and manage at scale, with secure cross-platform interoperability and standardised, governed access to enterprise APIs and tools. IT professionals can more easily inventory, control, and optimise agents in line with business outcomes. SAP announced updates to these strategic tools, listed below.

Advancing a Streamlined and Integrated AI Experience

SAP is contributing to the Agent2Agent interoperability protocol, which establishes a foundation for AI agents to collaborate securely across platforms. The first implementation of the standard is expected to be released later in Q4 2025.

SAP also announced a new Model Context Protocol (MCP) gateway feature within the API Management capability of SAP Integration Suite. This will help customers connect Joule Agents to data from non-SAP systems via third-party MCP servers. The MCP gateway helps customers to simplify integration with third-party tools and enables Joule Agents to operate across their entire IT landscape. General availability is planned for Q1 2026.

Learn more about this improvement to SAP Integration Suite

AI Agent Hub in SAP LeanIX Now Generally Available

The AI agent hub in SAP LeanIX Application Portfolio Management is now generally available, offering organisations a centralised cockpit to discover, govern, manage, and optimise all AI agents — including SAP, third-party, or custom agents. IT managers can map agents to business capabilities, identify deployment opportunities across functions, and align each agent with enterprise outcomes.

This centralised hub helps organisations manage the lifecycle of AI agents and MCP servers within the context of their enterprise architecture — whether developed by SAP, built in-house, or sourced from third parties. Streamlining AI agent governance and control across the enterprise, the agent hub helps organisations better realise their AI strategies and align agents with business goals.

These capabilities to discover and manage MCP servers are expected to be available in Q1 2026.

Additionally, integrations with Google Cloud and Microsoft can extend the reach of the AI agent hub in SAP LeanIX Application Portfolio Management. This will help organisations gain visibility into agents across their entire landscape, enabling them to discover and manage agents across SAP and third-party systems. General availability for these integrations is planned for Q4 2025. The AI agent hub will support agents built with Microsoft and Google’s Gemini models, with more planned.

New Early Adopter Care Programme for SAP Joule Action Bar

The SAP Joule action bar, integrated with WalkMe solutions, works alongside users across applications, anticipating their needs and simplifying complex tasks. An early adopter care programme is available now, enabling selected customers to build and deploy custom skills. General availability of the SAP Joule action bar is expected in Q1 2026.

Advancing AI Features for Partners and Developers

The SAP Joule for Consultants solution now includes significant enhancements to the knowledge base that underpins its expert-level guidance, helping to further consultants’ ability to accelerate cloud transformations and shorten time-to-value for clients. New capabilities include:

• Expanded knowledge base: This now contains over nine terabytes of expertly curated SAP knowledge — a fourfold increase since the solution was launched in Q2 2025. New comprehensive, up-to-date, and expertly curated content includes over three million exclusive documents, including SAP Knowledge Base Articles, SAP Notes, and SAP Implementation Guides, which are not available in third-party AI solutions. The expanded database is now generally available, with further knowledge-base expansions planned for H1 2026.
• Knowledge base expanded with company-specific information: Partners and customers can add relevant documents from their organisation, which can provide consultants with guidance and information that reflect company-specific best practices and knowledge from previous projects. This capability helps consultancy firms use institutional knowledge to deliver consistent and distinctive services to clients. General availability is planned for H1 2026.

Additionally, the SAP Joule for Developers add-on has been enhanced with ABAP AI-assisted development within SAP Cloud ERP Private solutions and AI-enhanced custom code migration capabilities within the SAP BTP ABAP environment. Read more details about new AI capabilities for developers here and here.

AI Foundation Receives a Boost with New Innovation

SAP announced updates to its AI Foundation with innovations that offer ready-to-use predictive tools for structured data, automated prompt tuning across models, and options for locally hosted AI in Europe. The new capabilities will help accelerate delivery, improve accuracy, and strengthen compliance — without added complexity.

SAP Launches First Enterprise Relational Foundation Model

SAP has announced its first enterprise relational foundation model (RPT), SAP-RPT-1, accompanied by a no-code testing playground environment.

Unlike other foundation models such as large language models (LLMs), the SAP-RPT-1 AI model is natively designed for relational and structured business data. SAP-RPT-1 comes pre-trained, eliminating the need for customers to undertake time-consuming and costly model training tasks that are typically required with traditional AI models. It delivers reliable, fact-based predictions by grounding responses in verified enterprise data, providing the accuracy and dependability that critical business operations require.

SAP-RPT-1 addresses analytical and predictive tasks through in-context learning, assisting users in performing classification and regression on tabular data by providing example records directly within the API call. The model eliminates the need for a training phase and can be used as a ready-to-use endpoint and integrated into applications and business processes. The initial release supports common predictive scenarios, including binary and multiclass classification, as well as numerical regression.

SAP is also launching an interactive, web-based testing SAP-RPT playground environment where, at no cost, customers can experience the model’s performance and its in-context learning capabilities without any coding, using either their own data or SAP-provided example datasets.

