Drive fundamental change with speed and stability. Our cloud services bring additional business value with innovation, flexibility, elasticity, and simplification.
Build an action-oriented corporate culture that can help you differentiate your brand in challenging times.
Manage every phase of your project – from planning and implementation to operations – confidently with SAP Customer Experience Services offerings.
Improve the customer experience of your brand by identifying and overcoming operational obstacles, reviewing processes, and uncovering innovative solutions.
Review and validate critical project areas, so you can proactively apply best practices and resolve complexities throughout your transformation journey.
Access tailored workshops and optimisation services for topics such as solution architecture, integration and data migration, and solution-specific methods.
Receive dedicated support from experienced professionals throughout your entire project to transfer knowledge and skills to your team quickly.
Gain peace of mind – from project planning to operation – by using the broad portfolio of services offered by SAP Customer Experience Services.
Whether you're launching a new implementation, integrating additional solutions, or hoping to gain even more value from an existing deployment, access CX Works – a complete source of field-tested, SAP-verified expertise – all in one intuitive Web portal.
Access guided learning paths, easily digestible microlearning videos, and in-depth expert knowledge about our solutions.
Learn how FranklinCovey harnessed SAP Customer Data Cloud to satisfy data protection regulations worldwide while providing its extensive customer base with one-of-a-kind Web experiences.
Learn how Casey’s streamlined its online ordering platform, introduced a mobile app, and created a new loyalty program so it can truly focus on guests, better understand their needs, and deliver experiences that exceed those needs.
Countdown turned to SAP Customer Data Cloud solutions and SAP Customer Experience Services as a trusted advisor to guide the implementation of more robust and unified processes and improve the overall experience for its customers.
.See how SAP Customer Experience enabled DAIMANI to establish an omni-channel platform for the global customer base that streamlined and automated their processes
SAP runs SAP: Learn how SAP marketers employ digital tactics and streamlined processes with SAP Marketing Cloud to drive demand at scale.
Learn how SAP Commerce Cloud helps organisations stay relevant in a changing business landscape by moving their on-premise digital commerce platforms to the cloud.
In this SAPPHIRE NOW Converge Customer Experience presentation, learn why – as the future of business evolves – the need to continually meet customer expectations with relevant, timely, and personal experiences remains consistent.
The pandemic has accelerated electronic commerce in Latin America. Yáneken, a Chilean retail company, shares its digitisation strategy which helped them maintain operational continuity and direct relationships with their customers.
Discover how experience management solutions can help your e-commerce platform to continuously generate revenue, even at times of crisis.
Explore our interactive compilation and learn how to use tools like Backoffice Adaptive Search, Administration Views and SmartEdit to personalise your storefront.
Learn how – much like running a restaurant – you can structure your software education teams to foster agile content development.
Follow a proven recipe developed by SAP Customer Experience learning content development experts.
Discover how adopting cloud and agile methodologies may allow businesses to survive, and even thrive, during COVID-19 and beyond.
Address e-commerce challenges with services designed for e-commerce performance testing and recalibrate your platform to withstand the increased traffic.
