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WalkMe for SAP SuccessFactors HCM
Boost productivity and drive adoption with in-app guidance, automation, and insights that help HR teams optimise workflows.
What is WalkMe for SAP SuccessFactors HCM?
Our digital adoption solution for SAP SuccessFactors HCM offers contextual in-app guidance and support to drive faster onboarding and system adoption.
Enhance user adoption, increase productivity, and reduce operational costs with:
User behaviour analytics and insights to understand how people engage with pages, forms, and fields to gain the insight needed to optimise your HR workflows.
Real-time visibility into workflow performance with customisable reports and dashboards, helping you track bottlenecks, measure impact, and monitor the results of changes.
In-app, personalised guidance, and contextual support, including tooltips, task lists, and on-demand resources, that is seamless and scalable across all SAP solutions.
Task automation that reduces time spent on routine actions like menu navigation, button selection, and data entry.
The State of Digital Adoption 2025
Learn how global enterprise leaders who follow digital adoption best practices achieve 85% higher technology ROI than their peers.
Key benefits
Drive adoption at the speed of change
Empower HR teams to manage change more effectively by driving faster employee adoption of workflows and features, without the need for ongoing training.
Boost employee productivity at every step
Provide personalised support from onboarding through the entire employee journey to strengthen self-service and help people complete tasks quickly and confidently.
Maximise the value of your investment
Eliminate inefficiencies, reduce support costs, and use insights to continuously optimise workflows and adapt to your organisation's evolving needs.
Key features
Digital adoption analytics
- Track click-by-click interactions to identify where people get stuck, stalled, or make mistakes.
- Detect common errors and drop-off points in workflows and tasks to identify areas for improvement.
- Get insights and AI-driven recommendations into how processes can be made more efficient.
Contextual guidance and support
- Deliver personalised, interactive guidance exactly when and where it’s needed.
- Automate routine tasks, freeing up employees to focus on higher value activities.
- Reduce training and support needs with embedded walk-throughs and training documentation.
Intuitive authoring tools and templates
- Provide AI-powered, adaptive guidance with built-in logic and flexible step-by-step support.
- Streamline workflows with easy-to-use content creation tools and pre-configured industry templates.
- Use AI-driven recommendations to identify opportunities for improvement and make data-driven decisions.
Pricing
See how customers are succeeding with WalkMe
Streamlining HR transformation
Learn how TUI Group transitioned 37 thousand employees to SAP SuccessFactors while reducing training and support costs.
Driving productivity at scale
Find out how Nestlé increased critical task completion rates and raised employee NPS for SAP SuccessFactors.
Improving experience and self-service
See how Arla Foods reduced data entry errors, support burden, and time spent on back-office tasks.
Technical and security resources
SAP Help Portal
Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimise SAP products.
Get started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.