SAP-RPT-1 will be generally available in Q4 2025 on the generative AI hub in SAP’s AI Foundation, with additional SAP-RPT models being rolled out on an ongoing basis.

AI Foundation Expands with Prompt Optimiser Service

First introduced at SAP Sapphire in 2025 and developed in close collaboration with Not Diamond, the prompt optimiser helps automate and accelerate the creation of effective AI prompts across leading models. This allows users to adopt the most suitable model for their use cases without the manual effort of rewriting prompts.

The capability is now generally available.

SAP Introduces Locally Hosted AI for the European Market

SAP has launched a version of the SAP AI Core foundation and locally hosted LLMs on its European cloud infrastructure. This service is designed to meet EU data residency requirements, allowing customers with custom AI solutions on SAP Business Technology Platform (SAP BTP) to retain full control over their data. Locally hosted AI in Europe (on the SAP Cloud Infrastructure service) has been available since September 2025.

Partner applications using locally hosted Mistral AI models are already live in Europe. Locally hosted AI is part of SAP’s broader initiative to help organisations adopt new technologies while maintaining control and compliance for their data infrastructure. Data, AI workflows, and AI models will be managed and hosted by SAP or certified partners. This initiative includes sovereign deployments and partnerships, including offerings on AWS European Sovereign Cloud solutions and the OpenAI collaboration for Germany.

SAP Updates ROI Estimator to Help Unlock the Value of Business AI

SAP has updated its estimator for SAP Business AI to forecast return on investment (ROI) for planned generative AI projects. The tool helps customers deliver tangible business outcomes and results and is part of SAP’s strategy to invest in tools that help customers measure progress for business AI.

The estimator works by calculating ROI based on the benefits and costs of specific AI features and Joule Agents that customers plan to use, and explains the assumptions used to make those calculations. Customers can also request a customised quote to assess the potential value for their specific project.

The tool is now generally available.

SAP Expands Physical AI Partnerships for New Robotics Pilots

Embodied AI agents extend the impact of SAP Business AI into physical operations, enabling enterprises to adapt more rapidly to changing operational environments and autonomously carry out complex tasks while understanding the broader business context.

SAP announced an expansion of its physical AI ecosystem through partnerships with leading robotics companies and robotics enablement partners. This builds on a previously announced collaboration with NEURA Robotics and NVIDIA to drive the future of physical AI.

Business Data Cloud

New partnerships and product capabilities enhance the data platform to drive intelligent applications, analytics and AI. Read the executive SAP Business Data Cloud blog for further details.

SAP Advances Its Business Data Fabric with New Snowflake Partnership

SAP announced a new partnership with Snowflake that will bring Snowflake’s fully managed data and AI capabilities to SAP customers. A new offering, SAP Snowflake solution extension for SAP Business Data Cloud will help provide organisations with the flexibility to choose the right compute and storage for each data and AI workload — while maintaining governance, interoperability, and business context. With SAP Snowflake, customers can simplify their data landscape and extend their business data fabric using enterprise-grade Snowflake capabilities supported by SAP.

SAP Snowflake solution extension for SAP Business Data Cloud is planned to be generally available in Q1 2026.

SAP Business Data Cloud Connect Expands with Snowflake

SAP has recently introduced the SAP Business Data Cloud Connect solution, which enables secure, bi-directional, zero-copy sharing of SAP’s data products into customers’ existing data lakes and platforms.

SAP now expands SAP Business Data Cloud Connect integration with Snowflake. SAP Business Data Cloud Connect for Snowflake enables customers to publish SAP data products from the BDC catalogue directly into Snowflake Horizon and vice versa. This preserves the original business semantics, lineage, and governance from SAP Business Data Cloud, providing detailed tracking of data usage, ownership, and compliance.

SAP BDC Connect for Snowflake is planned to be generally available in H1 2026.

SAP Business Data Cloud Enhancements Improve Access to Trusted, Semantically-Rich Data Products

Data products from SAP transform curated and certified data, metadata, and business semantics from SAP and third-party sources into reusable, governed assets. They are a key component of SAP Business Data Cloud and its intelligent applications. SAP introduces product innovation that helps SAP Business Data Cloud customers to create bespoke data products that can be shared across analytics, AI, and operational use cases.

New Data Product Studio

SAP also introduces the data product studio, a new capability in SAP Business Data Cloud, which will provide developers and data teams with a visual workspace to model, configure, and manage custom data products across SAP and third-party sources. Customers can use it to design data products using metadata from the data catalogue, define schemas, lineage, and transformation logic, and manage versioning and governance through a shared domain catalogue. With support for SQL-based transformations and full lifecycle management, the data product studio will offer teams a structured environment to enrich and customise data products in a familiar way while maintaining governance and performance.

General availability is planned for H1 2026.

Momentum for Data Products from SAP

SAP also announced additional data products that will be made available through SAP Business Data Cloud, spanning SAP Cloud ERP, SAP SuccessFactors, as well as sustainability and customer experience solutions from SAP. General availability is planned for H1 2026.

