Simplify the processing of failed IDocs

It is essential that you monitor and react to failed IDocs quickly, but standard SAP doesn’t allow you to do this. Instead, you have the task of sifting through several transactions and the technical information, whilst having to navigate a poor user interface to get to the information you need.

Overview

Reduce operational downtime

If an IDoc fails, it can cause SAP and your external systems to become out of sync, causing discrepancies in stock figures and inaccurate stock counts. This, in turn, can lead to poor production planning, unfulfilled orders and ultimately, dissatisfied customers.

Increased productivity

One of our customers used to take 5 minutes to process each failed IDoc, this was reduced to just 30 seconds for each IDoc. This created a significant time saving based on the volume of IDocs they were processing every day.

Reduce reprocessing time

Multiple, common failed documents can be viewed as one group to reduce processing time. In-depth investigations can be completed quickly by SAP to determine failure reasons, ensuring they can be reprocessed quickly.

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Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Retail, Automotive, Wholesale Distribution, Travel and Transportation

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP NetWeaver Application ServerSAP ERP

Features

Selection Screen

Define search criteria for IDocs to be returned. Allocate IDoc messages to a business object such as plant, company code or sales area by means of a unit ID. Extend the product for custom search parameters i.e. delivery number.

Selection Screen
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Dashboard

ALV report allows different columns to be displayed or hidden. The interface name provides a description of what the interface is used for. View a summary of different statuses grouped by interface.

Dashboard
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Summary of IDocs

Displays a list of IDocs for this group. Displays IDoc creation date and time, along with current status. Allows the ability to configure any additional fields to be displayed. Functionality to click on the material, which will take the user through to MM03.

Summary of IDocs
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Plans and pricing

All plans include:

  • Support

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  • Intuitive Dashboard

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Technical Information

Technical details

Solution type Extensions and Add-ons
Category Enterprise Resource Planning
Industry Cross-Industry, Retail, Automotive, Wholesale Distribution, Travel and Transportation
Works with
  • SAP NetWeaver Application Server
  • SAP ERP

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
  • Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server.
Globalization
  • Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode).
  • Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
  • Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.

Resources

IDoc Management Console Brochure

IDoc Management Console Overview Video

IDoc Management Console Webpage

Publisher

More solutions provided by The Config Team Ltd

products

2001011725,2001011763,2001014468

service1label

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contact-leadform

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contact-publisher

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Contact support

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https://store.sap.com/dcp/en/supportform

service2description

Submit a support ticket for assistance with any questions or issues

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