Getting Down to Business with AI in Sales: Optimize Customer Relevance and Business Impact

Intelligent selling service is a technology-driven approach to sales that leverages AI to automate and optimize sales processes. It improves product discovery and increases brand engagement, drives conversion rates and raises average order value, and increases customer satisfaction and loyalty. The AI-based Intelligent Selling Services for the SAP Commerce Cloud solution captures and analyzes behavioral data in real-time across each customer’s commerce journey to create individualized customer experiences, which are optimized for both customer relevance and business impact. In this episode of Getting Down to Business with AI, we'll take you through the configuration of AI-based selling services, how to validate the foundation and merchandising modules, introduce tracking to the storefront, define product mix and strategy, and insert the strategy in the shop page templates.