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Make it easy for customers to connect with you through SAP Service Cloud
Provide quick answers and fast, accurate resolutions with an omnichannel service
solution.
Timeline of Customer Service Interactions in SAP Service Cloud
Intelligent Ticket Management
Ticket Management Functionality for Resolving Tickets in SAP Service Cloud
Analytics and Experience Management
Sales and Service Dashboard in Experience Management Solutions from SAP and Qualtrics
Live Chat and Knowledge Management Functionality in SAP Service Cloud
Planning and Dispatching Data and Status in SAP Field Service Management
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