Mobilized data capture for maintenance technicians
Mobile support for maintenance technicians to remove process bottlenecks, ensure real-time data capture, and increase spanner time. Key system functions are delivered directly to the maintenance technician’s mobile device. System updates are passed to SAP S/4HANA via SAP BTP.
Overview
Remove process bottlenecks and increase spanner time
Enable maintenance technicians to access real-time data and perform key updates directly using a mobile device. Queuing at computer terminals is reduced and more time is available to perform maintenance.
Improve data accuracy and planning efficiency
Immediate access to real-time data and the ability to perform key updates at the same time means that overall data accuracy is improved. Maintenance-planning benefits from this improved data accuracy, leading to overall efficiency gains.
Experience cross platform compatibility
Works on the SAP Mobile Cards client, on both Android and iOS. Maintenance technicians are not constrained by the type of device they use, leading to increased uptake and ease of adoption.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Oil, Gas, and Energy, Aerospace and Defense, Travel and Transportation
Compatibility
Works with
Features
Release work orders
The mRelease mobile card allows the technician to review a list of work orders and release individual work orders so that work can commence. The release step is reflected in the work order in SAP S/4HANA.
Assign maintenance work to technicians
The mAssign mobile card allows the technician or supervisor to review a list of work order operations and assign individual operations to the specific technician who will perform the work. The assignment step is reflected in the work order operation in SAP S/4HANA.
Track operation execution
The mClock mobile card displays all assigned operations. Technicians can select Order Operation and update start and end times while performing the work. This helps the customer to calculate the time spend on each operation execution.
Plans and pricing
All plans include:
Additional Products
Additional iSAM products costing per product per year
Example iSAM products - ( iSAM Customer Management | iSAM Maintenance Operations Insights | iSAM Maintenance Operations Planning)
Price unavailable in this regionAdditional iSAM products costing per product per year
Example iSAM products - ( iSAM Customer Management | iSAM Maintenance Operations Insights | iSAM Maintenance Operations Planning)
Price Upon Request
Full solution (all products)
Additional users
Additional system landscapes
Price upon requestFull solution (all products)
Additional users
Additional system landscapes
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Cross-Industry, Oil, Gas, and Energy, Aerospace and Defense, Travel and Transportation |
| Works with |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
Resources
HCLTech iSAM Maintenance Operations Mobile Cards Video
Publisher
HCL America Solutions Inc.
HCLTech is a global technology company, home to 222,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products with consolidated revenues of $12.3 billion.
