SAP Micro-App Hub, user learning and change management

Accelerate adoption & reduce costs with AI for user learning lifecycle.

Overview

Leveraging agentic AI, AI-assisted user learning and change management automates the SAP user-learning lifecycle, while supporting selected change management deliverables. By integrating with SAP Signavio and SAP Cloud ALM, it empowers learning leads, key users and content authors to define role-based user learning curricula and generate text-based custom user learning content, at scale. It integrates with WalkMe Learning Arc (planned) and SAP Enable Now to transform text-based content into engaging learning assets and publish them directly in-app. In addition, it helps change managers with stakeholder identification, communication analysis and plan. SAP solutions supported so far: SAP Cloud ERP, Cloud ERP Private (starting 2023), SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Career and Talent Development, SuccessFactors Performance and Goals.

Benefits

  • Faster onboarding by semi-automation, reducing delays
  • Higher accuracy and customization by integrating with SAP Signavio and SAP Cloud ALM, based on real customer data and SAP best practices
  • Keeps content current with each custom process and SAP cloud release change

Business Value

  • Up to 60% reduction in time for learning needs analysis (LNA) and user learning content development
  • Up to 50% reduction in effort and costs in customised learning content development

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Micro-App Hub