Additionally, SAP is enabling bidirectional data product sharing between SAP Business Data Cloud and SAP HANA Cloud, so developers can readily use data across both transactional and analytical workloads. This capability will allow customers to reuse their existing calculation views in SAP HANA Cloud directly in SAP Business Data Cloud, keeping the business logic, KPIs, and governance intact as data models are extended across the customer’s data fabric. General availability is planned for Q1 2026.

New Capabilities Strengthen SAP HANA Cloud as the Multi-Model AI Database for Agents and Intelligent Applications

SAP announced new innovations for SAP HANA Cloud, expanding its multi-model database capabilities to drive the next generation of intelligent applications and AI agents. As the AI database for the enterprise and a key component of SAP’s business data fabric architecture, SAP HANA Cloud helps developers connect and understand a variety of data types — structured, spatial, graph, vector, and more — within a single in-memory engine.

These advancements make it easier to build agentic AI experiences while helping to ensure compliance, performance, and cost efficiency.

Expanded Knowledge Graph Capabilities Support Agents' Accuracy

The SAP HANA Cloud knowledge graph engine has been enhanced to help customers automatically generate knowledge graphs from SAP HANA Cloud metadata. An automated graph will include tables and columns and can demonstrate data relationships. These knowledge graphs are customisable and composable, so developers can review data lineage, modify the graph structure, execute a semantic search, and use them to ground agents with the business context needed to reason accurately.

General availability is expected in Q1 2026.

New Tabular AI Within SAP HANA Cloud

New tabular AI capabilities are now integrated into SAP HANA Cloud to help customers carry out forecasting, anomaly detection, and predictive modelling directly on structured business data. This will help to simplify workflows and enable seamless model consumption within existing analytics and operational environments. Tabular AI capabilities from SAP AI Core are now generally available in SAP HANA Cloud.

Model Context Protocol Support for SAP HANA Cloud

SAP also announced Model Context Protocol (MCP) support for SAP HANA Cloud, making the data within SAP HANA Cloud more accessible for Joule Agents, including custom Joule Agents built using Joule Studio and AI Foundation. MCP provides Joule Agents with direct access to the rich multi-model engines in SAP HANA Cloud, allowing agents to orchestrate autonomously across data ecosystems. Agents created with Joule Studio and AI Foundation gain complete data context by navigating relationships across customers and suppliers, understanding geographic dependencies through spatial data, or performing semantic searches through vector embeddings — all within a single in-memory engine.

General availability is planned for Q1 2026.

Enhanced Resilience and Security Capabilities

SAP HANA Cloud is now available in SAP Sovereign Cloud and SAP National Security Services (SAP NS2) environments, providing advanced data protection, privacy, and compliance to meet country-specific regulatory and security requirements.

In addition, multi-region disaster recovery for SAP HANA Cloud is now generally available in selected North American regions, providing enhanced resilience and business continuity for mission-critical workloads.

SAP Expands Footprint for Intelligent Applications in SAP Business Data Cloud

Following up on the intelligent application announcement made at SAP Sapphire in 2025, SAP is now offering a restricted public preview of Spend Intelligence, Supply Chain Intelligence, and revenue intelligence packages. Finance Intelligence, People Intelligence, and Cloud ERP Intelligence Private packages are now generally available.

In addition, SAP announced a new intelligent application and expanded use cases for existing applications:

• Revenue intelligence: New use cases provide sales leaders with a clear, real-time view of the pipeline and customer health. Find out more.

• Consumer products intelligence: This new intelligent application helps consumer goods manufacturers to plan trade promotions with greater precision, manage expenditure and carry out financial operations. Find out more.

• People Intelligence: SAP announced new use cases for human resources processes including recruitment, learning effectiveness, and employee performance. Find out more.

SAP Open Data Ecosystem Enhanced with New Connectivity to Partner Solutions

SAP introduced the SAP Business Data Cloud Connect solution, which enables secure, streamlined, zero-copy sharing of SAP data products into customers’ existing data lakes and platforms. SAP Business Data Cloud Connect strengthens existing SAP partnerships, offering organisations bidirectional sharing of data products with SAP — and more immediate access to trusted, business-ready data for analytics and AI.

The first partners to adopt SAP Business Data Cloud Connect are Databricks and Google Cloud. This deeper integration between partner solutions and SAP Business Data Cloud helps eliminate the need for complex extract, transform, load (ETL) pipelines and data duplication. Customers can more easily bring semantically rich SAP data into these data platforms in real time, accelerating customers’ analytics and AI initiatives.

SAP Business Data Cloud Connect for Databricks is generally available. SAP Business Data Cloud Connect for Google BigQuery is planned to be generally available in H1 2026. SAP BDC Connect for Snowflake is planned to be generally available in H1 2026.

Read more about the Snowflake partnership

Business Transformation Management

New Joule Agents, embedded AI, and transformation tools to support change management and process optimisation.

