Human capital management software

Make your workforce unstoppable with a flexible set of AI-powered applications that bring your people, data, and processes together.
People in a warehouse

Build a workforce that’s ready to take on anything

SAP SuccessFactors HCM combines truly global HR capabilities with powerful AI and agents so your people and your business can perform at their best—no matter what lies ahead.

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Manage with agility
Simplify HR operations and enhance experiences with embedded AI and automation.

Grow with purpose
Drive peak performance with an AI-powered skills framework that fuels the entire talent lifecycle.

Adapt with insight
Respond confidently to change with actionable AI-driven insights from across the organisation.

Extend with ease
Align HR and the rest of the organisation with a connected platform and collaborative AI agents.

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SAP Business AI

Drive the success of every employee and boost organisational agility with AI.

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SAP Business Data Cloud

Optimise people and business decisions across hiring, retention, pay, and more.

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SAP Business Technology Platform

Extend HCM solutions and integrate with processes across the organisation.

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Automate HR. Innovate Faster.

Transform your HR operations with smart automation. Join us for expert tips and a live demo.

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Hear from our HCM software customers

Becoming Philippines #1 fintech with a people agenda powered by SAP SuccessFactors

Listen to Chief People Officer share how MAYA is becoming Philippines #1 fintech with a people agenda powered by SAP SuccessFactors.

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Harmonizing HR processes to enable efficient and compliant HR management

Learn how Ocean Network Express runs a global HRIS system across the employee lifecycle to operate one of the world's largest fleets.

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Banking on an HR transformation in the cloud to underpin a dynamic workplace where employees reach their potential

Learn how Bank Islam Malaysia Berhad transformed core HR, payroll, and talent management processes in the cloud using SAP SuccessFactors solutions.

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Mastering the use of AI in HR for inclusive recruitment to personalised learning and development

Explore Darussalam Assets’ AI journey with SAP.

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Explore AI-driven innovations

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HR reinvented with Joule Agents

Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

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See what analysts and experts are saying about SAP

SAP recognised for outperforming the competition

Explore what customers are saying about SAP SuccessFactors HCM and why it’s a leading option for organisations of all sizes.

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Maximising the impact of AI for core HR

Assess AI readiness, identify high-impact use cases, and develop implementation road maps based on business priorities.

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SAP is named a Leader for cloud HCM suites market

Find out why Gartner® named SAP as a Leader in its 2025 Magic Quadrant™ report for cloud HCM suites for 1,000+ Employee Enterprises.

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Optimising vendor management systems (VMS)

Learn how business leaders are transforming their contingent workforce management strategies to stay competitive.

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Featured resources

Check out the latest insights and trends.

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Strategies for AI governance and workforce engagement

Read recommendations on how to establish AI strategy governance, boost adoption, and help ensure ethical deployment.

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Navigate the top 5 HR trends shaping the workplace

Learn how HR leaders can guide teams through challenges such as employee engagement, AI integration, skills development, and hybrid work policies.

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Take a skills-based approach to workforce planning

Find out how HR technology can help organisations execute and integrate a skills-based strategy across HR practices

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Frequently asked questions

Human capital management is the set of practices and software used for recruiting, managing, and developing an organisation’s human capital—aka its workforce.

A human resource management system (HRMS) is used to digitalise, automate, and centralise core HR processes, such as employee data storage, benefits administration, time and attendance, and payroll. An HRMS also provides talent management capabilities such as recruiting, onboarding, performance management, goal planning, learning and training, compensation, and succession planning. Human resource management systems and human capital management software are often used interchangeably.

A vendor management system is a cloud-based platform used to procure and manage temporary, contract, or contingent workers. Most VMS applications integrate with other on-premises or cloud-based enterprise HR systems. VMS software helps enterprises gain clear insight into who is working for them, as well as where, why, when, and at which rates.

AI in HR is used to streamline and automate HR processes across the employee lifecycle—from recruitment, hiring, and onboarding through talent management, learning, and performance.

Part of SAP Business Suite, SAP SuccessFactors HCM provides cloud-based HCM software applications to support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. Since 2001, SAP SuccessFactors solutions have been used by more than 10,000 customers in more than 200 countries and territories worldwide.


SAP SuccessFactors HCM includes cloud HCM solutions in three key areas:

1.  Core HR and payroll, including a powerful HR information system, payroll software, self-service HR, and time and attendance

2.  Talent management, including solutions for recruiting, onboarding, learning, performance management, and compensation

3.  HR analytics and workforce planning, including AI-enabled people analytics, scenario modelling, what-if analysis, and strategic workforce planning

Yes. Powered by global cloud HR solutions, SAP Business Suite includes capabilities to connect HR across an organisation, drive end-to-end people processes, uncover holistic workforce insights, and create seamless AI-enabled experiences. This allows organisations to align workforce decisions with business goals, ensure an engaged and productive workforce, and enable agile and compliant HR.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for human capital management. Now, SAP HR has evolved into SAP SuccessFactors HCM—cloud-based HR solutions that put employees first. These solutions include a powerful HR system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, and people analytics.

Human Capital Management and Human Resources Management are related but have some distinct differences.

 

Human Capital Management:

  1. Focuses on the strategic management of people as assets to achieve organisational goals and objectives.
  2. Places emphasis on developing and optimising the skills, knowledge, and abilities of employees to drive organisational performance.
  3. Involves a more holistic approach to managing talent, including talent acquisition, development, retention, and performance management.
  4. Aligns human capital strategies with the overall business strategy to ensure a competitive advantage in the marketplace.

 

Human Resources Management:

  1. Primarily focuses on the administrative and operational aspects of managing employees within an organisation.
  2. Deals with tasks such as recruiting, hiring, onboarding, training, benefits administration, and employee relations.
  3. May have a more transactional approach to managing employees, focused on compliance and day-to-day operational needs.
  4. Generally focuses on ensuring legal compliance and effective workforce management within the organisation.

 

In summary, Human Capital Management takes a more strategic and long-term approach to managing employees, focusing on their development and contribution to the overall success of the organisation, while Human Resources Management tends to focus more on the administrative and operational tasks involved in managing employees.

 

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 October 2024, Ranadip Chandra, et.al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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