Count on premium-level engagement and personalised service
Access the services, methods, tools, and expertise that you need to succeed in the digital economy – all through the SAP MaxAttention program.
Independent of any crisis, our premium engagement customers always have the option to receive remote service delivery. To help ensure business continuity, even during difficult times like these, SAP is here for you.
Set the foundation for your intelligent enterprise
Realise the full potential of your intelligent enterprise vision with on-site, premium access to trusted SAP experts, tools, and methodologies that can help deliver your expected outcomes successfully with SAP solutions.
Seize the full economic power of trusted expertise
Explore how an investment in SAP MaxAttention can help boost the success of your digital transformation with faster innovation cycles, smoother implementation experiences, lower operational costs, and increased business benefits.
Discover how SAP can help enable your outcome-driven business imperatives
Independent of any crisis, our premium engagements customers always have the option to receive remote service delivery. To help ensure business continuity, even during difficult times, SAP is here for you. We provide a holistic partnership by covering all SAP solutions across the lifecycle.
Premium engagements business scenarios for IT
Take the journey to SAP S/4HANA Cloud, private edition
Discover how RISE with SAP brings together what you need to transform your business in the way that works best for you.
- Read the digital transformation strategy scenario
- Read the system conversion approach (brownfield)
- Read the new implementation approach (greenfield)
- Read the selective data transfer approach
Build a Sustainable Intelligent Enterprise
Get expert guidance and advice to realise a future with zero emissions, zero waste, and zero inequality for your SAP software landscape, along with service orchestration and expert coordination.
Transition to hybrid cloud by leveraging hyperscale infrastructure
Define an intelligent enterprise architecture to create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.
Partner with SAP to design your transformation journey
Achieve long-term value with a governance structure based on a collaborative three-way partnership between the customer, partner, and SAP.
Improve your hybrid operations continuously
Reduce TCO while ensuring a stable and smooth execution of business processes and a timely competent reaction to unforeseen issues.
Premium engagements business scenarios for finance
Leverage new analytics and central finance for your transformation
Enable insight-driven actions to spend less time on transactional work and more time on delivering business value.
Drive your business transformation with data and analytics
Accelerate your business transformation by modernizing your analytics and business data processes and defining a holistic strategy, architecture, and road map.
Transition to cloud solutions from SAP
Define an intelligent enterprise architecture; create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.
Premium engagements business scenarios for HR
Start your HR transformation journey with SAP
Leverage SAP’s product strategy for HR digital transformation to gain a competitive advantage as well as an agile, flexible, and proactive organisation.
The SAP MaxAttention approach
SAP MaxAttention helps you turn your digital concepts into value-based predictable outcomes with precise and dedicated business and technical guidance on SAP solutions – from innovation to run.
SAP MaxAttention covers the business and IT demands of your company with one committed team.
Across all SAP solutions, covering all deployments – comprehensively – from innovation to run.
Our services adapt efficiently to your business needs and drive the right business outcomes for your company.
One SAP leadership team across all SAP services
SAP MaxAttention establishes a unique one SAP leadership capability for your service needs. Your onsite team will coordinate and orchestrate the different teams to operate as a single source of truth. Depending on your needs, the following key roles will guide you to success.
Services and Support Partner
Services and support partners lead your engagement through all delivery phases. They help determine the best solution based on a holistic understanding of your current state, goals, industry challenges, and key business drivers.
An enterprise architect helps translate your business strategy and goals into SAP solution roadmaps and designs the desired to-be enterprise architecture, providing a consistent experience.
Lead Technical Quality Manager
This person manages the architectural IT aspects of your engagement with a clear focus on system reliability, security, scalability, data integrity, and high performance. Supported by SAP Mission Control Center, this role provides safeguarding for projects and helps ensure operational readiness and smooth go-lives.
Comprehensive service portfolio with predictable outcomes
The SAP MaxAttention services and support portfolio provides easy-to-consume, cumulative levels of engagement personalised to meet your needs. Our approach delivers predictable outcomes, whether on-premise, in the cloud, or hybrid environments, from innovation to run.
Independent of any crisis, we help ensure a remote service delivery for business continuity.
- Manage and measure innovation as part of an innovation strategy
- Lean digital innovation team with ongoing innovation cycles
- Explore business possibilities and build functional prototypes
- Minimise modifications/ customisation
- Actionable plan for value extraction
- Define value maps and a clear understanding of value metrics
- Architecture design of high-end multifaceted landscapes
- Target architecture in line with SAP’s product vision
- Validate technical design of on premise, cloud and hybrid landscapes
Analytics and Data Management
- Determine areas of improvement and upskill workforce knowledge of new technologies
- Assess strategy, improve data integration, quality and governance, and design solution
- Prototype next-generation scenarios, including machine learning, big data, and IoT
- Preconfigured setup and ready to-use business processes
- Develop detailed concept of the technical infrastructure and data migration design
- Accelerate implementation plan of your transformation project
Cybersecurity and Compliance
- Technical architecture related to SAP security products and SAP solutions
- Security and compliance roadmap
- Identify critical gaps and optimisation potential
PaaS and DevOps
- Continuous delivery approach monitored with DevOps
- Learn how to integrate your current landscape with the SAP Business Technology Platform
- Learn how to develop fast and agile state of the art cloud applications
- Performance tuning to achieve high performance and high scalability
- Analyse functional design and architecture and validate functional gaps
- Define action plans to address risks and issues to performance, technical integrity, and stability
End-to-End Hybrid Operations
- Faster stabilization phase of high-end solutions
- Proactive monitoring and alerting
- Prioritize list of critical areas and road map for the next steps
- Proven secure connections and data for highly regulated industries
- Guaranteed targeted initial response and resolution time
- One point of contact with regular alignment and transparency
See how customers are succeeding with SAP
Get the latest news and trends from experts
Reframe business evolution in the cloud
As SAP's flagship premium engagement offering, SAP MaxAttention guides customers through every step of their journey to the cloud.
Create a new future with cross-industry innovation
Learn how SAP MaxAttention can help you explore innovations from other industries for a strategic advantage.
SAP MaxAttention INSIGHTS Newsletter
Subscribe to our quarterly newsletter to get guidance and support with your journey toward an intelligent enterprise. This newsletter features events, customer case studies, and best practices from our technical quality managers and other subject matter experts.