New Joule Agents for Business Transformation Management

SAP introduces five new Joule Agents, enabling SAP Signavio solutions to automate repetitive and time-consuming tasks, and accelerate content discovery. Process owners and analysts can utilise agentic AI to drastically reduce information overload and focus on decision-making. New users can enjoy a smoother onboarding process.

• Screen Guide Agent: Helps to simplify the user experience by providing live on-screen guidance. As users navigate the SAP Signavio suite, this context-aware assistant will explain the purpose of each screen, highlight the most relevant sections, and list the next actions available to them. The Screen Guide Agent will accelerate onboarding and help various users — from business analysts to process owners — interpret complex information quickly and extract value from it.
• Value Case Creation Agent: Automatically converts insights from process mining into structured business cases to help organisations prioritise transformation opportunities according to their expected value. The agent will help identify process inefficiencies and quantify the financial impact of recommended improvements, giving business stakeholders — regardless of their analytical expertise — the ability to focus on high-impact actions and accelerate transformation initiatives with confidence.
• Dashboard Analyser Agent: Autonomously interprets complex process mining dashboards and event logs to identify trends and inefficiencies. By contextualising KPIs and simplifying data analysis, the agent will help organisations shift focus from data crunching to strategic decision-making, making process insights accessible to a broader range of business users.
• Process Content Recommender Agent: Reasons over thousands of process best practices — from both SAP and bespoke process models — and acts to answer users’ questions and provide tailored process content recommendations. Process owners, managers, and analysts receive a structured and prioritised list of content tailored for specific process improvements, such as value accelerators, KPIs, and process models.
• Workspace Administration Agent: Supports quicker onboarding for process modelling and process mining analysis by addressing administrator requests to enrol multiple users with the correct licences, roles, and access level. The agent will streamline the enrolment process, providing immediate and appropriate access so new users and process experts can start engaging with SAP Signavio solutions, while administrative staff can focus on more complex tasks.

The new Joule Agents will facilitate an enhanced user experience, consistent governance across user workspaces, faster adoption of SAP Signavio solutions, and more efficient operations.

General availability for all agents is expected in Q1 2026.

SAP Expands Capabilities of Business Transformation Management Portfolio

SAP has released enhancements across its Business Transformation Management portfolio including SAP LeanIX, SAP Signavio, and WalkMe solutions. The latest innovations, announced at the SAP Transformation Excellence Summit, are summarised below.

SAP Signavio innovation:

• SAP Signavio Process Transformation Manager: New objectives for this solution will connect transformation initiatives to strategic goals and continuously monitor financial value. These capabilities are generally available.

Read more about SAP Signavio news.

WalkMe solution innovation:

• WalkMe and customer experience solution integration: Integration with SAP Customer Experience solutions will provide users with direct, in-application guidance. General availability is expected to commence in Q4 2025.

Read more about customer experience innovation and WalkMe news.

SAP LeanIX innovations:

• New features in SAP LeanIX solutions advance target architecture planning: Visual approach to target architecture planning will enable side-by-side comparisons of organisations’ as-is state to their target state. This will help customers move quickly from design to decision and implementation. General availability is planned for March 2026.
• Model Context Protocol (MCP) server for SAP LeanIX solutions: Open-source standard interface that links AI models with enterprise data, helping AI assistants connect to SAP LeanIX workspaces and inventory data. This feature helps organisations leverage AI agents to maintain data and activate AI workflows.

Read more about SAP LeanIX news.

Additionally, Business Transformation Management innovations that were announced at SAP Sapphire have been updated with specific general availability below:

• WalkMe solution for digital learning: Delivers personalised in-app training. General availability is planned for December 2025.
• AI-assisted transformation adviser for SAP Signavio: Uses conversational language to identify process inefficiencies and receive tailored, data-driven improvement recommendations. General availability is planned for November 2025.

• AI agent hub in SAP LeanIX solutions: A centralised hub that helps manage the full lifecycle of AI agents, whether they are developed by SAP, customer-built or sourced from third parties. This repository helps to discover, govern, and manage AI agents across the organisation. General availability is planned for November 2025.

Business Technology Platforms

Updates across the platform accelerate integration, infuse application development with AI, and enhance platform security. Read the executive SAP Business Technology Platform blog for further details.

Integration

New AI Capabilities in SAP Integration Suite Accelerate Productivity

SAP announced SAP Integration Suite innovations that help accelerate development, ensure reliable end-to-end security with real-time monitoring, and simplify the use of APIs and agent-driven automation. With new auto-generation, conversational analytics, and intelligent API healing, developers can build, extend, and maintain integrations more quickly than ever before.

