Easy webshop-like spare parts ordering
The easiest way to order spare parts is smartParts. Your customers will find the right part by means of serial number and exploded view. E.g. make warranty claims and manage return orders. smartParts is running on SAP Cloud Platform and data is retrieved in real time from your SAP S4 or ERP Backend.
Overview
Individualize parts access to your customer
Display Customer specific prices of your parts. Show detailed customer specific information by identifying serial number. Also your customers can access specific menus and functions.
Make the End-to-end ordering process accessible
Manage the selling process of you parts. Your customers can easily lookup order status and are supported when returning parts or in case of warranty requests
Provide fully ERP integrated data
Data of Products, Prices, Orders are directly and securely accessed from ERP via SAP Cloud Connector. No outdated prices or sync is needed. Customizing can be done completely in your backend.
Details
Solution type
Extensions and Add-ons
Industry
Automotive, Industrial Manufacturing, Engineering, Construction, and Operations, Mill Products
Compatibility
Works with
SAP Business Technology Platform
Features
Business Logic Runs On Backend
All ERP-Data stays securely in your backend, no data is stored in the Cloud. All your existing business logic can be used and can be under your maintenance and control.
Individualization For Parts Specific Access
Your customers can access parts specifically for their equipment by serial number. This includes also customer specific prices and conditions that are maintained in your backend. Depending on the logged-in customer specific documents can be displayed or downloaded for the product.
Provide Customer Specific Menu And Functions
Provide your customer a dynamically loaded menu with special functions turned on or off. Maintenance for the customer specific menus and functions can be done in your backend system.
Plans and pricing
Standard
Including 3000 webshop users
SAP Cloud Platform license included
Full control of your data and keep company information secure
Including 3000 webshop users
SAP Cloud Platform license included
Full control of your data and keep company information secure
