WalkMe for SAP SuccessFactors HCM features
Digital adoption analytics
See exactly how your workforce engages with SAP SuccessFactors HCM workflows and AI capabilities so you can measure adoption and continuously improve HR processes.
Workflow insights
Get full visibility into how employees interact with SuccessFactors workflows to understand adoption patterns and continuously optimise your HR processes.
AI adoption tracking
Track which AI-powered SuccessFactors capabilities your employees are using to ensure your investment is delivering its intended value across every team and region.
AI-driven recommendations
Prioritise improvement efforts with AI-driven recommendations that identify where changes will have the greatest impact based on workforce behaviour.
Embedded guidance and support
Give every employee the right support at the right moment with personalised guidance and automation built directly into SuccessFactors.
Personalised guidance
Deliver contextual guidance for every employee, role, region and language, so the right support is always available at the right moment.
Automation for tasks and repetitive actions
Simplify multistep HR processes by automating repetitive actions like navigation, field selection and data entry, giving employees a faster path through workflows.
Enhanced self-service
Scale employee support without scaling costs by embedding help content directly within SuccessFactors so employees get the assistance they need before it becomes a support request.
Intuitive tools and templates
Build and update in-app guidance faster with no-code tools and prebuilt templates that HR teams can manage independently, without involving IT.
Prebuilt templates
Accelerate implementation with prebuilt guidance and templates already mapped to key HR workflows.
No-code tools
Keep guidance current with no-code tools that let your team adapt quickly as business needs shift and new SuccessFactors capabilities become available, without engaging IT.
Impact measurement
Measure how employee behaviour changes after rolling out new or updated guidance, validating the impact of improvements with real before-and-after data.
SAP Store and SAP Business Accelerator Hub
SAP and partner applications
Explore application extensions and partner offerings that can help you to maximise value from SuccessFactors.
SAP Business Accelerator Hub
Speed deployment and accelerate your success with APIs, integrations and extensions.