New and enhanced SAP Integration Suite capabilities include:

• Enhanced API Management: With automated anomaly detection and targeted recommendations, this “intelligent healing” capability automatically identifies and resolves common issues such as error spikes, latency surges, or abnormal traffic patterns, enabling customers to recover more quickly and improve API reliability. General availability is expected in Q4 2025.
• MCP gateway support: This will be introduced as a capability within API Management in SAP Integration Suite, enabling customers to expose custom APIs and integration flows that can be dynamically consumed by AI agents. It offers a unique capability for customers to enhance custom agents built in Joule Studio or extend Joule Agents by integrating data from legacy SAP systems and third-party ERP, CRM, and HR providers, composed as MCP tools for seamless agentic consumption. This approach standardises access, centralises governance and security, and simplifies discoverability in the Developer Hub in SAP Integration Suite. General availability is planned for Q1 2026.
• API analytics based on Joule: Natural-language chat interface in SAP Integration Suite will help API owners and integration developers interpret user queries and deliver API insights. For example, users can ask Joule about the most commonly used APIs to understand usage patterns. General availability is expected in Q2 2026.
• Automatic generation of OpenAPI specifications and related documentation: SAP Integration Suite can provide ready-to-use APIs with consistent, high-quality documentation and integration interfaces using existing service definitions, usage insights, and straightforward developer instructions. This reduces manual effort, speeds up the onboarding of new developers, and enables them to focus on innovation and business value. General availability is expected in Q2 2026.

SAP Integration Suite Introduces New Tools to Support Cloud Migration

As integration landscapes evolve, developers face the challenge of migrating complex, custom-built connections to modern, cloud-based environments without disruption. SAP’s updated tools for assessment and migration offer a simplified process to help developers accelerate migration.

An updated migration assessment tool will help customers plan their system migration from SAP Process Orchestration software to SAP Integration Suite with greater insight and efficiency. The tool can generate and migrate multiple scenarios simultaneously, analyse multiple business application programming interfaces (BAPIs), and provide modernisation content recommendations from SAP Business Accelerator Hub. New AI-driven capabilities will also help developers to auto-generate and auto-migrate complex integrations from SAP Process Orchestration. By automating tasks — such as message transformations, XSLT functions, configurations, and adapter migrations — developers can save time, increase efficiency, and accelerate integration. General availability is expected in Q2 2026.

SAP will also offer migration support for customers transitioning their events from the SAP Event Mesh capability to SAP Integration Suite, advanced event mesh. This enables applications to communicate asynchronously in real time across distributed environments, with support for various protocols. Additionally, SAP Integration Suite, advanced event mesh will be enhanced with support for end-to-end tracing of SAP Cloud ERP events, significantly improving visibility and simplifying troubleshooting. General availability is expected in Q4 2025.

SAP Integration Suite Enhancements Drive Operational Efficiency

Updates to SAP Integration Suite will make it faster and easier for developers to design, deploy, and manage integrations at scale. New capabilities, prebuilt content, and resources enhance productivity and drive operational efficiency.

Innovations include:

• More built-in integration adapters: A new set of adapters to help developers design integration flows is planned for Amazon Kinesis, Bamboo, BigCommerce, Box, Google Workspace, GoTo Webinar, Microsoft services (including Azure Service Bus, Excel, OneNote, Outlook), MongoDB, OFTP2, Salesforce Service Cloud, Twilio, and Zendesk. General availability is expected in Q2 2026.
• Enhancements to SAP Business Accelerator Hub: Joule-based natural language interface provides a persona-specific discovery experience for customers and partners to find prebuilt business accelerators and AI-specific APIs, events, and integrations that are tailored to their roles and requirements, and allows users to add them to the SAP Integration Suite workspace. These updates are generally available.
• A new “where used” feature within SAP Integration Suite: This new feature helps customers to track, analyse, optimise, and troubleshoot their integration scenarios by identifying the usage and dependencies of integration artefacts. By highlighting affected integration flows, customers can make informed decisions, minimise risks, help ensure reliable system performance and compliance, and manage integration artefacts more securely. This feature is expected to become generally available in Q2 2026.

Application Development

Joule Studio Adds Capabilities to Support the Development of Custom Agents

First announced at SAP Sapphire in 2025, the agent builder capability in Joule Studio will enable developers to create and deploy bespoke AI agents with assistance from Joule. This capability will be generally available in December 2025. Joule Studio will also introduce new support for system-triggered agents, extensibility of SAP-delivered Joule Agents, centralised enterprise-grade agent monitoring, and support for Agent2Agent (A2A) protocol. This path helps to build agents quickly, reusing SAP semantics, and remaining closely aligned with SAP data. These features will be generally available in H1 2026.

For developers creating pro-code agents, SAP Business Technology Platform provides comprehensive support for popular open-source frameworks such as Crew.AI and LangGraph. The platform provides end-to-end identity and authorisation alongside SAP’s governance and integration capabilities. Additionally, developers can make use of AI Foundation, SAP HANA Cloud, and SAP Integration Suite to access the latest AI models, secure tool execution, policy enforcement, agent memory, and seamless integration with a wide range of applications.

The two complementary approaches to creating custom agents provide developers and business users with a set of robust tools to develop specialised agents.

Additionally, SAP took a further step towards creating an open ecosystem for SAP Build by announcing plans for integration with n8n (an open node-based Workflow Automation Tool) so that Joule Studio agents and n8n agents can work together. General availability is planned for H1 2026.

