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Healthcare

Deliver data-driven, patient-centered care that improves outcomes – using our smart healthcare industry solutions.
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The digital transformation of healthcare

Today’s focus on the individual patient has led to innovations in healthcare technology that are driving higher-quality, cost-effective care.   

graphic representing digital transformation in the Healthcare industry
Smart healthcare operations

Leading medical providers are adopting AI-driven healthcare software to control costs, reduce resource constraints, and run efficiently.

Healthcare data and analytics

Analysis of health data from electronic medical records and medical sensors helps pinpoint the best treatment for each patient.

Healthcare worker empowerment

Smart healthcare technology cuts through complexity and reduces paperwork – freeing healthcare workers to do what they do best.

Better patient experiences

In the experience economy, providing positive, seamless, and patient-centered care will be a key differentiator for healthcare providers.  

Improved patient outcomes

How do you enhance patient treatment? By analysing patient-reported outcomes and data from other patients with similar issues.

Healthcare sustainability

Responsible healthcare organisations are now pursuing sustainable healthcare: zero emissions, zero waste, and zero inequality.

Featured healthcare solutions

SAP S/4HANA Healthcare

Make data-driven decisions and streamline healthcare processes to operate more efficiently, improve treatment outcomes at a lower cost, empower your workforce, and enhance the patient experience.

SAP SuccessFactors Human Experience Management Suite

Empower your healthcare workforce with essential HR tools for conducting regular pulse checks that measure employee satisfaction, mental wellness, and engagement to help healthcare industry talent feel looked after.

See how customers are succeeding with healthcare solutions from SAP

Explore how we can help your healthcare business run better

Patient Engagement and Experience Patient Diagnosis to Recovery Health Data to Insights Employee Experiences and Retention
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Create great patient experiences and increase trust by keeping patients engaged, informed, and connected. With SAP solutions for healthcare, you can increase patient satisfaction with personalised, patient-focused services and deliver engaging patient experiences across multiple interaction channels, enabling patients to take an active role in their treatment journey.

  • Information sharing, proactive outreach, and education
  • Multichannel, personalised patient services 
  • Capture of feedback from patients and other stakeholders
  • Referral management and searching for relevant services 
  • Multichannel environment for caregiver management

83% of the most innovative healthcare companies in the world run SAP solutions.

Source: SAP Performance Benchmarking

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Make wiser treatment decisions with a streamlined system for collaborative care and clinical analytics. You can access clinical information faster by automating patient data management and work more collaboratively through the coordination of clinical and administrative activities and alignment of patient services with scheduling and billing.

  • Real-time information availability
  • Collection of direct feedback from patients 
  • Organisation-wide electronic ordering for therapies
  • Optimised planning of complex surgeries and interventions
  • Structured documentation of complex surgeries

100% of the most successful healthcare services providers in the world run SAP solutions.

Source: SAP Performance Benchmarking

 

[The] lightweight cloud application developed by SAP helps us manage capacity and availability of different fully functional bed types – including information about protective gear, staff, doctors, ventilators, and more.
Professor Dr. Ingo Autenrieth, Chief Medical Director and Chairman of the Board, Heidelberg University Hospital

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Gain cross-functional visibility and collective insights into quality and cost-saving measures. You can access information in real time and interactively analyse large volumes of healthcare data from diverse sources to advance opportunities to make data-driven decisions.

  • Information visualisation solutions
  • High-performance predictive modelling 
  • Data pipelines to deliver intelligent data 

4x faster provision of data by hospitals and laboratories.

Source: Moroccan Ministry of Health

 

Our dashboards using SAP Analytics Cloud powered by SAP HANA have helped our clinical staff at Parkland deliver better patient outcomes. By efficiently managing ER volumes, our ED physicians are serving more patients each day and ultimately saving more lives.

Scott Harrison, VP IT and Chief Data Officer, Parkland Health & Hospital System

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Improve results by better connecting people to your healthcare organisation’s purpose and mission. SAP solutions enable you to put people at the heart of intelligent enterprise transformation, increasing workforce agility, engagement, and overall outcomes.

  • Core HR and service delivery
  • Talent management and learning
  • Employee experience management
  • Payroll and time and attendance management
  • People analytics

Just 47% of employees in the healthcare industry are motivated to go to work in the morning.

Source: SAP Performance Benchmarking

 

The SAP SuccessFactors Learning solution enabled us to educate employees on vital COVID-19-related hygiene and safety information quickly and efficiently.

Dr. Loui Al-Fakhri, Head of Staff Training and Development Department, Al-Ahli Hospital

Get started with SAP’s cloud solutions for healthcare

SAP can help you start or enhance your healthcare digital transformation – no matter where you are in your journey. If you have yet to move to cloud ERP, you can get started with the RISE with SAP solution. If you already have cloud ERP – from SAP or any other vendor – you can enhance your healthcare capabilities with our industry cloud solutions.

RISE with SAP

RISE with SAP provides customers with complete business transformation as a service (BTaaS) in a single package. At its core is SAP S/4HANA Cloud, business process intelligence, technology credits, and more. RISE with SAP also includes solutions for:

  • End-to-end visibility of budget and funding sources, with an improved user experience and a consolidated universal journal
  • Predictive analytics that brings together actuals, forecasting, and simulation to predict future trends and run what-if analysis  
  • Procurement supported by real-time embedded analytics across all spend categories
  • Improved user experience for key roles in budget, finance, grantee management, tax, and social administration
  • Integration with external data sources helping to simplify, harmonise, and improve collaboration in operations

Industry cloud solutions

Built by SAP and our partners on an open platform, SAP’s industry cloud solutions address specific industry needs for the healthcare sector. Designed to work with your existing SAP and third-party systems, these specialised cloud applications can help you drive cost-effective transformation and sustainable growth. 

  • Cloud-based healthcare solutions 
  • Innovative technology from SAP and our partners
  • Straightforward integration with existing systems
  • Extension of your current investments

Featured cloud solutions for healthcare

Workforce Suite for Healthcare by DXC Technology

Manage, support, and care for healthcare workers professionally, personally, and psychologically with healthcare extensions to key workforce, engagement, and cloud solutions from SAP. 

Cyc Hospital Advisor by Cycorp Inc.

Control traffic for an entire hospital with up-to-the-minute throughput alerts, suggested courses of action to resolve issues, work order prioritization, and predicted discharge dispositions.

SAP Analytics Cloud for business intelligence

Evaluate and predict outcomes, uncover actionable insights to deliver value across your healthcare setting, and answer complicated business questions in a few clicks with real-time analytics capabilities.

Patient+ by FactR Limited

Use smart contracts and digital IDs to enable procedures, control devices, and manage order transactions, financing, and documents. Integration with SAP software provides access to prices, credit status, and order information.

Explore your healthcare resource centre

Transform healthcare for patients and providers

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