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Human Capital Management

By understanding what employees need, how they work, and what motivates them, you can put people at the heart of your HR strategy.

Harvard Business Review

Learn how APJ organizations thrive in the rapidly changing world of work

HXM: The evolution of HCM (Human Capital Management software)

You can change the world of work for good with the next generation of human capital management (HCM) software. SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualised employee experiences and strategicmanagement solutions that empower employees to reach their potential.

Employee experience management

Redefine the employee experience by better understanding their needs and wants and giving them a voice to feel connected, supported, and empowered.

Core HR and payroll

Support your employees wherever they work with global solutions for core HR, cloud payroll, time tracking, benefits administration, and HR service delivery.

Talent management

Build the skills and agility needed for the future with solutions for recruiting, onboarding, performance, compensation, learning, succession, and development. 

HR analytics and workforce planning

Get data-driven insights into your workforce, investigate trends with people analytics, and use powerful analysis to improve strategic workforce planning.


Keep your employees safe

Quickly activate your vaccination and testing program at scale.

What are analysts saying about SAP?

SAP SuccessFactors is named a Leader in IDC MarketScape: Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment

See why the IDC MarketScape positioned SAP SuccessFactors as a Leader, based on evaluation of various criteria categories, including user experience, core applicant tracking system (ATS), candidate relationship management, recruitment marketing, analytics, internal mobility, and onboarding.

SAP is named a Differentiator by Constellation Research

Download the report "How SAP SuccessFactors Makes Platform a Differentiator for People Success" today to discover the benefits of enhancing employee experiences and how SAP SuccessFactors solutions and SAP Business Technology Platform can help.

SAP is named a Leader in IDC MarketScape: Worldwide Integrated Talent Management 2021 Vendor Assessment

See why IDC positioned SAP as a Leader in the latest vendor assessment of integrated talent management and learning solutions. The IDC MarketScape research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria.


Teamwork makes the dream work

Three ways leaders use a single source of HR data to drive business performance

Frequently Asked Questions

Search the list below to find answers to frequently asked questions about HXM solutions from SAP.

SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. The suite – now called SAP SuccessFactors HXM Suite – provides individualised experiences that keep employees happy, productive, and engaged. Launched in 2001 and part of the SAP family since 2012, SAP SuccessFactors solutions are used by over 235+ million users in more than 200 countries and territories around the world.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for HCM. Now, SAP HR has evolved into SAP SuccessFactors HXM Suite – a cloud-based suite of HR solutions that put employees first. These solutions include a powerful HR information system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, people analytics, and much more.   

SAP SuccessFactors HXM Suite includes cloud HCM solutions in four key areas:

  1. Employee experience management – including a wide range of employee surveys, feedback analysis, and guided action
  2. Core HR and payroll – including a powerful HR information system, payroll software, self-service HR, time and attendance, and more
  3. Talent management – including solutions for recruiting, onboarding, learning, performance management, compensation, and more
  4. HR analytics and workforce planning – including AI-powered people analytics, scenario modelling, what-if analysis, and strategic workforce planning

HXM – or human experience management – is the next generation of human capital management (HCM) software. HXM builds on the best of HCM to help organisations deliver better business results by putting people at the heart of everything they do. SAP SuccessFactors HXM Suite is designed around employees – how they work, what they need, and what motivates them.

There are a wide range of training and certification options on SAP SuccessFactors solutions for SAP partners and customers to explore. SAP Learning Hub provides customer- and consultant-level courses in e-learning and digital handbook formats, including learning rooms, live sessions, and hands-on learning workshops. Courses on SAP Learning Hub range from payroll, compensation, and performance to people analytics, HR reporting, and much more. And for implementation and application consultants, academy training courses for SAP SuccessFactors solutions teach the skills necessary to perform system configuration and implementation. They also offer prerequisite training for the associated certification exam.

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