New Joule AI Capabilities in SAP Build for Efficient and Effective Development

Developers can achieve new levels of flexibility and control with AI capabilities embedded directly into SAP Build. Now developers can extend SAP Build with their own models, data, and logic while keeping them grounded in the enterprise context and security. This enables smarter, more adaptive applications that learn from business processes, automate routine tasks, and deliver real-time insights – within the low-code environment developers already know and love. These latest features include:

• Enhanced SAP Joule for Developers: New capabilities include ABAP AI-assisted development and AI-driven custom code migration capabilities within SAP Cloud ERP Private. These innovations help developers modernise legacy systems, meet enterprise-grade governance and security requirements, boost productivity, improve code quality, and deliver on their cloud transformation goals. These capabilities are generally available now. Read this SAP Community blog for further details.
• New ABAP LLMs: New LLMs have been trained on ABAP code and are specialised for ABAP development. These models will be released on AI Foundation in Q4 2025.
• AI capabilities in SAP Build for digital workspaces: Users can quickly generate comments, create workspace content, or summarise documents with AI-assisted content creation and summarisation capabilities, making collaboration more efficient in SAP Build Work Zone. Additionally, AI responses can now draw directly from user-specific folders and workspace content, providing users with trusted insights tailored to their roles, whilst maintaining compliance and secure role-based document grounding. These capabilities are generally available now.

SAP Deepens Commitment to Open Development with New Support for Popular Frameworks and Code Assistants

SAP is committed to an open application development approach where developers have the flexibility and freedom to use the tools, languages, and frameworks they know best, without sacrificing security or interoperability. These advancements empower developers and partners in the following ways:

• Local MCP servers for key development frameworks: Model-driven tooling, such as SAP Cloud Application Programming Model, SAP Fiori elements, SAPUI5, and SAP’s mobile development kit, increases developer productivity and supports consistency across SAP Build projects. The MCP servers are now generally available. With local MCP servers, SAP now provides new support for code assistants that power developers' preferred agentic development solutions, such as Cursor, Windsurf, Claude Code, and Cline, while maintaining enterprise-grade governance and clean core alignment. These code assistants are now generally available. Looking ahead, a new ABAP-based MCP server will provide ABAP Cloud development capabilities and ABAP AI capabilities to coding agents. General availability is planned for H1 2026.
• Full-stack extension pack for SAP Build: Visual Studio Code developers can access various SAP Build development capabilities directly in their development environment, now generally available as VS Code extensions and packaged for easier onboarding. To broaden access and simplify setup, an SAP BTP extension pack will be published on the Open VSX Registry, and ABAP support is on the roadmap. General availability is planned for Q2 2026.

SAP Build Enhanced with ABAP AI and SAP Business Data Cloud Integration

SAP will help enhance the developer and partner experience with new improvements to SAP Build. The latest capabilities can empower teams to innovate more quickly, streamline workflows, and build smarter, enterprise-ready solutions:

• ABAP developers can create services and connect a UI application within SAP Build to design their data and business logic visually rather than writing code, enabling the front end and back end to be built in one process. This capability is generally available.
• SAP partners can develop and deliver cloud-ready and upgrade-stable product add-ons, which can then be installed into a customer’s SAP BTP ABAP environment. This enables partners to use a second deployment option and improves lifecycle management for customers. This capability is generally available. Read this SAP Community blog for more details.
• Integration of SAP Build with SAP Business Data Cloud helps accelerate application development and empower end users with richer data and insights. This integration is generally available.

SAP Simplifies SAP Build Licensing and Packaging

SAP has simplified SAP Build licensing and packaging, making it easier for customers, partners, and developers to select the right tools to help them create, extend, and automate business applications. SAP has provided:

• Free SAP Build test, demo, and development licence: This new offering enables partners to test, demonstrate, and develop their applications and solutions.
• Simplified SAP Build pricing model: With all capabilities included in SAP Business Suite packages, this model offers a straightforward way to jump-start development without needing to purchase additional licences.
• Unified SAP Build licensing: This latest licensing model now includes SAP Joule for Developers and Joule Studio capabilities. IsIt is now available to SAP BTP Enterprise Agreement customers.

Platform Innovation

Updates across the platform accelerate integration, infuse application development with AI, and enhance platform security.

