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Turn employees into ambassadors

Improve the employee experience by better understanding the key drivers of engagement.

SAP Qualtrics Employee Engagement

Improve the employee experience by helping managers and leaders understand what’s happening in their organization and why. 


Flexible survey creation

Access best-practice engagement surveys or build your own with our flexible survey builder.

Role-based dashboards and reporting

Empower your leaders and managers with personalized dashboards mapped to your organization’s structure.

Built-in, customizable impact reports

Know where to focus your attention and which actions to take to improve employee engagement immediately.

Guided action planning

Track improvements with action planning tools to ensure the changes you make drive results.

We are tirelessly committed to bringing our employees the very best technology, experience, and culture. Cloud-based SAP SuccessFactors solutions have played an integral role in our employee experience journey, serving 31,000 employees in 26 cities.

Hernan García, Chief Employee Experience Officer, Tec de Monterrey Learn more

Qualtrics EmployeeXM for IT

Understand technology gaps to ensure that IT investments, resources, and services meet employee needs.


Tailored data exports

Provide real-time access to employee feedback.

Key-driver analysis

Pinpoint priority areas for improving everyday technology experiences.

Real-time dashboards

Gain insight into where additional employee training or support is needed.

AI-powered text analytics

Receive structured insights from employee feedback with topics, sentiment scores, and trends – so you can act on what matters.

Digital intercepts and ticketing

Meet employees in the flow of work to gather insights on their technology experience.

SAP Qualtrics Employee Lifecycle

Collect feedback and insights in real time so you can close experience gaps at key points in the employee lifecycle. 


Event-based triggers

Optimize your onboarding process with feedback and insights from new hires and act on automated exit feedback.

Preconfigured and customizable dashboards

Get your dashboards up and running in a matter of minutes by choosing best-practice templates that meet your business needs.

Embedded and tailored reports

Combine onboarding and exit feedback with other key touch points to understand the impacts throughout the employee lifecycle.

Statistical key driver analysis

Use key driver analysis to prioritize actions with the biggest impact on key metrics like ramp time and productivity.

Our O-data shows who has left Rogers over the past year, but not why they’ve left. When you marry X-data and O-data, you can build statistical models that show which employee experiences differentiate the employees who’ve left versus those who’ve stayed.

Geoff Ho, Leader of the Research and Advisory team, Rogers Communications Learn more

SAP Qualtrics 360 Feedback

Develop leaders and holistically assess performance with rich multi-rater feedback


360 degree feedback

Develop leaders and holistically assess performance with rich multi-rater feedback

Individualized reports

Provide leaders with a holistic understanding of their strengths and opportunities

Easily configured questions, workflows, and report design

Scale and automate your employee development feedback programs

Rich qualitative feedback and dynamic visualizations

Provide a data-based approach to helping leaders and employees develop

SAP Qualtrics Employee Benefits Optimizer

Identify the optimal benefits package based on employee feedback and an analysis of what’s really important to your employees.


Experimentation using conjoint analysis surveys

Make strategic decisions on emerging trends and impact drivers based on data, not just anecdotal employee feedback.

Enhanced offerings by segments

Take into account employee feedback when identifying the optimal benefits package quickly, affordably, and confidently.

Stronger total rewards programs

Reduce negative employee backlash by involving your employees in critical decisions about their benefits options.


See what our customers are saying about Experience Management (XM) solutions from SAP.

Build organizational resilience

Resilience, on every level, has never been more important. Companies that put employee experience and well-being first show business resilience and strong performance despite uncertainty and disruption.

Read the  THRIVE XM Index research report published by THRIVE Global in partnership with SAP SuccessFactors and Qualtrics to learn:

  • The connection between employee experience and financial performance
  • What key life experiences and moments matter the most to employees
  • Which key dimensions of well-being lead to mental, emotional, and physical resilience
  •  Where to invest to boost resilience and organizational performance

What are analysts saying?

Who is the leading vendor for EX management?

See where Qualtrics and other vendors rank in the Forrester New Wave: EX Management Platforms for Large Enterprises.

Employee experience becomes a top priority for business impact

Learn why organizations with a "most mature employee experience index" are more likely to be resilient and how to adapt employee listening strategies in response to Covid-19.

Manage a resilient workforce during challenging times

Learn how SAP Services and Support can help

Learn how you can dynamically respond to a continually evolving workforce environment by using pre-built process flows, configuration designs, and use cases with help from SAP Services and Support.

Expert services and support

Get the support you need to expertly run, use, and maintain your SAP SuccessFactors solutions.

Service offerings

Drive innovation, accelerate your migration to the cloud, and simplify your digital HR transformation with services and support offerings from SAP.

Support offerings

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realize your business goals quickly. 

Resource Center

Frequently Asked Questions

Search the list below to find answers to frequently asked questions for employee experience management.


What is SAP HXM?

SAP human experience management (HXM) is an evolved human resource management system (HRMS) that focuses on providing employee-centric experiences. Based on years of research into how people work and what they need from their employers, the cloud-based software is designed for how people work rather than for what HR needs. The SAP HXM suite captures both tangible operational data (O-data), such as offer-to-acceptance rates, time-to-productivity, and turnover as well as experience data (X-data) which includes employees’ beliefs, emotions, and sentiments. Experience data allows companies to gauge team connectedness, training effectiveness, levels of trust in leadership, and more. This combined data makes it possible for companies to provide people-centric experiences that increase responsiveness and engagement.

What is SAP Qualtrics for HR?

SAP Qualtrics solutions for HR help companies provide exceptional employee experiences. They combine experience management data collected through surveys and feedback with operational data from SAP. This combination provides deeper insights into the factors that drive engagement. SAP Qualtrics software also supports employee lifecycle management, performance assessments, and the creation of stronger benefits packages. 

What is SAP employee experience management?

Employee experience management software from SAP and Qualtrics provides insights into the life events and factors that affect employee engagement. With this understanding, businesses can better support their people and keep employees productive and performing at their best. SAP Qualtrics solutions work together to boost employee engagement, provide a digital employee experience, optimize employee benefits, and holistically measure performance. 

Why does employee experience matter?

Companies that provide a positive and engaging employee experience can reduce attrition, better retain and engage top talent, and boost workplace productivity. This translates into increased profits, earnings per share, and customer satisfaction. Employee experience software makes it easier for companies to support, nurture, and engage your most important asset, your workforce.

Questions? Get in touch!

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