SAP Business Technology Platform Offers New Security, Data Privacy, and Administrative Capabilities

The SAP Business Technology Platform (SAP BTP) capabilities provide a unified environment for managing applications, securing data, and scaling solutions more easily across SAP and third-party systems. This cohesive platform helps enterprises centralise their application lifecycle, interoperability, security, and administration. Customers can benefit from increased team productivity, quicker error resolution, and more rapid delivery of innovation to their business partners. SAP introduced the following improvements:

• SAP Data Privacy Integration: This new service helps unify all data privacy functions into one offering and includes AI-based data anonymisation, which serves as a compliance foundation for AI-based applications. This service is now generally available.
• Enhanced SAP Customer Identity and Access Management solutions: New account security features include proactive notifications for credentials that have been compromised in data breaches, allowing for real-time risk mitigation and secure digital experiences. These new features are expected to be generally available in Q4 2025.
• SAP Key Management Service: This new service will help customers moving to the cloud maintain control over their business data. Cloud solutions from SAP can each be assigned a master key, which protects data within those applications. This service is expected to be generally available in Q1 2026.
• New functionality in SAP Cloud Identity Services: This new feature provides centralised, near real-time provisioning of updates across all SAP applications and services, and helps eliminate the need for customers to maintain separate provisioning processes for individual business applications. It is expected to be generally available in Q1 2026.
• AI-content verification service: This new cloud service will embed watermarks and other metadata into AI-generated content such as images, PDFs, videos, or audio files to help developers ensure content provenance, authenticity, identification verification, intellectual property protection, and data lifecycle management. The service is expected to be generally available in Q2 2026.

SAP continues to expand the global presence of SAP BTP. By the end of Q4 2025, SAP BTP service offerings are expected to be available across 18 new regions. SAP has now extended the reach of SAP BTP to the SAP Cloud Infrastructure service, giving customers more options to run SAP BTP.

Learning

Expansion of practical certification programmes and learning journeys to equip millions with AI-ready skills, supporting hands-on experience and career growth in the SAP ecosystem.

SAP Commits to Equipping 12 Million People with AI Skills Worldwide by 2030

SAP has pledged to equip 12 million people worldwide with AI-ready digital skills by 2030, responding to industry-wide workforce challenges as artificial intelligence transforms the nature of professional work. Building on its success of training over 4 million people since 2022, SAP is expanding practical certification programmes that integrate AI tools and AI-driven accessibility features — including automated video dubbing and machine translation in more than 20 languages — through an enhanced partnership with Coursera.

SAP Certification Progresses with New Approach and Offerings

SAP is also transforming its certification approach, moving from traditional multiple-choice formats to hands-on practical assessments where candidates can utilise AI tools, including SAP Joule for Consultants, during certification exams. This approach tests professionals’ ability to solve real-world problems in genuine SAP environments rather than rewarding rote learning.

At SAP TechEd in 2025, learners can experience new practical certification exams for SAP generative AI and SAP Build developers, with a broader rollout planned through 2026. The assessment framework includes role-plays, challenge-based case studies, and practical tasks that mirror real scenarios professionals encounter in SAP implementations.

In addition, SAP has added new offerings to its certification portfolio that will support solution architects for SAP Business Technology Platform (BTP), SAP BTP system administrators, generative AI developers, and SAP Build developers. SAP has also introduced a partner-targeted certification for professionals with proven SAP implementation experience to build or confirm their expertise in RISE with SAP Methodology. Each SAP certification includes comprehensive learning pathways and practical exercises.

Expanding Professional Certificates Through Coursera Partnership

SAP expands its professional certificate offerings through its strategic partnership with Coursera, now serving more than 100,000 learners. Building on the success of the SAP Technology Consultant certificate, SAP is launching a second professional certificate: the SAP Business Analyst Professional certificate. Together, these certificates create accessible entry points into the SAP ecosystem for different career paths and provide practical experience with SAP Signavio, SAP Analytics Cloud, and other SAP solutions. Both certifications are available now.

SAP Introduces New SAP Business Data Cloud Learning Journey for Technical Professionals

SAP launches a comprehensive learning journey designed to help organisations navigate the complexities of modern cloud-based data management. The course, Exploring SAP Business Data Cloud, provides technical professionals, consultants, and data scientists with practical guidance on making use of SAP Business Data Cloud for intelligent data architectures.

This new learning journey provides participants with an overview of the strategic relevance of SAP Business Data Cloud and its key components and features, and offers practical guidance on more common use cases — such as the key role of SAP Business Data Cloud in modernising data landscapes. Participants are guided through a self-paced learning journey to gain practical understanding of the solution’s technology and architecture, learning to work with components including SAP Datasphere, SAP Databricks, and SAP Analytics Cloud solutions.

SAP Introduces New Data Architect Course

SAP announced a new learning programme, Becoming an SAP Data Architect, to teach participants skills to create a data architecture within the context of AI implementation. Using practical frameworks and real-world examples, participants will learn to communicate complex data concepts clearly, identify and prioritise opportunities, and craft compelling business cases. Additionally, they will acquire the skills to design target-state architectures that align with SAP’s platform capabilities and business objectives. They will also learn how to apply storytelling techniques that will help them foster a data-driven approach throughout their organisations.

General availability for the learning programme is planned for mid-November 2025.

SAP Learning Expands with Architectural Guidance for Developers and Architects

SAP Learning Hub has expanded with a new SAP Architecture Centre website, which provides architects and developers with practical resources for designing, integrating, and optimising SAP and cloud solutions. The company has released more than 20 new reference architectures, now available on GitHub, which marks advances in its commitment to openness. Alongside these resources, SAP runs a practical operational community, fostering collaboration and knowledge exchange across its global developer ecosystem.

Services

New preconfigured solutions and enhanced toolkits with AI to simplify cloud transformation and accelerate product adoption.

New Industry Starter Kits for SAP’s Reference Architecture to Support Transformation Journeys

SAP has introduced new reference architecture industry starter kits, which will be available in SAP LeanIX solutions, assisting enterprise architects in guiding customers through their transformation journeys. These kits will integrate SAP Reference Business Architecture and SAP Reference Solution Architecture directly into the SAP LeanIX workspace, providing a standardised starting point for architecture development.

Each kit includes pre-built content such as strategy maps, business capability maps, architecture overview diagrams, and solution value flows, all tailored to specific industries. Rather than starting from scratch, users begin with validated architectures and industry-specific templates – helping to reduce setup time and improve collaboration among stakeholders. The kits also include AI- and sustainability-related content to support long-term planning.

By embedding SAP reference architectures into SAP LeanIX, the kits help organisations visualise their IT landscape, accelerate AI adoption by modelling AI-first landscapes, and drive consistent, high-impact transformation. For more information on how SAP supports transformation, please visit SAP Business Accelerator Hub.

Industry starter kits are currently available for key industries such as automotive, retail, industrial manufacturing, and life sciences, with additional kits planned for wholesale, public sector, and utilities by the end of 2025.

SAP Introduces New SAP Cloud Application Services

SAP launches a new SAP Cloud Application Service for SAP Cloud ERP Private to help improve business process stability and streamline IT operations. By providing managed support for daily ERP processes, the service will help minimise operational risks and foster innovation, allowing internal IT teams to concentrate on strategic initiatives rather than routine maintenance.

SAP has also introduced an SAP Cloud Application Service for SAP Business Data Cloud that will provide support for operational tasks such as data integration and enhancing data availability for decision-making. This service will provide comprehensive management and technical operations on a day-to-day basis, helping to ensure reliable analytics operations.

These new offerings will join the portfolio of SAP Cloud Application Services to help customers manage their IT operations.

Both services are planned to be available worldwide in Q4 2025.

Improvements to RISE with SAP Methodology Accelerate Cloud Transformation

SAP announced enhancements to RISE with SAP Methodology, including new features that will simplify cloud ERP implementations and accelerate customers’ journeys to the cloud.

The quality gate framework will be more dynamic in nature and will offer contextual recommendations. It will consider a customer’s current situation and readiness across critical areas such as governance, architecture, business processes, and more, enabling faster decision-making and achievement of transformation milestones.

A new digital workspace will be available in the SAP Cloud ALM tool to provide tailored transition guidance based on a customer’s current landscape. This guidance will leverage AI services to analyse and recommend the most optimal transition path and will offer smart insights powered by an intelligent search across SAP’s knowledge base.

These enhancements will be generally available in Q4 2025 and as part of the RISE with SAP Methodology.

Model Company for SAP Business Suite Supports Cloud Transformation

SAP introduced a model company bundle for SAP Business Suite, which provides industry-specific best practices that help customers adopt SAP solutions more quickly. This will help reduce the need for extensive customisation so customers can innovate while keeping their core systems clean and easier to upgrade. The ready-to-use bundle comes preconfigured and is regularly updated to remain current with the latest software features and industry trends. This results in lower costs, quicker go-lives, and a solid foundation to leverage SAP Business AI and future innovations without disruption

The bundle is delivered as part of RISE with SAP Methodology through its standardised framework and the onboarding experience to jump-start customers' transformation journeys. Model company for SAP Business Suite is provided as part of the SAP Cloud ERP Private package, at no extra cost.

Additionally, SAP announced several services to support supply chain management. Read more.

Enhancements to the SAP Customer Evolution Kit Help Demonstrate the Value of Business AI and Cloud Transformation

SAP has expanded the SAP Customer Evolution kit with new capabilities that support SAP Business AI-focused roadmap planning. This enhancement, together with the SAP Signavio Process Insights solution, helps customers build more compelling business cases that demonstrate the value of cloud transformation and a transition to SAP Cloud ERP solutions.

The SAP Customer Evolution kit has proved instrumental in helping SAP’s installed base customers embark on their cloud journey. With the latest update, the kit now includes a focused review of SAP Business AI capabilities, tailored to each customer’s transformation goals. The toolset highlights relevant innovations, maps required architectural and operational changes, and presents AI-driven scenarios that help executives compare on-premises and cloud options with greater clarity and speed.

The updated SAP Customer Evolution kit provides clear visibility of cloud benefits, reduces complexity in decision-making, and minimises the need for change management. By combining technical readiness, process insights, and now AI-assisted innovation mapping, the SAP Customer Evolution kit offers a comprehensive, strategic framework for cloud transformation. It enables customers to make informed decisions more quickly, with confidence in the incremental value and future-readiness of SAP Cloud ERP.

The updated SAP Customer Evolution kit is now generally available.